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Hiring Without Firing
Leadership Magazine ArticleHitting the hiring bull’s-eye is one of an executive’s most important—and most difficult—responsibilities. Ten common mistakes can get in the way, but a pointed and systematic approach can virtually guarantee success. -
Giving a High Performer Productive Feedback
Managing people Best PracticeGiving feedback, particularly constructive feedback, is often a stressful task. As counterintuitive as it may seem, giving feedback to a top performer can be even tougher. Top performers may not have obvious development needs and in identifying those needs, you can sometimes feel like you’re being nitpicky or over-demanding. In addition, top performers may not […] -
Executive Incentives vs. Corporate Growth
Boards Magazine ArticleBonuses and other forms of incentive compensation are an effective motivator of executives to achieve ever higher earnings per share. The drive to produce short-term results, however, often influences management to forgo investment in capital equipment and R&D that would benefit the corporation several years hence even more than improved earnings next year would. The […] -
Margaret Thatcher, Fighter
Leadership Digital ArticleThe best change agents almost never realize when it’s time to stop. That’s what makes them so good. -
What Makes the Best Infographics So Convincing
Communication Digital ArticleGareth Cook, editor of The Best Infographics of 2013, shares a few examples. -
A Framework for Leaders Facing Difficult Decisions
Leadership & Managing People Digital ArticleFive sets of questions to help guide you. -
Why Mentoring Matters in a Hypercompetitive World
Developing employees Magazine ArticleToday’s professional service firms are so busy making money that they’ve lost the art of making talent. -
The Case of the Religious Network Group
Diversity and inclusion Magazine ArticleNetwork groups for black and Hispanic employees had been an unqualified success. Now a Christian group was forming—and Bill Thompson didn’t know what to think about it. -
Should All Employees Feel Like Owners?
Leadership Digital ArticleApparently, my post on the “lunch lesson” rubbed some people the wrong way. When I opined that I found that leadership = responsibility = not always getting to eat lunch, this was, for some, the most heinous concept short of universal healthcare for illegal aliens. The comments that disagreed with me fell into a few […] -
It’s OK If Going to a Conference Doesn’t Feel Like Real Work
Professional networks Digital ArticleYou don’t have to go to every keynote. -
Uber Is Finally Realizing HR Isn't Just for Recruiting
Leadership & Managing People Digital ArticleIt's not the only startup to make that mistake. -
A Question of Character
Leadership Magazine ArticleJoe Ryan turned a small-town cosmetics company into a national powerhouse, making employees happy and shareholders rich in the process. Does it really matter that he cheats on his wife? -
Where Will We Find Tomorrow’s Leaders?
Emerging markets Magazine ArticleWe might not recognize the leaders we really need because of who they are, where they’re from, or how they behave. -
The Toxic Handler: Organizational Hero—and Casualty
Organizational culture Magazine ArticleWhen companies cause emotional pain through nasty bosses, layoffs, and change, a certain breed of “healing” manager steps in to keep the gears moving. They are toxic handlers—unsung corporate heroes who save the day, but often pay a high price. -
Need a Favor? Research Suggests It's Best to Ask In Person.
Communication Digital ArticleA recent study found that people were 67% more likely to agree to in-person requests than those made over audio or video call. -
Find the Gold in Toxic Feedback
Leadership & Managing People Magazine ArticleEven rude or irrelevant feedback can be useful, but only a rare few can put ego aside and extract the hidden value. -
How to Lead When Your Team Is Exhausted — and You Are, Too
Employee engagement HBR BestsellerThe latest wave of Covid-19 is pushing us to new depths of personal resilience. -
A Leap Year Lesson on Correcting Leadership Drift
Managing yourself Digital ArticleWe all know why leap years exist, right? Our calendars get out of synch with the solar system so we must periodically get our human calendars back on track with the celestial ones. In other words, February 29th is all about correcting drift. Without those corrections, things become more and more out of synch. Not […] -
Is Your Company Using Employee Data Ethically?
Managing people Digital ArticleThe trade-offs can be complex. -
Motivating Your Most Creative Employees
Leadership & Managing People Digital ArticleSurround them with people who can help bring their ideas to life.
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3 Lessons from The Washington Post’s Leadership Turmoil
Leadership transitions Digital ArticleWhat to do when a new leader gets off to a controversial or rocky start. -
Research: How Family Motivates People to Do Their Best Work
Motivating people Digital ArticleWork and family are often seen as competing for an employee’s time and energy — but that’s the wrong way to think about it. -
How Part-Time Senior Leaders Can Help Your Business
Human resource management Digital ArticleBringing on seasoned leaders in “fractional” roles can help companies gain expertise without the expense and commitment of a full-time hire. -
Build a Corporate Culture That Works
Organizational culture Magazine ArticleStart by thinking about the dilemmas your people will face. -
When Your Employee Feels Angry, Sad, or Dejected
Managing employees Magazine ArticleThe right—and wrong—ways to respond -
Stop Playing Favorites
Managing people Magazine ArticleAll managers have in-groups and out-groups. Here’s how to manage those dynamics more effectively. -
How to Assess True Macroeconomic Risk
Economics Magazine ArticleModels and forecasts can be seductive, but it’s time for executives to reclaim their economic judgment. -
Case Study: Are the Right People in the Right Seats?
Change management Magazine ArticleA new CEO considers changes to her top team. -
The Psychology of CEO Succession
Succession planning Magazine ArticleChoosing the company’s next leader is one of the most crucial decisions a board makes. Yet directors, incumbents, and incoming leaders routinely underestimate how tricky the transition at the top can be. Here’s a guide to making it go smoothly. -
Firms Led by CEOs from Former U.S. Frontier Areas Are Awarded More Patents
Entrepreneurship Magazine ArticleThe qualities that were needed to succeed on the frontier are the same ones needed to drive corporate innovation. -
The Vital Role of the Outgoing CEO
Succession planning SpotlightEverybody focuses on what the new boss needs to do. But what the departing one does can make all the difference. -
How CEOs Build Confidence in Their Leadership
Succession planning SpotlightIt takes longer than you think, but patience pays surprising dividends. -
Power, Influence, and CEO Succession
Succession planning SpotlightHow the board, the incumbent, and the new leader can ensure a successful transfer of authority -
The Psychology of CEO Succession
Management Digital ArticleChoosing the company's next leader is one of the most crucial decisions a board makes. Yet directors, incumbents, and incoming leaders routinely underestimate... -
3 Ways to Build a Culture That Lets High Performers Thrive
High potential employees Digital ArticleStop getting in the way of your top talent. -
Reinventing the Core Value Statement
Brand management Digital ArticleWhy companies are shifting towards more resonant expressions of their animating principles. -
Constant Change Is Rewriting the Psychological Contract with Employees
Managing people Digital ArticleIn the face of rising dissatisfaction, leaders need to revisit their unwritten agreements with workers — and agree on a sustainable path forward. -
How to Vet Information Before Making a Decision
Decision making and problem solving Digital ArticleFour questions to ask when you’re considering the evidence. -
3 Ways to Support Employees with Bipolar Disorder
Health and behavioral science ResearchResearch-backed recommendations for job design, managerial practice, and culture. -
Learning to Delegate as a First-Time Manager
Delegating Digital ArticleYou can’t do everything on your own — nor should you.
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Mary Guerrero and the Advancement of Latinx Talent: Developing an Employee Resource Group at a Top Tier Bank (A)
Leadership & Managing People Case Study11.95View Details Mary Guerrero was a first-generation Latina and an investment banking analyst at a top tier bank on Wall Street-Bulge Bracket Bank (BBB). She was committed... -
Delhi Metro Rail Corporation (B): Doing More with Less
Sales & Marketing Case Study5.00View Details Supplement to case W16649. -
SoundCloud: A Case Study of How SoundCloud Derived "Place Surplus" in Berlin
Innovation & Entrepreneurship Case Study11.95View Details SoundCloud is one of the world's largest audio-share websites and a recent example of successful entrepreneurship to have come out of an unexpected place:... -
Home Depot and Interconnected Retail
Sales & Marketing Case Study11.95View Details In November 2011, just days before the holiday shopping rush, the senior leadership team of The Home Depot, Inc., (Home Depot), the world's largest home... -
Alqueria: More than Just a Glass of Milk (A)
Organizational Development Case Study11.95View Details Alquería was founded by Professor Jorge Cavelier and his son Enrique Cavelier with the motto, "A bottle of milk is a bottle of health." From Alquería's... -
Why Do So Many Incompetent Men Become Leaders?: (And How to Fix It)
25.00View Details Look around your office. Turn on the TV. Incompetent leadership is everywhere, and there's no denying that most of these leaders are men. In this timely... -
ATH Technologies (C)
Strategy & Execution Case Study5.00View Details Supplements the (A) case. Designed as an in-class handout. -
NatureSweet
Communication Case Study11.95View Details This case describes the business model and workplace philosophy of NatureSweet, a privately owned, vertically integrated greenhouse grower and marketer... -
The Risk Management Foundation of the Harvard Medical Institutions, Inc.
Technology & Operations Case Study11.95View Details Through its uniquely proactive approach to medical malpractice risk management, the Risk Management Foundation has decreased claims-and premiums-for the... -
Nissan Motor Co. Ltd.--2002
Leadership & Managing People Case Study11.95View Details Carlos Ghosn, a former executive vice president of Renault, became the COO of Nissan Motor Co., a troubled auto company in Japan when Renault bought 38%... -
Schneider Electric: Becoming the Global Specialist in Energy Management
Finance & Accounting Case Study11.95View Details Global electrical products company assesses growth and market demands in India. Company must decide between a products acquisition or developing a service... -
Nike (E1): The Announcement
Leadership & Managing People Case Study11.95View Details Details changes in the senior management roster at Nike, focusing on the appointment of Robert Woodell as the company's new president. -
Magazine Luiza: Building a Retail Model of "Courting the Poor"
Technology & Operations Case Study11.95View Details Describes the innovative retail model of the Brazilian firm Magazine Luiza. Magazine Luiza enables low-income consumer credit by applying a flexible and... -
Agnellis and the Fiat Group: The Story of a Family Empire (A)
Leadership & Managing People Case Study11.95View Details Synthesizes the most important events and turning points in the history of Fiat, one of the largest companies in Italy, and deals with the issues the... -
Caterpillar, Inc.: George Schaefer Takes Charge
Leadership & Managing People Case Study11.95View Details For over half a century, Caterpillar, Inc. (CAT) had been a world leader in the manufacture of earthmoving and construction machinery. In 1982, just months... -
Gram Vikas: What is the Essence of Social Entrepreneurship?
Innovation & Entrepreneurship Case Study11.95View Details The case focuses on Gram Vikas, an organisation that develops comprehensive water and sanitation systems in rural villages in India. It describes the... -
Jan Swartz: Steering Princess Cruises Through the COVID-19 Crisis
Organizational Development Case Study11.95View Details In the summer of 2020, Jan Swartz, President of Princess Cruises, was persevering to lead her company back from the depths of the COVID-19 Pandemic. Diamond... -
Mary Guerrero and the Advancement of Latinx Talent: Developing an Employee Resource Group at a Top Tier Bank (B)
Leadership & Managing People Case Study5.00View Details Mary Guerrero decided to pursue the challenging road and kicked off Hispanic/Latinx Advancement and Career Engagement (HACE) at her Bulge Bracket Bank... -
Harvard Business School
Organizational Development Case Study11.95View Details In 2008 the Boston-based Harvard Business School would turn 100. As the centennial year began, the HBS community and leadership were reflecting on how... -
People Management (Abridged)
Organizational Development Case Study8.95View Details "Highlights critical gaps between research and practice in the field of strategic human resources management. Also, aims to debunk some myths and preconceptions...
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Hiring Without Firing
Leadership Magazine ArticleHitting the hiring bull’s-eye is one of an executive’s most important—and most difficult—responsibilities. Ten common mistakes can get in the way, but a pointed and systematic approach can virtually guarantee success. -
Giving a High Performer Productive Feedback
Managing people Best PracticeGiving feedback, particularly constructive feedback, is often a stressful task. As counterintuitive as it may seem, giving feedback to a top performer can be even tougher. Top performers may not have obvious development needs and in identifying those needs, you can sometimes feel like you’re being nitpicky or over-demanding. In addition, top performers may not […] -
Executive Incentives vs. Corporate Growth
Boards Magazine ArticleBonuses and other forms of incentive compensation are an effective motivator of executives to achieve ever higher earnings per share. The drive to produce short-term results, however, often influences management to forgo investment in capital equipment and R&D that would benefit the corporation several years hence even more than improved earnings next year would. The […] -
Mary Guerrero and the Advancement of Latinx Talent: Developing an Employee Resource Group at a Top Tier Bank (A)
Leadership & Managing People Case Study11.95View Details Mary Guerrero was a first-generation Latina and an investment banking analyst at a top tier bank on Wall Street-Bulge Bracket Bank (BBB). She was committed... -
Margaret Thatcher, Fighter
Leadership Digital ArticleThe best change agents almost never realize when it’s time to stop. That’s what makes them so good. -
What Makes the Best Infographics So Convincing
Communication Digital ArticleGareth Cook, editor of The Best Infographics of 2013, shares a few examples. -
A Framework for Leaders Facing Difficult Decisions
Leadership & Managing People Digital ArticleFive sets of questions to help guide you. -
Why Mentoring Matters in a Hypercompetitive World
Developing employees Magazine ArticleToday’s professional service firms are so busy making money that they’ve lost the art of making talent. -
The Case of the Religious Network Group
Diversity and inclusion Magazine ArticleNetwork groups for black and Hispanic employees had been an unqualified success. Now a Christian group was forming—and Bill Thompson didn’t know what to think about it. -
Should All Employees Feel Like Owners?
Leadership Digital ArticleApparently, my post on the “lunch lesson” rubbed some people the wrong way. When I opined that I found that leadership = responsibility = not always getting to eat lunch, this was, for some, the most heinous concept short of universal healthcare for illegal aliens. The comments that disagreed with me fell into a few […]