-
A More Humane Approach to Firing People
Leadership & Managing People Digital ArticleHelp them find a new job and get back on their feet. -
What Great Managers Do
Managing employees Magazine ArticleGreat leaders tap into the needs and fears we all share. Great managers, by contrast, perform their magic by discovering, developing, and celebrating what’s different about each person who works for them. Here’s how they do it. -
Fear and Stress on the Job
Leading teams Big IdeaWorkers and managers explain why incivility is a company problem, not an individual one — and how to address it. -
How to Tell Someone They're Being Laid Off
Leadership & Managing People Best PracticeDon't talk about how difficult the decision was for you. -
5 Mistakes New Managers Make
Leadership & Managing People Digital ArticleNearly 50% of promoted people underperform in their new roles. -
What to Ask the Person in the Mirror
Organizational Development Magazine ArticleEvery leader gets off track from time to time. But as leaders rise through the ranks, they have fewer and fewer opportunities for honest and direct feedback.... -
The Best Way to Handle Silence
Communication VideoPeter Bregman, CEO of Bregman Partners, offers four simple steps to reopen a dialogue. -
Why I Encourage My Best Employees to Consider Outside Job Offers
Leadership & Managing People Digital ArticleIt sends a clear signal that you care about their career progression. -
How to Spot a Bad Boss During an Interview
Leadership & Managing People Digital ArticleTrust your instincts. -
Management Time: Who’s Got the Monkey?
Delegating Magazine ArticleThe burdens of subordinates always seem to end up on the manager’s back. Here’s how to get rid of them. -
China's New Innovation Advantage
Global Business SpotlightEight of the 10 fastest companies ever to reach a $1 billion valuation are Chinese, and six of them were founded in 2014 alone. Whatever has propelled... -
How Royal DSM Is Improving Its Geographic and Gender Diversity
Cross-cultural management Digital ArticleThe CEO of the Dutch multinational has made it a priority. -
Are Some Customers More Equal than Others? (Commentary for HBR Case Study)
Leadership & Managing People Magazine ArticleJill Hoover was looking skyward, marveling at the heart-stopping beauty of Paradise Park-Seattle's newest attraction, its tallest and scariest roller... -
The Challenges of Becoming a Less Hierarchical Company
Organizational Development Digital ArticleLessons from one company on how to navigate the ups and downs of going flat. -
Your Company's History as a Leadership Tool
Leadership & Managing People Magazine ArticleWhen the history of an organization comes up, it's usually in connection with an anniversary--just part of the "balloons and fireworks" (as one business... -
How to Mentor in a Remote Workplace
Career coaching Digital ArticleSharpen these five skills. -
Research: Becoming a Manager Increases Men's Job Satisfaction, But Not Women's
Global Business Digital ArticleEvidence from 10 years of data and thousands of promotions. -
A Bad Reputation Costs a Company at Least 10% More Per Hire
Leadership & Managing People Digital ArticleKnow your employer brand. -
Strategic Leadership: The Essential Skills
Management skills Magazine ArticleThe storied British banker and financier Nathan Rothschild noted that great fortunes are made when cannonballs fall in the harbor, not when violins play in the ballroom. Rothschild understood that the more unpredictable the environment, the greater the opportunity—if you have the leadership skills to capitalize on it. Through research at the Wharton School and […] -
Hold Your Team Accountable with Compassion, Not Fear
Managing people Digital ArticleSet clear expectations and be a willing coach — but don’t micromanage.
-
ABB: Accountability Times Two (A)
Finance & Accounting Case Study5.00View Details Describes the complexity of setting and reconciling performance targets in a global, matrix company. The president of the Finnish industry and rail transport... -
David Fletcher
Leadership & Managing People Case Study11.95View Details David Fletcher, manager of the Emerging Growth Fund at a New York investment management firm, decides to assemble a team of analysts to which he can delegate... -
Hermes Systems
Organizational Development Case Study11.95View Details Covers the history of Hermes, a large telecommunications and network equipment company, as it grows from a single business firm to a diversified firm... -
Management Levels at Staples (F): President, U.S. Stores
Leadership & Managing People Case Study5.00View Details Supplements the (A) case. -
Andrew Sullivan and Faraway Ltd (C): Anthony Pierce of John Lewis
Sales & Marketing Case Study5.00View Details Supplement for case 813104 -
Making Waves London
Leadership & Managing People Case Study11.95View Details After spending two years as the vice-president internal for Making Waves London (MWL), Brianna Murphy was ready to assume her elected position of president... -
Asea Brown Boveri: The ABACUS System
Finance & Accounting Case Study11.95View Details Describes the computer-based information system (ABACUS) used to monitor and control business operations in a complex, global company. Describes the technical... -
Google's Project Oxygen: Do Managers Matter?
Leadership & Managing People Case Study11.95View Details Google's Project Oxygen started with a fundamental question raised by executives in the early 2000s: do managers matter? The topic generated a multi-year... -
ABB: Accountability Times Two (B)
Finance & Accounting Case Study5.00View Details Describes internal allocation conflicts in a complex global company structured as a matrix organization. ABB Switzerland has secured and will build an... -
IBM Corp. Turnaround
Technology & Operations Case Study11.95View Details Describes the details of IBM's dramatic corporate turnaround in the early 1990s led by CEO Louis V. Gerstner. Accounts of events are from interviews with... -
The Producing Manager: A Double-Barreled Role
Leadership & Managing People Case Study8.95View Details The purpose of this note is to ground and amplify on the characteristics and challenges of the producing manager role. It is in response to requests from... -
Leadership Problems at Salomon (A)
Leadership & Managing People Case Study11.95View Details Deryck Maughan, a vice chairman and co-head of investment banking at Salomon Brothers, learns that his superiors have been less than candid about their... -
Christine Lagarde (B): Being a Public Servant
Organizational Development Case Study11.95View Details This case covers the career of Christine Lagarde from 2005 to 2011 after she joins the French Government. After serving several grueling years as Finance... -
GlaxoSmithKline in Brazil: Public-Private Vaccine Partnerships
Leadership & Managing People Case Study11.95View Details Three years into a major public-private partnership between GlaxoSmithKline and Fiocuz, Brazil's principal health institute, the company assesses technology... -
PNC Financial: Grow Up Great (A)
Leadership & Managing People Case Study11.95View Details In 2003, PNC Financial focused its corporate citizenship and philanthropic resources on a ten-year, $100 million investment in early childhood education... -
Managing Creativity at Shanghai Tang
Organizational Development Case Study11.95View Details Shanghai Tang is a luxury brand that focuses on Chinese-inspired fashion, accessories, and home decoration products. In Fall 2008, amidst a growing global... -
IBM's Decade of Transformation: Turnaround to Growth
Organizational Development Case Study11.95View Details Describes IBM's decade of transformation. Provides background on the company's history and the factors that led to its near death in the early 1990s and... -
Calveta Dining Services, Inc.: A Recipe for Growth?
Technology & Operations Case Study8.95View Details Calveta Dining Services contracts with senior living facilities (SLFs) for the management of food service to residents. Created by Antonio Calveta and...
-
A More Humane Approach to Firing People
Leadership & Managing People Digital ArticleHelp them find a new job and get back on their feet. -
What Great Managers Do
Managing employees Magazine ArticleGreat leaders tap into the needs and fears we all share. Great managers, by contrast, perform their magic by discovering, developing, and celebrating what’s different about each person who works for them. Here’s how they do it. -
ABB: Accountability Times Two (A)
Finance & Accounting Case Study5.00View Details Describes the complexity of setting and reconciling performance targets in a global, matrix company. The president of the Finnish industry and rail transport... -
David Fletcher
Leadership & Managing People Case Study11.95View Details David Fletcher, manager of the Emerging Growth Fund at a New York investment management firm, decides to assemble a team of analysts to which he can delegate... -
Hermes Systems
Organizational Development Case Study11.95View Details Covers the history of Hermes, a large telecommunications and network equipment company, as it grows from a single business firm to a diversified firm... -
Management Levels at Staples (F): President, U.S. Stores
Leadership & Managing People Case Study5.00View Details Supplements the (A) case. -
Fear and Stress on the Job
Leading teams Big IdeaWorkers and managers explain why incivility is a company problem, not an individual one — and how to address it. -
How to Tell Someone They're Being Laid Off
Leadership & Managing People Best PracticeDon't talk about how difficult the decision was for you. -
5 Mistakes New Managers Make
Leadership & Managing People Digital ArticleNearly 50% of promoted people underperform in their new roles. -
Andrew Sullivan and Faraway Ltd (C): Anthony Pierce of John Lewis
Sales & Marketing Case Study5.00View Details Supplement for case 813104