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Sanofi CEO Paul Hudson on Company Culture in a Distributed Office
Global Business Digital ArticlePaul Hudson says leaders need to sit back and listen more often. -
Update Your DE&I Playbook
Leadership & Managing People Digital ArticleAddressing structural racism requires structural change. -
So Your Boss Offered You a Meaningless Promotion
Organizational Development Digital ArticleEmpty new titles are a common form of "diversity-washing." -
High Cost of Cheap Chinese Labor
Global Business Magazine ArticleLabor churn should be taken into account when assessing the costs of doing business in China. -
Hiring Without Firing
Leadership Magazine ArticleHitting the hiring bull’s-eye is one of an executive’s most important—and most difficult—responsibilities. Ten common mistakes can get in the way, but a pointed and systematic approach can virtually guarantee success. -
Do You Know Why Your Company Needs a Chief Diversity Officer?
Leadership & Managing People Digital ArticleSix questions to ask before you fill the role. -
The Case of the Religious Network Group
Diversity and inclusion Magazine ArticleNetwork groups for black and Hispanic employees had been an unqualified success. Now a Christian group was forming—and Bill Thompson didn’t know what to think about it. -
Workers Don’t Have the Skills They Need – and They Know It
Economics Digital ArticleBut more schooling isn’t the answer. -
Turbocharging Asian Turnarounds
Finance & Accounting Magazine ArticlePrivate equity investors in Asia are fine-tuning the art of the turnaround using three principal strategies. -
It’s OK If Going to a Conference Doesn’t Feel Like Real Work
Professional networks Digital ArticleYou don’t have to go to every keynote. -
Women of the Workplace, Uniting
Gender Digital ArticleBetween waves of layoffs and evaporating job opportunities, we’re in a climate that naturally breeds an every-woman-for-herself mentality. A recent study by the Workplace Bullying Institute found that female bullies were alive — and, more than 70 percent of the time, kicking other women. But I’ve also seen companies encouraging their smart women to help […] -
Organizations Need a Dynamic Approach to Teaching People New Skills
Leadership & Managing People Digital ArticleInstead of trying to predict the skills of the future, leaders must embrace a more flexible mindset. -
How to Lead When Your Team Is Exhausted — and You Are, Too
Employee engagement HBR BestsellerThe latest wave of Covid-19 is pushing us to new depths of personal resilience. -
5 Ways Organizations Can Get the Most out of an Executive Coach
Leadership & Managing People Digital ArticleSet them - and your executives - up for success. -
Is Your Company Using Employee Data Ethically?
Managing people Digital ArticleThe trade-offs can be complex. -
The Online Talent War
Hiring and recruitment Digital Article(I wrote this post with Diamond CTO Chris Curran) Are you taking no more than a squirt gun to the talent wars? Most people find jobs through social connections. In 1974, Harvard sociologist Mark Granovetter published his landmark study that showed four out of five people find jobs through personal connections. Yet, in our recent […] -
Web Surveys' Hidden Hazards
Organizational Development Magazine ArticleThe same question posed on the web and in print can yield very different answers, dramatically distorting survey results and misleading management. But,... -
8 Ways to Build an Employee Resource Group for Parents
Human resource management Big IdeaFocus your efforts and make them stick. -
Research: What Do People Need to Perform at a High Level?
High potential employees Digital ArticleA look at the personal, relational, and organizational factors that will help your team do its best work. -
How to Pay Your Sales Force
Motivating people Magazine ArticleUsing the results of a survey of 380 companies in 34 industries, this author examines three basic types of compensation plans: salary, commission, and combination (salary plus commission). Most companies in the study favored a combination plan, but such plans have some disadvantages to offset their obvious attractiveness. The author sets out the possible reasons […]
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United Parcel Service (B)
Organizational Development Case Study5.00View Details With expansion into other countries (Germany), new areas of service (air express), and new ventures (two small acquisitions), UPS had to decide how to... -
EY China (A): Strengthening Presence in a Critical Market
Strategy & Execution Case Study11.95View Details Soon after being named regional managing partner for Ernst & Young (EY) China in September 2009, Albert Ng reflects on the enormity of challenges facing... -
Higashimaru Shoyu Co. Ltd. (B): Revitalizing the Organization
Finance & Accounting Case Study5.00View Details Documents how Higashimaru's plant manager converted a reluctant workforce into one that was open to change. Illustrates "human reengineering" and shows... -
ProntoWash: Washing the World's Cars to a Tango Beat
Leadership & Managing People Case Study11.95View Details ProntoWash management considers whether franchising and the Balanced Scorecard could be combined to help customer-facing employees provide consistent... -
Honor Foundation: Accessing Special Operations Talent
Innovation & Entrepreneurship Case Study11.95View Details In 2020, The Honor Foundation (THF), a nonprofit dedicated to helping U.S. military special operators to transition into civilian careers, was facing... -
Webster Industries (A)
Organizational Development Case Study11.95View Details The manufacturing manager of Webster's largest division is told to cut his managerial payroll by 15%. Provides company background data and a description... -
Goedehoop: When Social Issues Become Strategic
Organizational Development Case Study11.95View Details This case chronicles a change process to counteract the epidemic of HIV/AIDS on a coal mine in South Africa that impacts the sustainability of the organization.... -
Caja Espana: Managing the Branches to Sell (B)
Management Case Study5.00View Details Supplements the (A) case. -
CONNECT: The Knowledge Network (A)
Leadership & Managing People Case Study11.95View Details In 1992, Maureen Clarry and Kelly Gilmore quit their jobs to start CONNECT: The Knowledge Network, an Information Technology Consulting company. Maureen... -
The Atchison Corporation (C)
Leadership & Managing People Case Study5.00View Details Supplements the (A) case. A rewritten version of an earlier supplement. -
UpDown: Confidential Instructions for PHUC
Innovation & Entrepreneurship Case Study5.00View Details Michael Reich is having severe doubts about how he split the equity with his co-founders two months ago, when they completed a one-page "November Agreement."... -
Hard Knocks on a Software Company
Leadership & Managing People Case Study11.95View Details This case is about the way Pragati Software Private Limited, a small but profitable software training company set up in Mumbai by an alumnus of Indian... -
Love and Work: How to Find What You Love, Love What You Do, and Do It for the Rest of Your Life
28.00View Details World-renowned researcher and "New York Times" bestselling author Marcus Buckingham helps us discover where we're at our best--both at work and in life.... -
Shanghai Diligence Law Firm
Leadership & Managing People Case Study11.95View Details Shanghai Diligence Law Firm, started in January 2006, is a rapidly growing law firm in China's burgeoning legal services market. In addition to the usual... -
Nordstrom: Dissension in the Ranks? (A)
Organizational Development Case Study11.95View Details In 1989, the performance measurement systems and compensation policies of Nordstrom Department Stores unexpectedly came under attack by employees, unions,... -
Wipro Technologies Europe (C)
Leadership & Managing People Case Study5.00View Details Vivek Paul was hired to run the IT division of a global company that originally sold cooking oil. Paul was brought on board to develop Wipro Technologies... -
Ball: EVA Driving the World's Leading Can Manufacturer (B)
Management Case Study5.00View Details Ball used Economic Value Added analysis to determine if it should open a new metal can manufacturing facility, which mandated closing two recently acquired... -
Majid Al Futtaim in 2019: Driving Digital Transformation in a Physical World
Strategy & Execution Case Study11.95View Details Majid Al Futtaim, a retail and entertainment conglomerate based in the United Arab Emirates, undergoes a digital transformation under CEO Alain Bejjani... -
Webster Industries (B)
Organizational Development Case Study5.00View Details Supplements the (A) case. -
Tong Yang's Cement (B): Demand Forecasting and Globalization
Technology & Operations Case Study5.00View Details Addresses demand forecasting and globalization at Tong Yang's Cement Corp.
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Sanofi CEO Paul Hudson on Company Culture in a Distributed Office
Global Business Digital ArticlePaul Hudson says leaders need to sit back and listen more often. -
Update Your DE&I Playbook
Leadership & Managing People Digital ArticleAddressing structural racism requires structural change. -
So Your Boss Offered You a Meaningless Promotion
Organizational Development Digital ArticleEmpty new titles are a common form of "diversity-washing." -
High Cost of Cheap Chinese Labor
Global Business Magazine ArticleLabor churn should be taken into account when assessing the costs of doing business in China. -
Hiring Without Firing
Leadership Magazine ArticleHitting the hiring bull’s-eye is one of an executive’s most important—and most difficult—responsibilities. Ten common mistakes can get in the way, but a pointed and systematic approach can virtually guarantee success. -
United Parcel Service (B)
Organizational Development Case Study5.00View Details With expansion into other countries (Germany), new areas of service (air express), and new ventures (two small acquisitions), UPS had to decide how to... -
Do You Know Why Your Company Needs a Chief Diversity Officer?
Leadership & Managing People Digital ArticleSix questions to ask before you fill the role. -
The Case of the Religious Network Group
Diversity and inclusion Magazine ArticleNetwork groups for black and Hispanic employees had been an unqualified success. Now a Christian group was forming—and Bill Thompson didn’t know what to think about it. -
Workers Don’t Have the Skills They Need – and They Know It
Economics Digital ArticleBut more schooling isn’t the answer. -
Turbocharging Asian Turnarounds
Finance & Accounting Magazine ArticlePrivate equity investors in Asia are fine-tuning the art of the turnaround using three principal strategies.