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A Survival Guide for Startups in the Era of Tech Giants
Innovation & Leadership Digital ArticleYou have options other than getting swallowed up or stomped out. -
Winning in the Aftermarket
Finance and investing Magazine ArticleCompanies realize the importance of providing spare parts and after-sales services, but most could make far more money in the aftermarket than they do. Here’s how. -
Forgotten Strategy
Global Business Magazine ArticleMost multinationals see globalization as a matter of replication--spreading a single business model as widely as possible to maximize economies of scale.... -
Go Downstream: The New Profit Imperative in Manufacturing
Business models Magazine ArticleNow that providing services is more lucrative than making products, the old foundations for success in manufacturing are crumbling. Smart manufacturers are creating new business models to capture profits at the customer’s end of the value chain. -
“The Costs of Complexity Are Hard to See”
Competitive strategy SpotlightA conversation with Jim Hackett, CEO of Ford Motor Company -
Reinvent Your Business Before It's Too Late
Organizational Development Magazine ArticleTo survive over the long haul, a company must reinvent itself periodically, jumping from the flattening end of one business performance curve to the rising... -
Mumbai's Models of Service Excellence
Technology & Operations Magazine ArticleThink you need exceptional employees, advanced IT, or rigid controls to build a high-performance organization? The dabbawalas of Mumbai prove otherwise.... -
How to Monetize a Business Ecosystem
Business models Digital ArticleThree elements to focus on. -
Does Your Strategy Have a Spine?
Strategy Digital ArticleHere’s how to build one. -
What Is Strategy, Again?
Finance & Accounting Digital ArticleLooking back at the major schools of thought. -
Dismantling the Sales Machine
Sales and marketing Magazine ArticleSelling today requires flexibility, judgment, and a focus on results—not process. -
5 Obstacles to Home-Based Health Care, and How to Overcome Them
Innovation Digital ArticleFrom patient safety to lack of infrastructure. -
How U.S. Health Systems Can Build Capacity to Handle Demand Surges
Business models Digital ArticleHospitals have long struggled with seasonal spikes. Embracing telemedicine, walk-in clinics, and home-based care can help them prepare. -
Reinventing Your Business Model
Innovation HBR BestsellerOne secret to maintaining a thriving business is recognizing when it needs a fundamental change. -
Why Hard-Nosed Executives Should Care About Management Theory (HBR OnPoint Enhanced Edition)
Strategy & Execution Magazine ArticleTheory often gets a bum rap among managers because it's associated with the word "theoretical," which connotes "impractical." But it shouldn't. Because... -
U.S. Health Care Reform Can't Wait for Quality Measures to Be Perfect
Technology & Operations Digital ArticleDelaying the move to value-based payment is not an option. -
Exploding the Self-Service Myth
Sales and marketing Magazine ArticleInstead of forcing customers to do all the work, the most successful e-commerce sites are taking over many aspects of the shopping process. -
The Reinvention Imperative
Strategy & Execution Magazine ArticleBusiness leaders are continually faced with complex change, and consistent performance is not enough to keep their companies relevant. They must be prepared... -
The Transformative Business Model
Strategy & Execution Magazine ArticleA business model that can link a new technology to an emerging market need is the key to industry transformation. When Apple coupled the iPod with iTunes,... -
What Happened When Linkin Park Asked Harvard for Help with Its Business Model
Strategy & Execution Digital ArticleA look inside an unlikely partnership.
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AIACA: Interventions for Sustainable Livelihoods
Leadership & Managing People Case Study11.95View Details In 2003, the All India Artisans and Craftworkers Welfare Association (AIACA) was launched to explore new and commercially sustainable models of livelihood... -
Imprimis (C)
Innovation & Entrepreneurship Case Study5.00View Details This case is a supplement to Imprimis (Case A) and Imprimis (Case B). Set in 2015, it first describes Imprimis's decision to introduce its own line of... -
Coesia (A): Choosing an Operating Model to Support Its Transformation Journey
Strategy & Execution Case Study11.95View Details Coesia was a privately owned group of industrial companies based in Bologna, Italy. The group went through a two-phase transformation journey when Isabella... -
AT&T Versus Verizon: A Financial Comparison
Finance & Accounting Case Study8.95View Details This case asks students to prepare a report comparing the financial and operating performance of AT&T and Verizon. Taking the perspective of a communications... -
Wok: A Sustainable Restaurant Chain?
Strategy & Execution Case Study11.95View Details Wok is a restaurant chain founded in Bogotá in 1998. By 2011, Wok was on its path to becoming the first "green" restaurant chain in Colombia, following... -
The Network Imperative: How to Survive and Grow in the Age of Digital Business Models
Strategy & Execution Book32.00View Details Digital networks are changing all the rules of business. New, scalable, digitally networked business models, like those of Amazon, Google, Uber, and Airbnb,... -
Masterpiece for the Masses: The First Art Exchange ARTEX
Management Case Study11.95View Details Yassir Benjelloun-Touimi, CEO of ARTEX, aspired to marry the world of art and finance. Hoping to promote transparent, fractionalized ownership of renowned... -
TripAdvisor
Sales & Marketing Case Study11.95View Details By 2010, TripAdvisor was the largest travel site in the world operating in 24 countries and 16 languages, with listings for 455,000 hotels, 92,000 attractions... -
Charles Schwab in 2002, Spreadsheet Exercise
Innovation & Entrepreneurship Case Study5.00View Details Supplements Charles Schwab in 2002. -
Google Inc. in 2014 (Abridged)
Strategy & Execution Case Study11.95View Details Describes Google's history, business model, governance structure, corporate culture, and processes for managing innovation. Reviews Google's recent strategic... -
Sales Misconduct at Wells Fargo Community Bank
Leadership & Managing People Case Study11.95View Details Set in early-2017, this case examines widespread sales misconduct at Wells Fargo Community Bank. Wells Fargo's governance and controls are described in... -
Casper Sleep Inc.: Marketing the "One Perfect Mattress for Everyone"
Sales & Marketing Case Study11.95View Details "A Warby Parker of mattresses? Somebody is going to do it. Why not us?" This was the topic of a conversation begun in spring 2013 among Gabe Flateman,... -
Aardvark
Innovation & Entrepreneurship Case Study11.95View Details Aardvark is an online social search service that allows users to pose questions and receive answers from other users in their extended social network.... -
Baman Technology: Building Supply Chains for "Boundaryless Dining"
Technology & Operations Case Study11.95View Details This case focuses on the actions of Beijing Baman Technology Co., Ltd. ("Baman") to improve supply chain performance to support its innovative "boundaryless... -
Evernote: Monetization Strategy
Sales & Marketing Case Study11.95View Details -
Growing Mapletree: Singapore's Real Estate Finance Company (A)
Strategy & Execution Case Study11.95View Details In 2015, Mapletree Investments Pte Ltd (Mapletree), a real estate and capital management company headquartered in Singapore, was due to launch its new... -
MedNet.com Confronts 'Click-Through' Competition
Strategy & Execution Case Study8.95View Details In January 2007, "MedNet.com" is a leading website that provides science-based health information free of charge to online visitors. MedNet communicates... -
On the Bubble: Startup Bootstrapping
Innovation & Entrepreneurship Case Study11.95View Details Bubble was a software company in the low-code/no-code market, making tools that allowed users without traditional programming backgrounds or technical... -
Bono and U2
Innovation & Entrepreneurship Case Study11.95View Details This case traces the 30-year development of the rock band U2 and the development of its four members as artists, business leaders, and humanitarians (with... -
The New York Times Paywall
Sales & Marketing Case Study11.95View Details On March 28, 2011, The New York Times website became a restricted site where most of the content was protected behind a "paywall." Users who exceeded...
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A Survival Guide for Startups in the Era of Tech Giants
Innovation & Leadership Digital ArticleYou have options other than getting swallowed up or stomped out. -
Winning in the Aftermarket
Finance and investing Magazine ArticleCompanies realize the importance of providing spare parts and after-sales services, but most could make far more money in the aftermarket than they do. Here’s how. -
AIACA: Interventions for Sustainable Livelihoods
Leadership & Managing People Case Study11.95View Details In 2003, the All India Artisans and Craftworkers Welfare Association (AIACA) was launched to explore new and commercially sustainable models of livelihood... -
Forgotten Strategy
Global Business Magazine ArticleMost multinationals see globalization as a matter of replication--spreading a single business model as widely as possible to maximize economies of scale.... -
Imprimis (C)
Innovation & Entrepreneurship Case Study5.00View Details This case is a supplement to Imprimis (Case A) and Imprimis (Case B). Set in 2015, it first describes Imprimis's decision to introduce its own line of... -
Go Downstream: The New Profit Imperative in Manufacturing
Business models Magazine ArticleNow that providing services is more lucrative than making products, the old foundations for success in manufacturing are crumbling. Smart manufacturers are creating new business models to capture profits at the customer’s end of the value chain. -
Coesia (A): Choosing an Operating Model to Support Its Transformation Journey
Strategy & Execution Case Study11.95View Details Coesia was a privately owned group of industrial companies based in Bologna, Italy. The group went through a two-phase transformation journey when Isabella... -
AT&T Versus Verizon: A Financial Comparison
Finance & Accounting Case Study8.95View Details This case asks students to prepare a report comparing the financial and operating performance of AT&T and Verizon. Taking the perspective of a communications... -
Business model risk and uncertainty factors: Toward building and maintaining profitable and sustainable business models
Strategy & Execution Digital ArticleBusiness models and business model innovation-and particularly their opportunities-have been a popular topic recently, but we find the extant literature... -
“The Costs of Complexity Are Hard to See”
Competitive strategy SpotlightA conversation with Jim Hackett, CEO of Ford Motor Company