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Make Your Brand's Nickname Work for You
Sales & Marketing Digital ArticleA good nickname is a gift. Don't squander it. -
Use Data to Accelerate Your Business Strategy
Technology & Operations Digital ArticleThere's no shortage of great opportunities. -
Handwritten Notes Are a Rare Commodity. They’re Also More Important Than Ever.
Business communication Digital ArticleThey cost something, mean something, and have permanence. -
How to Use Facebook to Drive Higher Sales
Business communication Digital ArticleAs Facebook has grown to more than 600 million users, many companies have been struggling to figure out how to leverage it to help their businesses. Most have limited themselves to advertising or establishing company pages on the platform only to discover that while these methods allow them to engage their Facebook fans in a […] -
Stop Zoning Out in Zoom Meetings
Communication Digital ArticleFive strategies to get your head in the game. -
Is Listening an Endangered Skill?
Business communication Digital ArticleIs listening important? “Yes, of course,” you say. But then why would anyone pay thousands of dollars to hear someone speak, and then not listen? I recently attended the PopTech conference in Camden, Maine, a mind-bending affair attended by several hundred idea junkies, each of whom paid several thousand dollars to (ostensibly) hear what really […] -
How Much Truth Should You Share?
Business ethics Digital ArticleComments for this Make Your Case installment are now closed. Thanks to all who participated. This week’s guest commentator, Marshall Goldsmith, has posted his response to your comments and shared some thoughts of his own below. The opening to your cube is darkened by the familiar figure of a longtime colleague. Though you’re his immediate […] -
Break Up Your Big Virtual Meetings
Leadership & Managing People Digital ArticleStrategies to encourage creativity and inclusion. -
Can a Leader Act “Too Presidential”?
Leadership Digital ArticleBarack Obama is back from a semi-world tour that took him from Afghanistan and Iraq to the capitals of Europe, with stops in Israel and Palestine in between. By most accounts, he pulled it off with few gaffes, but some political reporters and pundits are wondering if Obama looked, in the words of NBC’s Andrea […] -
Making the Major Sale
Marketing Magazine ArticleAn eight-step process to help companies learn to cope creatively with large and complex selling tasks—and have lasting results. -
Live Life as an Experiment
Managing yourself Digital ArticleIt was an experiment. I was returning an item to the store from which I had bought it. The item was well within the return period, but there would be a 20% restocking fee. Could I evade that fee? What would I have to do or say to persuade them not to charge it to […] -
If You’re Confident About Competence, Admit Your Flaws
Managing yourself Digital ArticleAdmitting your weaknesses actually bolsters others’ faith in you. -
“Actually,” She Said, “He Works for Me.”
Consumer behavior Digital ArticleSurprised by a gender stereotype? React calmly, directly, and move on. -
The Art of the Elevator Pitch
Communication Digital ArticleCan you explain your idea in one sentence? -
Venus May Be Rising, but Don't Neglect Mars
Leadership & Managing People Digital ArticleIt is inevitable that women will have more and more influence in the workplace. According to the New York Times, "Women now make up 58% of those enrolled... -
What Space Exploration and Health Care Can Teach You About Navigating Uncertainty
Leadership & Managing People Digital ArticleTried and tested strategies from professionals accustomed to crisis. -
The Science of What We Do (and Don’t) Know About Data Visualization
Design thinking Digital ArticleThere are still open questions, but the research can provide some answers about what works. -
Christine vs. Work: How to Answer the Question, “Tell Me About Yourself”
Business communication VideoThe most vague (and common) interview question ever. -
Expose Your Company’s Blind Spots
Customer experience Digital ArticleIs your company unintentionally keeping your most senior people from getting the feedback they most need? It can easily happen as an unintended consequence of success. Consider these situations: Senior executives at car companies drive only the newest models: For decades, the top executives at America’s leading automobile manufacturers always drove models fresh from the […] -
To Seize the Future, Create a Leadership Circle
Leadership Digital ArticleSenior leaders need to talk to each other.
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Managing Workplace Diversity: Jacob (B)
Communication Case Study8.95View Details This series of eight short two-part cases ("caselets") is written to highlight some of the most challenging and potentially destabilising moments in everyday... -
Netflix: A Creative Approach to Culture and Agility
Organizational Development Case Study11.95View Details By 2018, Netflix had been credited for revolutionizing how viewers consumed entertainment-shifting from ad-fueled linear network programming to a highly... -
Regina Broadband's Earnings Conference Call (B)
Finance & Accounting Case Study5.00View Details Within 3 minutes of releasing its Q4 and year-end earnings, Regina Broadband's stock was down by over 25%. The company's CEO and CFO realized they needed... -
Managing Workplace Diversity: Xiang (B)
Communication Case Study8.95View Details This series of eight short two-part cases ("caselets") is written to highlight some of the most challenging and potentially destabilising moments in everyday... -
Balance-Statement Reporting at Premium Capital Funds (B)
Organizational Development Case Study5.00View Details Supplement to case UV7926 This case is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum, please visit... -
Managing Workplace Diversity: Nadia (A)
Communication Case Study8.95View Details This series of eight short two-part cases ("caselets") is written to highlight some of the most challenging and potentially destabilising moments in everyday... -
VINSUN Infra Engineering: ERP on Premise or on Cloud
Leadership & Managing People Case Study11.95View Details The managing director of a small- to medium-sized electrical firm faces a major challenge: he realizes that the firm he founded has grown so significantly... -
Paul Newman's Last Act: The Second Generation
Leadership & Managing People Case Study11.95View Details This is not your typical family business case and that is what makes it such a rich teaching tool and learning experience. The Paul Newman story covers... -
Lost Opportunities: Discovering the Path to Consistent Performance at Opportunity Consultants, Inc.
Leadership & Managing People Case Study11.95View Details This case invites students to discuss the key resources, factors, and relationships that could be causing the poor performance of a student-run consulting... -
Buurtzorg
Organizational Development Case Study11.95View Details As co-founders of home nursing company Buurtzorg, Jos de Blok and Gonnie Kronenberg prized both self-management and organizational learning. Buurtzorg's... -
Making Target the Target: Boycotts and Corporate Political Activity (B)
Leadership & Managing People Case Study5.00View Details Supplement to case 317113. -
Managing Workplace Diversity: Leong (A)
Communication Case Study8.95View Details This series of eight short two-part cases ("caselets") is written to highlight some of the most challenging and potentially destabilising moments in everyday... -
Power Cues: The Subtle Science of Leading Groups, Persuading Others, and Maximizing Your Personal Impact
30.00View Details Take control of your communications--before someone else does. What if someone told you that your behavior was controlled by a powerful, invisible force?... -
edX: Strategies for Higher Education
Strategy & Execution Case Study11.95View Details In May 2012, Harvard University and the Massachusetts Institute of Technology (MIT) founded edX, a new non-profit joint venture that would provide a platform... -
HBR Emotional Intelligence Boxed Set (6 Books) (HBR Emotional Intelligence Series)
99.99View Details How to be human at work. HBR's Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of... -
Aravind Eye Care System: Providing Total Eye Care to the Rural Population
Communication Case Study11.95View Details The case deals with poor acceptance of the eye care service by the rural population in the south Indian state of Tamil Nadu. One of the factors causing... -
HBR's 10 Must Reads on Public Speaking and Presenting (Paperback + Ebook)
Communication Special Offer34.95View Details Command the room--whether you're speaking to an audience of one or one hundred. If you read nothing else on public speaking and presenting, read these... -
Beyoncé
Sales & Marketing Case Study11.95View Details In December 2013, music superstar Beyoncé is about to surprise her fans with the release of her self-titled album. The team at her company Parkwood Entertainment,... -
Good Charts, Updated and Expanded: The HBR Guide to Making Smarter, More Persuasive Data Visualizations
Communication Book35.00View Details The ultimate guide to data visualization and information design for business. Making good charts is a must-have skill for managers today. The vast amount... -
Merging Esso Iceland and Bilanaust (C)
Leadership & Managing People Case Study5.00View Details By December 2006, Hermann Gudmundsson (the chief executive officer of both Esso Iceland and Bilanaust) had spent the past 10 months evaluating the strengths...
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Make Your Brand's Nickname Work for You
Sales & Marketing Digital ArticleA good nickname is a gift. Don't squander it. -
Use Data to Accelerate Your Business Strategy
Technology & Operations Digital ArticleThere's no shortage of great opportunities. -
Handwritten Notes Are a Rare Commodity. They’re Also More Important Than Ever.
Business communication Digital ArticleThey cost something, mean something, and have permanence. -
How to Use Facebook to Drive Higher Sales
Business communication Digital ArticleAs Facebook has grown to more than 600 million users, many companies have been struggling to figure out how to leverage it to help their businesses. Most have limited themselves to advertising or establishing company pages on the platform only to discover that while these methods allow them to engage their Facebook fans in a […] -
Stop Zoning Out in Zoom Meetings
Communication Digital ArticleFive strategies to get your head in the game. -
Is Listening an Endangered Skill?
Business communication Digital ArticleIs listening important? “Yes, of course,” you say. But then why would anyone pay thousands of dollars to hear someone speak, and then not listen? I recently attended the PopTech conference in Camden, Maine, a mind-bending affair attended by several hundred idea junkies, each of whom paid several thousand dollars to (ostensibly) hear what really […] -
Managing Workplace Diversity: Jacob (B)
Communication Case Study8.95View Details This series of eight short two-part cases ("caselets") is written to highlight some of the most challenging and potentially destabilising moments in everyday... -
How Much Truth Should You Share?
Business ethics Digital ArticleComments for this Make Your Case installment are now closed. Thanks to all who participated. This week’s guest commentator, Marshall Goldsmith, has posted his response to your comments and shared some thoughts of his own below. The opening to your cube is darkened by the familiar figure of a longtime colleague. Though you’re his immediate […] -
Break Up Your Big Virtual Meetings
Leadership & Managing People Digital ArticleStrategies to encourage creativity and inclusion. -
Can a Leader Act “Too Presidential”?
Leadership Digital ArticleBarack Obama is back from a semi-world tour that took him from Afghanistan and Iraq to the capitals of Europe, with stops in Israel and Palestine in between. By most accounts, he pulled it off with few gaffes, but some political reporters and pundits are wondering if Obama looked, in the words of NBC’s Andrea […]