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3 Ways Senior Leaders Create a Toxic Culture
Leadership & Managing People Digital ArticleDysfunction at the top can hurt the whole company. -
Strategies for Low Market Share Businesses
Marketing Magazine ArticleWhat do the Burroughs Corporation, Crown Cork & Seal Co., Inc., and the Union Camp Corporation have in common? Although none of them enjoys a dominant market share, all three earn quite respectable returns on their equity, have healthy profit margins, and continue to maintain strong sales growth year after year. In this article, the […] -
How Targeted Ads and Dynamic Pricing Can Perpetuate Bias
Sales & Marketing Digital ArticleCompanies struggle to personalize their services without discriminating. -
How to Run a Meeting Without Talking Too Much
Leadership & Managing People Digital ArticleThree tips to make sure other people speak up. -
Tips for Reading the Room Before a Meeting or Presentation
Communication Best PracticeHow to increase your social awareness. -
When Being Positive Is Positively Meaningless
Business communication Digital ArticleAs a teacher, I know how vital positive feedback is for keeping students motivated, productive, and satisfied. And I have seen, both in the classroom and in offices where I’ve worked, that particular ways of being positive tend to yield the best results (see my post “The Art of Giving Praise“). But I have to […] -
How Managers Can Be Fair About Flexibility for Parents and Non-Parents Alike
Leadership & Managing People Digital ArticleDon't judge your staff based on face time. -
One Weird Trick to Save $345 Billion
Organizational culture Digital ArticleA simple intervention could help taxpayers be more truthful. -
Time to Hang Up on Voice Mail
Communication Digital ArticleThis legacy system is a drag on organizational productivity. -
Leaders Focus Too Much on Changing Policies, and Not Enough on Changing Minds
Organizational Development Digital ArticleTo achieve the outcomes you want, start by thinking about people and culture. -
Are You Paying Too Much for That Acquisition?
Mergers and acquisitions Magazine ArticleThe key is knowing what your top price is—and having the discipline to stick to it. -
Scandal Catches Tiger by the Tail
Crisis management Digital ArticleHe really shanked it this time. Tiger Woods is a champ when it comes to hitting a little white ball into a shiny tin cup. His skills are definitely subpar, however, when it comes to managing scandals. Coming during a relatively slow Thanksgiving news cycle, the initial details of the star athlete’s involvement in an […] -
Why Employees Need Both Recognition and Appreciation
Organizational Development Digital ArticleOne is about what people do; the other is about who they are. -
How Hurricane Harvey Spurred a Houston Hospital to Rethink Emergency Care
Leadership & Managing People Digital ArticleA crisis can be the catalyst for long-term positive change. -
How to Penetrate the US Market
Marketing Digital ArticleAccounting for almost 30% of world GDP, the United States is the world’s largest and most demanding market for almost everything from oil to microprocessors to premium coffee. Companies around the world aspire to do business in the US, or at least with US companies in their home markets. By doing so, they learn much […] -
We’re in This Together
Collaboration and teams Magazine ArticleIf your latest so-called supply chain partnership failed to live up to expectations, as so many do, it’s probably because you never stated your expectations in the first place. -
Hiring Without Firing
Leadership Magazine ArticleHitting the hiring bull’s-eye is one of an executive’s most important—and most difficult—responsibilities. Ten common mistakes can get in the way, but a pointed and systematic approach can virtually guarantee success. -
Guided Free Enterprise in Japan
International business Magazine ArticleThe widely held notion of “Japan, Inc.” is exaggerated; there is no monolithic business-government link. Even so, the cooperation (without incorporation) between the large corporate combines and the government bureaucracy is impressive in its strength and focus on the common economic good—especially in view of its achievements worldwide. As the economic power of the United […] -
Taking Over from an Incompetent Team Leader
Leadership & Managing People Digital ArticleCleaning up someone else's mess is never easy. -
Managing the Crises in Data Processing
IT management Magazine ArticleNow that the experiences of many companies with advanced data processing (DP) systems can be analyzed, fresh and important observations can be made for the guidance of policy-making executives. For one thing, we can see the outlines of both the past and future, with six stages of DP growth standing out. Although no companies have […]
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Barbara Norris: Leading Change in the General Surgery Unit
Leadership & Managing People Case Study11.95View Details Barbara Norris struggles to address the many problems facing her as a recently promoted nurse manager in the General Surgery Unit (GSU) at Eastern Massachusetts... -
Kinko's
Sales & Marketing Case Study11.95View Details Over the decades, Kinko's had forged a deep emotional bond with consumers by easing their anxiety and helping them solve pressing document processing... -
Zuora in 2017: Leading the Subscription Economy Revolution
Leadership & Managing People Case Study11.95View Details Long before Spotify had become a household name, and when Netflix was still mailing off DVDs to customers' homes, Tien Tzuo had foreseen a major transformation... -
Jay Bharat Spices Pvt. Ltd.: A Spicy Quandary
Technology & Operations Case Study11.95View Details Jay Bharat Spices Pvt. Ltd., a company located in Cuttack, India, was involved in the manufacturing and distribution of spices across India under the... -
Wright Line, Inc. (A)
Sales & Marketing Case Study11.95View Details The Wright Line division of Barry Wright sells accessories used to store, protect, and provide access to computer media such as cards, tapes, and diskettes.... -
Starbucks: Creating the ambience and rekindling people's thirst by bringing the brew to the world
Management Case Study11.95View Details The case analysis facilitates deeper understanding, critical thinking and application of concepts pertaining to organizational environment and strategic... -
Walking the Path of Expansion: MiracleFeet's Journey toward a Global Footprint
Management Case Study11.95View Details MiracleFeet, a US-based non-profit, improves access to high-quality treatment of clubfoot in low-income countries, typically in partnership with public... -
Your Professional Brand: Creating a Brand Essence Statement for Your Internship
Sales & Marketing Case Study8.95View Details Although not all MBA students end up working in a marketing function and/or on a brand per se, all students will develop a professional brand, whether... -
Hotel Perennial
Sales & Marketing Case Study11.95View Details The Hotel Perennial case puts students in the shoes of Dan Jameson, founder and CEO of a boutique real estate private equity firm called EL Investments... -
Château Margaux: Launching the Third Wine
Sales & Marketing Case Study11.95View Details Château Margaux, one of only five prestigious estates in the Bordeaux Medoc wine region to have been classified as a "first-growth", is facing a host... -
Quickturn Design Systems, Inc. (E)
Organizational Development Case Study5.00View Details Supplements the (A) case. -
Cultural Symbolism and an Entrepreneurial Brand-The Indian Context
Innovation & Entrepreneurship Case Study11.95View Details The case is about Inscape, a Bangalore-based Indian entrepreneurial company in the category of furniture attempting to develop a brand. Since times immemorial,... -
Keller Fund's Option Investment Strategies
Finance & Accounting Case Study11.95View Details A closed-end mutual fund's decision to study option trading provides an opportunity to study the profit profile and pricing of multiple option investment... -
Atam: The Day After (B)
Leadership & Managing People Case Study5.00View Details Ignacio Aizpún and his team devised a solution that made Atam more viable. The main idea was to join economic activities and create for-profit spin-offs.... -
Sunk Costs: The Plan to Dump the Brent Spar (A)
Strategy & Execution Case Study11.95View Details This case explores the conflict between Shell Oil and Greenpeace over Shell's plans to sink the aging Brent Spar oil platform in the North Atlantic. It... -
Arroyave Seeds
Finance & Accounting Case Study11.95View Details The central theme of this case is corporate restructuring; in particular, its thematic unit is the process of financial stress within an organization.... -
Aravind: A Profile in Growing a Health Care Facility
Innovation & Entrepreneurship Case Study11.95View Details Aravind, a network of hospitals in India, is the largest provider of eye care in the world. Aravind performs approximately 270,000 surgeries per year... -
Sandra Brown Goes Digital (A): The Promise and Perils of Social Movements in a Healthcare Company
Leadership & Managing People Case Study11.95View Details As a middle manager at a biotechnology company, Sandra Brown harnessed digital tools and social media to engage others and build campaigns for change... -
The "Most Hated CEO" in America
Finance & Accounting Case Study11.95View Details In the fall of 2015, Turing Pharmaceuticals increased the price of its recently acquired drug, Daraprim, by several thousand percent. While the short-term... -
Syntex Laboratories (A)
Sales & Marketing Case Study11.95View Details A consulting project involving a mathematical model of the sales force indicates that Syntex Labs should nearly double the size of their sales force and...
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3 Ways Senior Leaders Create a Toxic Culture
Leadership & Managing People Digital ArticleDysfunction at the top can hurt the whole company. -
Strategies for Low Market Share Businesses
Marketing Magazine ArticleWhat do the Burroughs Corporation, Crown Cork & Seal Co., Inc., and the Union Camp Corporation have in common? Although none of them enjoys a dominant market share, all three earn quite respectable returns on their equity, have healthy profit margins, and continue to maintain strong sales growth year after year. In this article, the […] -
How Targeted Ads and Dynamic Pricing Can Perpetuate Bias
Sales & Marketing Digital ArticleCompanies struggle to personalize their services without discriminating. -
How to Run a Meeting Without Talking Too Much
Leadership & Managing People Digital ArticleThree tips to make sure other people speak up. -
Barbara Norris: Leading Change in the General Surgery Unit
Leadership & Managing People Case Study11.95View Details Barbara Norris struggles to address the many problems facing her as a recently promoted nurse manager in the General Surgery Unit (GSU) at Eastern Massachusetts... -
Tips for Reading the Room Before a Meeting or Presentation
Communication Best PracticeHow to increase your social awareness. -
Kinko's
Sales & Marketing Case Study11.95View Details Over the decades, Kinko's had forged a deep emotional bond with consumers by easing their anxiety and helping them solve pressing document processing... -
When Being Positive Is Positively Meaningless
Business communication Digital ArticleAs a teacher, I know how vital positive feedback is for keeping students motivated, productive, and satisfied. And I have seen, both in the classroom and in offices where I’ve worked, that particular ways of being positive tend to yield the best results (see my post “The Art of Giving Praise“). But I have to […] -
How Managers Can Be Fair About Flexibility for Parents and Non-Parents Alike
Leadership & Managing People Digital ArticleDon't judge your staff based on face time. -
One Weird Trick to Save $345 Billion
Organizational culture Digital ArticleA simple intervention could help taxpayers be more truthful.