ENG-1293: properly add pattern_human_handoff to default `pattern_cl…

…arification`
RasaHQ · Sep 16, 2024 · 4ecfbcd · 4ecfbcd
1 parent 204b30e
commit 4ecfbcd
Showing 1 changed file with 7 additions and 15 deletions.
diff --git a/data/flows/patterns.yml b/data/flows/patterns.yml
@@ -62,20 +62,12 @@ flows:
           - if: context.names contains "add a contact"
             then:
               - link: add_contact
-          - else: clarify_options
-      - id: clarify_options
-        action: utter_clarification_options_rasa
-
-  pattern_clarification_with_human_handoff:
-    description: Conversation repair flow for handling ambiguous requests that could match multiple flows, with handoff to human assistant
-    name: pattern clarification with human handoff
-    steps:
-      - action: action_clarify_flows
-      - action: action_increase_clarification_count
-        next:
-          - if: slots.clarification_count > 2
-            then:
-              - link: pattern_human_handoff
-          - else: clarify_options
+          - else: 
+            - action: action_increase_clarification_count
+              next:
+                - if: slots.clarification_count > 2
+                  then:
+                    - link: pattern_human_handoff
+                - else: clarify_options
       - id: clarify_options
         action: utter_clarification_options_rasa