Cards disappear from Apple Wallet and there are times when trying to use a card doesn’t work through the Wallet, but does with the physical card
There are two issues. I have tried to find and answer on the net, but to no avail. As I will explain, the supposed fixes don’t relate to my situation.
The first issue is that ALL of my cards keep disappearing from Apple wallet. This has been happening for months and not just when I have updated iOS or there is an available update. I update the software as soon as it is announced. One day, I will use my wallet with no problem, and later in the day, I will go to the wallet to find that none of the same credit cards are available for use.As I said, it happens regularly and since the beginning of the year, I have probably had to re-add all of my cards, at least, 30 times. (As I said, it happens regularly, and almost always rebooting or resetting network setting does not help at all.
At first when it happened, I would go to Settings, then Apple ID to check the “payment & shipping” section where I would find ALL of the same cards available for purchases.
A few months ago, I was shopping and tried to use a card to pay for something. It was declined. Although I knew with 100% certain that there was ample funds in our account, I was in a hurry and tried to use another card. It, too, was denied! Later, I used one of the very same credit cards (in that instance, the actual card) and the transaction went through with no problem. This has happened repeatedly.
The first time that it happened, I was in a hurry and had no time to contact the card issuer. Since then, I have done so and when I tell them what happened, they are as mystified as I am express confusion because (1) they have no record of declining any of my purchases, and (2) my account is noted for use with Apple Pay. They go on to assure me that there are sufficient funds on the card or in my bank account. BTW: This has happened with both debit cards and regular credit cards. It is not a problem with the card issuer, it is an Apple problem and there is no rhyme or reason when it will happen.
I have no problem with my Apple ID. Could it be the wallet app and if so, how do I fix it? I use the wallet for convenience and so that I am not carrying around a bunch of credit cards. I rely on it. If anyone can tell me what is actually causing the problem without attributing it the card issuer, the card not available on Apple Pay, etc. I would greatly appreciate it, because as I have described above they are not the problem.
Thanks and blessings.
[Re-Titled by Moderator]
iPhone 15 Pro Max, iOS 17