Add new page: Managing work devices

johnciprian · Mar 10, 2023 · 3195d20 · 3195d20
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diff --git a/managing-work-devices.md b/managing-work-devices.md
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+# Managing work devices
+
+Everyone receives a new Mac [when they join 37signals](https://basecamp.com/handbook/08-getting-started#your-first-few-days). We centrally manage and secure these devices with [Kandji](https://kandji.com/) which reduces our exposure to security incidents. Kandji applies a standard configuration to every device (e.g. enable disk encryption, firewall, password rules), it installs essential apps (e.g. EncryptMe), and it will ensure the apps have the latest security updates applied. Kandji also allows us to remotely wipe devices should they be lost, or when an employee leaves the company.
+
+This doesn’t mean you are being monitored or tracked! Kandji is a configuration management system, not a panopticon.
+
+## Access to code and secrets
+
+Knowing our devices are safe and secure allows us to entrust our work computers with access to sensitive systems like Queenbee, Dash, our internal VPN and remote servers. This means checking out 37signals code and storing secrets must only be done on a managed work device.
+
+## Personal data on a work device
+
+It's best to avoid mixing business with pleasure, so we recommend separating personal and work computer usage. Firstly, 37signals should not have access to your family photos, email, messages and personal files. Secondly, one high-profile hack after another is due to commingling personal and work use on a laptop that has access to sensitive systems. There are also hazards of exposing work to your personal data:
+
+* If we need to wipe a laptop remotely, there should be no risk of destruction of your personal data.
+* If there's a hack and we need to do forensics or take a device snapshot, employees shouldn't be saddled with sifting through someone else's highly personal data.
+* If we do malware or secrets scanning, we shouldn't have to look at employee bank account details, government ID numbers and such that turn up in personal documents interspersed with work documents.
+
+Ultimately, work computers are for work, so please keep personal computer usage to your own devices.
+
+## Mobile devices, Windows and Linux
+
+Devices running Android, iOS/iPadOS, Windows or Linux are currently unmanaged. It’s fine to install our BC4 and HEY apps on these devices to access work projects and email, but since they’re unmanaged – and therefore ‘untrusted’ – it’s not fine to store 37signals code or secrets on them. If you're coding or accessing secure systems, you should be doing so on a Kandji-managed Mac.
diff --git a/our-internal-systems.md b/our-internal-systems.md
@@ -30,7 +30,7 @@ We track programming exceptions on Sentry. When a customer hits a “Oops, somet
 
 ### Kandji
 
-[Kandji](https://kandji.com) is how we make sure all work laptops are securely configured and running the latest software updates. It helps us reduce our exposure to security incidents.
+[Kandji](https://kandji.com) is how we make sure all work laptops are securely configured and running the latest software updates. It helps us reduce our exposure to security incidents. You can read more about this in [Managing work devices](https://github.com/basecamp/handbook/blob/master/managing-work-devices.md).
 
 ### Shipshape