Choose from our range of 1 month, 2 months or 3 months 4G+ Mobile Internet bundles and stay connected to fast internet wherever you are.
Available for Prepaid, Postpaid and Mobile Broadband subscribers.

Subscribe now

How It Works

• To benefit from the 4G LTE network, make sure that your device is compatible and you have switched your current SIM card to a 4G enabled SIM
• To switch your SIM, please visit the nearest Alfa Store

How Much It Costs

Extra MB for all the bundles: $0.01
 

1 month validity bundles

*All prices above are VAT Excluded.
** 400GB is currently not shareable and not available for Twin Data Cards.

2 months validity bundles
All bundles below are currently not shareable

*All prices above are VAT excluded

3 months validity bundles
All bundles below are currently not shareable

*All prices above are VAT excluded

How to Subscribe/ Unsubscribe

• Press *111# and follow the steps
• To subscribe send an SMS for free to 1050 by referring to the above tables.
• Online (Available for the 1 month validity bundles)
• Alfa Mobile App (Available for the 1 month validity bundles)

How To Modify

• Dial *111# and follow the steps
• Send an SMS for free to 1050 enclosing MMI for the 1 month data bundles, M2MI for the 2months data bundles and M3MI for the 3 months data bundles followed by the requested bundle.
• Online (Available for the 1 month validity bundles)
• Alfa Mobile App (Available for the 1 month validity bundles)

How To Renew

• You can only renew your bundle when your MBs are totally consumed.
• Dial *111# and follow the steps
• Send an SMS for free to 1050 enclosing RMI for the 1 month data bundles, R2MI for the 2months data bundles and R3MI for the 3 months data bundles followed by the requested bundle.
• Online (Available for the 1 month validity bundles)
• Alfa Mobile App (Available for the 1 month validity bundles)
   

How to activate Auto Data Renewal (Available for the 1 month validity bundles)

  - To Activate:

• Send AR to 1050 free of charge
• Dial *111# and follow the steps

  - To Deactivate:

• Dial *111# and follow the steps

How To Check Your Consumption

• Online (Available for the 1 month validity bundles)
• Alfa Mobile App (Available for the 1 month validity bundles) 
• Dial *11#
• Dial *111# and follow the steps

Important To Know 

• You can schedule the activation, deactivation or modification of the Mobile Internet Online; up to the next 3 months.
• Your mobile Internet bundle will be charged from the activation date and the MBs you will receive will be proportional to the duration from activation till bill cycle date. For example, if your bill cycle is on the 8th and you activated the bundle on the 5th, you will benefit from: (remaining days  x  MBs data bundle / 30).
• The 2 and 3 months validity bundles are not shareable for postpaid and prepaid.
• Your subscription to the monthly data bundle will be paid one month in advance. As for the 2 and 3 months validity bundles, they will be automatically renewed every 2 or 3 months on the activation date, independently from the bill cycle.
• SMS Notifications will be sent upon reaching 50%, 80% and 100% of the allocated MBs except for first subscription
• If you’re out of MBs before your subscription expires, you have the possibility to continue browsing using extra MBs, which will be charged on your bill.
• If you choose to unsubscribe, the remaining MBs, if any, will be lost and the service will be cancelled immediately.
• If you choose to modify your data bundle subscription, the new subscription will be effective immediately.
• If you want to use the internet on your mobile while abroad, you need to subscribe to Data Roaming.
• For more details on our Data Roaming service and similar information, click here.
• When you cancel your Mobile Internet, the remaining MBS will be lost, and the bundle price is non-refundable.
• When you modify your Mobile Internet, your current service is cancelled (the remaining MBs will be lost) and charges for the new service will apply.
• To have an estimation of your data usage click here Usage Simulator

Short on data? Now you can get a boost of MBs by activating a data booster bundle based on your needs.

SUBSCRIBE TO DATA BOOSTER 50MB SUBSCRIBE TO DATA BOOSTER 600MB SUBSCRIBE TO DATA BOOSTER Unlimited

How much it costs

*Fair Usage Policy

How to Subscribe / Unsubscribe

• Online
• To subscribe send an SMS to 1050 for free enclosing:
  o D1 for the Data Booster 50MB
  o D3 for the Data Booster 600MB
  o D5 for the Data Booster Unlimited
• Dial *111# and follow the steps
• Alfa Mobile App

How to check your consumption

• Online
• Alfa Mobile App
• Dial *111# and follow the steps

Important to know

• The data booster MBs cannot be shared.
• The data booster bundle can be renewed to the same or a different bundle when the bundle is expired.
• The data booster bundle’s price will be added to your Alfa bill.
• Fair usage policy for the unlimited data bundle: equivalent to a MAX usage of 50GB during the 2 hours

If you are in need of data for a short time period, Alfa gives you now more options than ever with the Weekly Data Bundle.

SUBSCRIBE TO WDB 500MBS SUBSCRIBE TO WDB 1.5GB SUBSCRIBE TO WDB 5GB

Enjoy a variety of 3 weekly data bundles:
 

How Much It Costs
 

*All prices above are VAT Excluded.

How To Subscribe

•  Online
• Alfa Mobile Application 
•  Press *111# then yes
• To subscribe send an SMS for free to 1050 enclosing WDB<bundle>
  Example: to subscribe to the 5GB bundle send WDB5

How To Check Your Consumption

• Online
• Alfa Mobile Application
• Dial *111# and follow the steps
• Dial *11#

Important To Know

• The subscription is automatically cancelled upon expiry date
• The service can be renewed to the same or a different bundle when data is depleted or bundle is expired
  - Renewal is only possible by sending SMS to 1050 enclosing “RWDB” to renew the same bundle or “RWDB” to renew another bundle i.e. RWDB500, RWDB1.5, RWDB5
• Remaining data will be depleted on expiry date
• Extra MBs consumption is not available for this service
• This bundle’s data can’t be transferred

Reaching your monthly consumption limit frequently?
Now you have the option to automatically renew your Mobile Internet (the 1 month validity bundles) and Alfa 5x5 bundles once you reach your monthly data consumption limit.

SUBSCRIBE NOW 

How It Works

Activate the “Auto Data Renewal“ feature once, and have your Mobile Internet (the 1 month validity bundles) and Alfa 5x5 bundles automatically renewed every time you reach your monthly data consumption limit and prior your bill cycle.

How Much It Costs
Free of charge.

How To Activate/Deactivate

- To Activate

• Online
• Send AR to 1050 free of charge
• Dial *111# and follow the steps
• Alfa Mobile App

- To Deactivate

• Online
• Dial *111# and follow the steps
• Alfa Mobile App

Important To Know

• If you are subscribed to a Mobile Internet (the 1 month validity bundles) and/or Alfa 5x5 bundle and you have activated the Auto Data Renewal feature you will not consume any extra MB
• The Auto Data Renewal feature will remain active even if you cancel the Mobile Internet and Alfa 5x5 bundles
• When you reach your monthly consumption limit for the Mobile Internet or the Alfa 5x5 bundle and you have already activated the Auto Data Renewal feature; the consumed bundle will be automatically renewed
• You can activate or deactivate the Auto Data Renewal feature; even if you are not subscribed to any Mobile Internet or Alfa 5X5 bundles
   

Stay connected with your family and friends with the WhatsApp bundle 300MB available for all prepaid, postpaid and business subscribers.

How Much It Costs

Subscription fee: $1.67 per month (VAT excluded)

How To Subscribe/Unsubscribe 

• To subscribe send SMS to 1050 enclosing WA300
• To unsubscribe send SMS to 1050 enclosing DWA300
• Dial *111# and follow the steps

How To Check Your Consumption

• Dial *11#
• Dial *111# and follow the steps

Important To Know

• The service is renewed monthly on your line’s bill cycle date
• Upon subscription, the fee added to your line bill and the amount of MBs you get will be prorated (proportional to the number of days left until your bill cycle)
• If you are subscribed to the previous WhatsApp bundle offer ($0.67/ 100MB), you can upgrade to the new WhatsApp bundle ($1.67/300MB) by:
  - Sending an SMS to 1050 enclosing MWA300
  - Dialing *111# (Under Modify services)
• You can activate any data bundle in parallel with WhatsApp (Mobile Internet, Weekly Data Bundles, Alfa 5x5…)
• Your WhatsApp application usage is deducted from your WhatsApp bundle; if all MBs are consumed, the usage will be deducted from any other data bundle you are subscribed to
• On bill cycle date, the WhatsApp service will be renewed and remaining MBs, if any, will be lost

WhatsApp 100MB and WhatsApp 350MB

• The WhatsApp 100MB offer is no longer available for new subscribers
• Current subscribers for WhatsApp 100MB can still benefit from these bundles; however, if cancelled resubscription is not available

Enjoy 5GB for 30 days between 1AM and 6AM.

SUBSCRIBE NOW 

How Much It Costs

Subscription fee: 5GB for $1.67/30 days (VAT excluded).

How to Subscribe/Unsubscribe

- Subscribe/Unsubscribe

• Online
• Alfa Mobile app
• Dial *111# and follow the steps
• Send an SMS (for free) enclosing “ND5” to 1050

- Auto Data renewal

  To activate

• Send AR to 1050 free of charge
• Dial *111# and follow the steps

  To Deactivate

• Dial *111# and follow the steps

- Instant renewal

• Online
• Alfa Mobile app
• Send an SMS (for free) enclosing “RND5” to 1050

How To Check Your consumption

• Online
• Alfa Mobile App
• Dial *11#
• Dial *111# and follow the steps

Important To Know

• You can schedule the activation, deactivation or modification of the Mobile Internet Online; up to the next 3 months.
• Alfa 5x5 will be charged proportionally from the activation date and the MBs you will receive will be proportional to the duration from activation till bill cycle date. For example, if your bill cycle is on the 8th and you activated the bundle on the 5th, you will benefit from: (remaining days x MBs data bundle / 30).
• The bundle is automatically renewed every month.
• The price of the bundle will be added to your Alfa bill.
• You can cancel your subscription at any time using the same channels of the initial subscription (except for the SMS to 1050) and your remaining data will be depleted.
• Your Data for this bundle cannot be transferred nor shared.
• Your Data for this bundle can only be used locally.
• There is no extra consumption on this bundle.
• Your remaining data will be depleted upon Bill Cycle renewal.
• When you cancel your Alfa 5x5, the remaining MBs will be lost, and the bundle price is non-refundable.

Alfa pay is a payment method launched by Alfa and Libancall for digital online purchases such as purchases on social network, Online gaming, Application Stores, In-App and Digital contents like music, videos and much more

SUBSCRIBE NOW 

How It Works

AlfaPay is enabled by default for all prepaid and postpaid subscribers.
Whenever you try to purchase goods from specific merchants with whom Alfa has an agreement (through LibanCall), the AlfaPay option will be displayed among other methods.
In case you are making the purchase over a non-Alfa network, you will be asked to confirm through a PIN authentication method.
Your PIN code will be received by SMS and you will have to type it on the merchant store to complete the purchase.

How Much It Costs

Subscription fee: Free of charge.

How To Subscribe/Unsubscribe    

•  Online
•  Alfa Mobile Application
• Dial *111# and follow the steps
  
   

How To Check Your Consumption

• Dial *111# and follow the steps

Important To Know

• The maximum amount per transaction will be $5. The transaction and the total maximum amount per month will be $10 for postpaid subscribers
• The payment operation will fail if the line is suspended or in retention
• Reset is done on the bill cycle

.

Data Pay As You Go service allows subscribers in a flexible way to access the internet on the phone without any preliminary subscription fee!
PAYG is charged based on the data consumption/MB only.

SUBSCRIBE NOW 

How It Works
Data Pay As You Go will work once Mobile Internet settings are enabled.

How Much It Costs
Subscription fee: free of charge
Price per MB: 0.05$ (VAT Excluded).

How to Subscribe/Unsubscribe

• Online
• Alfa Mobile App
• Dial *111#, and follow the steps
• Send an SMS (for free) to 1050 enclosing:
  - To Subscribe: PAYG
  - To Unsubscribe: DPAYG

Important To Know:

• PAYG is not LTE enabled
• You can schedule the activation or deactivation of the Data Pay as you go service Online; up to the next 3 months
• Data Pay As You Go is not compatible with the Mobile Internet service

U-share is a single data plan for multiple users!
It’s a great way to share your megabytes on all of your devices (phones, tablets, dongles, and routers), as well as with your family and friends.

SUBSCRIBE NOW

How It Works

Starting from the 10 GB bundle, primary account users can share the bundle they are subscribed to for free with up to three secondary account users.Secondary users can benefit from the shared bundle MBs assigned by the primary account user for just $0.67 (renewable every month following the main number Bill Cycle).

How Much it Costs

• Subscription fee: free of charge
• Main number will be charged upon Mobile Internet bundle activated
• Secondary will be charged $0.67/month

How to Subscribe/Unsubscribe

• Online: To subscribe and manage U-Share
• By SMS to 1050:
  - To activate, send an SMS enclosing “ushare” followed by the bundle you want to share
  Example: ushare10 if you have the 10GB, ushare20 for the 20GB, etc...
• Dial *111# and follow the steps

How To Add a Secondary Users

• Online
• Dial *111# and follow the steps
   

How To Check Your Consumption

• Online
• Alfa Mobile App
• Dial *111# and follow the steps

Important To Know

• To schedule the activation, deactivation or modification of the Mobile Internet Online; up to the next 3 months you have to Cancel the U-share first.
• All postpaid subscribers can benefit from U-Share (excluding Bayti, ALFATAB and El Khat el Askary lines) when their lines have been active for 6 months or more (6 invoices should be generated)
• Primary account users can manage the actions of secondary account users at any time. Click here to manage U-share or dial *111# and follow the instructions.
• Secondary account users can confirm their subscription to U-share by sending an SMS to 1323 (within 24 hours) only after receiving an SMS invitation from the primary user.
• Secondary account users can unsubscribe from U-share at any time, effective immediately.
• Secondary account users can either subscribe to a U-share or a Mobile Internet bundle, though any active data bundle will be cancelled upon subscribing.
• Extra MB consumption is not allowed for secondary users.
• If Secondary is a Postpaid MBB and cancels his sharing; MBB subscriber should activate any data service within 4 months or the line will be cancelled.
• When you cancel your data bundle, the remaining MBS will be lost, and the bundle price is non-refundable.
• When you modify your data bundle, your current service is cancelled (the remaining MBs will be lost) and charges for the new service will apply.

Get your SIM cards, to connect all of your devices (laptop, tablet…) to your existing Alfa mobile internet bundle on your Postpaid line.

Head to any Alfa store now to reclaim your new Twin Data Cards for $6.

How Much It Costs
Monthly subscription fee:$0.67 /Month (VAT excluded)

How to Subscribe/Unsubscribe

• Dial *111# and follow the steps
• Send SMS to 1050 enclosing:
  - for Activation “ATDC”
  - for Deactivation “DTDC”

How To Check Your Consumption

The Primary SIM can check his own consumption and the twin SIMs separately through :

• Online 
• Alfa mobile app
• Dialing *11#
• Dialing *111# and follow the steps

Each Twin-data Card can check the overall consumption of all the SIMs through :

• Online
• Alfa mobile app
• Dialing *11#

Important To Know

• You have to be subscribed to any Mobile internet data bundle in order to activate the Twin Data Cards service.
• Twin Data Cards are not eligible for the 2 and 3 months validity bundles.
• The twin SIM cannot use extra MBs; only the primary user can renew or consume extra MBs at the rate related to his bundle.
• The twin cards follow the same validity and lifecycle as the primary SIM.
• The twin SIM does not support calls nor SMS.
• All users will be consuming from the same active bundle on a first come, first served basis, without predefined quota.
• No bill will be issued to the Twin data cards; the monthly subscription fee will be charged to the Alfa Postpaid number bill.
   

Enjoy your favorite music anytime, anywhere with a full access to songs and playlists!

Alfa has teamed up with Anghami to present a new music bundle, so you can listen, stream, and download your favorite tunes seamlessly. Share from a vast catalog of over 100 million Arabic and international songs on your mobile without any interruptions.
 

SUBSCRIBE NOW
 

How it Works

• Subscribe to Alfa Anghami 3GB
• Install Anghami Mobile Application http://anghami.com/getapp (free of charge) available for the following OSs: Apple (iOS), Android and Windows.
• Login using Facebook account or create an Anghami user ID.

How To Subscribe/Unsubscribe

• Online
• Alfa Mobile App
• Dial *111# and follow the steps
• To subscribe send an SMS to 1050 enclosing AA
• To unsubscribe send an SMS to 1050 enclosing DA

How To Check Your Consumption

• Online
• Alfa Mobile Application
• Dial *11#
• Dial *111# and follow the steps

Important To Know 

• Alfa Anghami is automatically renewed on your bill cycle
• MBs allocated to Alfa Anghami can only be consumed within the Anghami app
• If you are subscribed to any data plan in parallel with Anghami service, extra Anghami MBs will be deducted from your data plan
• Alfa Anghami subscribers can modify the bundle they are subscribed to at any time
• When you first log in, turn off WiFi and login using Alfa network in order to activate your bundle
• When you cancel your Anghami service, the remaining MBS will be lost, and the bundle price is non-refundable
   

Rannat is the ring back tone service from Alfa!
Subscribers can customize their standard caller tone by selecting a “Rannat” tone from a wide range of songs in all genres and languages.

How IT Works

The service allows subscribers to:

• Assign a tone to a contact or a group of contacts 
• Assign different tones according to different times of the day 
• Gift a tone to a friend as a gift
• Shuffle songs to play randomly at each call 
• Record a personalized tone 
• Copy a tone 
• Put a tone on hold 

How To Subscribe/Unsubscribe

- To Subscribe

• Purchase a tone
  Call 1001 or 1002 from your Alfa line or send the "Rannat" code by SMS to 1001 or 1002. 
• Assign a tone
  Call 1001 or 1002 from your Alfa line. 
• Gift a tone as a gift
  Call 1001 or 1002. 
• Shuffle songs to play randomly at each call
  Call 1001 or 1002 and follow the instructions. 
• Record a personalized tone
  Call 1003. 
• Copy a "Rannat" tone
  Press * key while you are listening to the "Rannat" tone of the person you have called. 
• Put a tone on hold
  Call 1001 or 1002 and follow the instructions. 
• Delete a tone
  Call 1001 or 1002 and follow the instructions or send "Delete" followed by the "Rannat" tone to 1002. 
• Cancel the service
  Call 1001 or 1002 and follow the instructions or send "Cancel" followed by "Rannat" to 1002.

- To Unsubscribe

• Send an SMS to 1412 enclosing "D" Free of charge
• Calling 1001 (below tariffs will apply)
• Calling / Sending SMS to 1002 (below tariffs will apply)

How Much It Costs

Subscription fee: $0.24 / tune (VAT Excluded).

*All prices above are VAT Excluded.

Important To Know   

• The validity of the tone is 30 days and will be automatically renewed
• "Rannat" subscribers will receive an SMS, 2 days prior to the tone’ expiry date, informing them that the tone will be renewed
• The latest tone purchased will be automatically set as your default "Rannat" tone
• Postpaid subscribers are not allowed to purchase a "Rannat" tone if the line is suspended
• Each subscriber can purchase up to 100 tones per album
• The service will be deactivated when all tones are deleted or when you request to cancel it

What’s even better than weekends? The Weekender deals by Alfa.
Every week, Alfa offers you great deals for you to enjoy during the weekend. Subscribe on Friday before midnight, and enjoy it on Saturday and Sunday.


Deal for 2 & 3 November (subscription on Friday, November 1)

1.5GB - 70 Minutes - VIP*
$1.34  (excl. VAT)

*The VIP service allows you to create a list of approved or unapproved numbers that can reach you on your mobile for extra privacy.

To subscribe simply send TW to 1050 by SMS for free or dial *111# and follow the instructions.

How To Subscribe

You can subscribe to the new deal weekly on Friday and you will benefit from the offer during the weekend.

Choose one of the below subscription options:

• Send an SMS to 1050 enclosing TW
• Dial *111# and follow the steps
   

How To Check Your Consumption

• Online
• Alfa Mobile App
• Dial *111# and follow the steps
• Dial *11#

Important To Know

• The deal's price will be added to your line bill.
• You can only subscribe once to the deal on Friday.
• This service is not automatically renewable.

Save 52% and get a bundle of 5 services:Clip Alert, Call Divert, Call waiting, VIP, CLIP, and Private Number; all for $3.34 only.

SUBSCRIBE NOW 

How Much It Costs

Subscription fee: $3.34 / month (VAT Excluded).

How to Subscribe/Unsubscribe

• Online
• Alfa Mobile App
• Dial *111# and follow the instructions
• Send an SMS (for free) with SB10 to 1050
• Download the Alfa app to manage your line services

Important To Know

Alfa Service Box $1.34 and Alfa Service Box $3.34 are incompatible.

In collaboration with Allo Taxi, you will benefit from free WIFI when boarding any Allo Taxi cab in addition to a discount on your rides as follow:

• First time users of Allo Taxi, use the promocode “ Alfafirst” to benefit from a onetime free ride (up to 150,000LL).
• During weekdays, use the promocode “Alfa” to benefit from a 15% discount for any Allo Taxi trip (airport included).
• During Weekends, use the promocode “Alfaweekend” and benefit from a 25% discount for any Allo Taxi trip (airport included).

This offer is exclusive for Alfa users.

Gift your loved ones what they need by sending them an Alfa service!

How It Works

• Make sure the gift receiver holds an Alfa line
• Pick any service from the below table 

*All prices above are VAT Excluded.
 

How to Subscribe/Unsubscribe

Gift the service using one of the below options

• By SMS send an SMS to 1050 enclosing <8 digits Alfa number><Service>
  Example: XXXXXXXXMI1.5
• Dial *111# and follow the steps

Important To Know

• You will only be able to gift an Alfa service if it is compatible with the receiver’s line and active services
• The gift receiver will be notified about the gift by SMS
• The gifted service’s price will be added to your line bill on your next bill cycle
• Remaining Data will be depleted at the end of the service’s validity period 
• Priority goes always to the gift except If the user has a dedicated data plan (WhatsApp / Anghami) when using the related application

Save 38% and get a bundle of services: Clip Alert, Call Divert, Call waiting and VIP all for $1.34 only.

SUBSCRIBE NOW 

How Much It Costs

Subscription fee: $1.34/ month (VAT Excluded).

How to Subscribe/Unsubscribe

• Online
• Alfa Mobile App
• Dial *111# and follow the steps
• Send an SMS (for free) with SB4 to 1050

Important To Know
 

•  Alfa Service Box $1.34 and Alfa Service Box $3.34 are incompatible

CLIP is a postpaid service that allows you to see the number of the person calling you.

SUBSCRIBE NOW 
 

How Much It Costs

Subscription fee: $1.50 per month (VAT excluded).
CLIP service is offered for free to all Alfa El Khat El Askary, UCan and Alfa A+ subscribers.

How to Subscribe/Unsubscribe

• Online
• Alfa Mobile App
• Dial *111#, and follow the steps
• To subscribe send an SMS (for free) enclosing CL to 1050

Important To Know:

You can schedule the activation or deactivation of the Clip service Online; up to the next 3 months

With Caller ID, identify your callers before answering your phone and without the need to be connected to the internet or to install any application.

How Much It Costs

How to Subscribe/Unsubscribe

• Dial *111# and follow the steps
• Send SMS to 1024 including:
  - CIDD (for the daily bundle)
  - CIDW (for the weekly bundle)
  - CIDM (for the monthly bundle)

You can unsubscribe from caller ID by sending DC by SMS to 1024 or by dialing *111# and following the steps

Manage your caller ID profile
• Change your name: Once subscribed to the service, you can change your name that gets displayed to your call recipients by sending CN followed by the new name to 1024 or by dialing *111# and follow the steps
• Add/remove your number: you can remove your name from the database by:
- Sending an SMS to 1024 including UN
- Dialing *111# and following the steps
You can re-add your number to the database by sending LN to 1024

Important To Know

• The price of the service will be charged to your Alfa bill
• The chosen bundle is automatically renewable at the end of its validity date unless the service is cancelled
• Validity date is independent from bill cycle and is as per chosen package
• Caller ID is incompatible with CashIn (PPN) and VIP

The Twin service allows you to hold two SIM cards with two different numbers! What’s cool about this service is that only the main number is displayed.

• Twin subscribers get 60 free minutes a month
• Customers can only receive Twin’s SIM card from any Alfa store

How It Works

The Private Number service is mandatory and free on the twin card, so the twin number cannot be called.
Calls diverted from the main number to the twin are done automatically and free of charge if:

• There is no answer on the main number after 15 seconds
• The main number is out of reach, busy or the call rejected
• The main number can call Twin (only if diverted calls is activated) by dialing its own number
• The tariffs per minute are similar to the normal rate of $0.04 (VAT excluded)

How Much It Costs

• Line fees $16.67 (Twin fees are paid once during the line's lifetime) 
• Twin Monthly Subscription fees are $5
• Calls per minute are the same rate as the normal one: $0.04

All prices above are VAT Excluded

How to Subscribe/Unsubscribe

Twin card cannot be activated by calling 111, however customers can call to cancel.


Important To Know

• The Twin number will be added on the main’s contract number, thus the same mode of payment will apply on both numbers
• VIP, Clip Alert, and Mobile Internet services could not be activated on the Twin number
• Twin cannot be called directly
• Once principal is temporary suspended, the Twin will be suspended as well, and the principal will be charged $3.34 VAT excluded per month
• Twin can only be suspended as lost reason
• If Twin is abroad, the user of Twin can make and receive calls/SMS, the diverted calls of (incoming calls to principal) will be active, and roaming tariffs will apply on the incoming and outgoing calls.
  - If Principal is abroad, Twin will remain active in Lebanon only for outgoing calls, and divert from principal to Twin will function once the principal is switched off.
  Twin calls Principal as if in Lebanon and will be billed as a local call while Principal pays “incoming call” roaming tariffs apply.
  In case Principal wants to call TWIN, he should switch off the Principal number and call himself from another number, both can communicate via SMS.

- If both are abroad, calls from Principal to Twin cannot be diverted, and Principal cannot call the Twin number; Twin can call principal and roaming Tariffs apply.
In case the principal wants to call the TWIN, he should switch off the principal number and call his number from another number, both can communicate via SMS.

Personalize your calls with Moodak mobile application from Alfa by adding a status displayed to your callers.

Choose a default status or set the status you want to share with groups and individuals and your callers will be able to read your status accordingly. You can even assign timeframes to your statuses.

Download the application and choose from a variety of bundles. Subscribe now to get your first monthly bundle FREE!

How To Subscribe/Unsubscribe

o Send an SMS to 1024 enclosing:

- To Subscribe

• MSD for Moodak – Daily
• MSW for Moodak – Weekly
• MSM for Moodak – Monthly
• MSV for Moodak – Monthly VIP
   

- To Unsubscribe

• MS0

o Dial *111# and follow the steps
o Moodak Application
- Then, download and open the application from the App Store and enjoy your status updates

Note: You can also choose your subscription directly from the Moodak application once you download it.

How Much It Costs

Important To Know

• Arabic language is supported
• The service is not available during roaming and international calls
• The service is not compatible with CASH IN and VIP services
• The service is automatically renewed and charged at the end of the lifecycle, which applies to the free bundle upon subscription as well

Call Barring allows you to prevent any incoming or outgoing call, so you can control your expenses (especially while roaming).

SUBSCRIBE NOW 

How It Works

How Much It Costs

Subscription fee: $0.67 per month (VAT excluded).

How To Subscribe/Unsubscribe

• Online
• Alfa Mobile App
• Dial *111#and follow the instructions
• Send an SMS with “CB” to 1050

Important To Know

• Call Barring is prorated on entry and exit
• Call Barring is incompatible with Call divert
• You can schedule the activation or deactivation of the Call Barring Online; up to the next 3 months

NameTag is a service that lets your callers reach you easily.
Starting $5/ month, you can choose a memorable and easy NameTag replacing your 8-digit mobile number based on your name or your business, for your callers  to contact you.

Calling a Name Tag is easy. Simply dial the hashtag ‘#’ then find the number that corresponds to the letter you want to dial, and just press it once.

Terms and conditions apply

 

How Much It Costs

The monthly subscription fee of NameTags vary according to character’s number and category

*Prices are VAT excluded

How To Subscribe/Unsubscribe
Send an SMS to 1434 enclosing

• #[NAMETAG] for activation*
• DEL#[NAMETAG] for deactivation

Example: to activate the Nametag “Flight” send #FLIGHT by SMS to 1434. To deactivate it send DEL#FLIGHT by SMS to 1434

*To check the availability of a NameTag, send # followed by the requested [NAMETAG] to 1434. If it’s is available, you will receive its monthly subscription price by SMS, the activation is only completed if you follow the instructions.

Important To Know

• The service is renewed automatically every 30 days
• NameTag, ranging from 3 to 15 characters, are limited in quantity. Reservation is not allowed and are served on a first-come-first-served basis
• You can activate multiple Name Tags on your line

The Call Divert service allows you to divert the incoming calls from your mobile to another Lebanese number (mobile number or fixed-line).

SUBSCRIBE NOW 

How It Works

How Much It Costs

• Subscription fee: $0.5 per month (VAT excluded)
• Call fees:
  - $0.04/min if the call is diverted to an Alfa number
  - $0.04/min if the call is diverted to another mobile operator or landline number

How to Subscribe/Unsubscribe

• Online
• Alfa Mobile Application
• Dial *111#,and follow the instructions
• To subscribe send an SMS enclosing “CD” to 1050

Important To Know

• Calls redirected to Clip Alert are free of charge
• In case of roaming, subscriber can still divert his calls from abroad
• You can schedule the activation or deactivation of the Call Barring Online; up to the next 3 months

Private Number service allows you to control the display of your number during each call; you can decide to show your number or hide it.

Subscribe now

How It Works

There are two types of subscriptions to this service:

• When using PN1, your telephone number is hidden by default on the screen of the correspondent. You can choose to show your number by dialing *31# before the number you are calling or by referring to your mobile phone user guide.
• When using PN2, your telephone number is displayed by default on the screen of the correspondent. You can choose to hide your number by dialing #31# before the number you are calling.

N.B.: Some mobile phones do not have the Private Number option.

How Much It Costs

Subscription fee: $5 per month (VAT Excluded).

How to Subscribe/Unsubscribe

• Online only available for PN1
• Alfa Mobile App only available for PN1
• Dial *111#, and follow the instructions
• To subscribe send an SMS with “PN1” to 1050 and for “PN2” call 111

Important To Know:

• You can schedule the activation or deactivation of the Private Number service Online; up to the next 3 months
• Private Number does not support SMS. Subscribers cannot hide their number while sending SMS
• Caller ID should be set by network in the phone settings in order to benefit from the Private Number service

Conference Calls allows you to answer another call or engage in conference calls with two or more people at the same time (up to 6 people including yourself).

How It Works

A number starts by calling the B number, puts him on hold, calls the C number, and finally presses merge all calls from the device.

How Much It Costs

Subscription fee: Free of charge.

How To Subscribe

Conference Calls is active by default.

Important To Know

The caller will be charged for all calls performed on his device.

Short on calling credit? You can get a 20 minutes talk time valid until next day at midnight.

SUBSCRIBE NOW 

How much it costs

Subscription fee: 20 minutes for only $0.34 (excl. VAT).

How to Subscribe / Unsubscribe

• Online
• To subscribe send an SMS (for free) to 1050 enclosing M1
• Dial *111# and follow the steps
• Alfa Mobile App

How to check your consumption

• Online
• Alfa Mobile App
• Dial *111# and follow the steps

Important to know

• You can renew your minutes booster when the bundle is expired.
• The minutes booster will be added to your Alfa bill.
   

Other services

Call Me Back from Alfa, is a service active by default that allows Postpaid subscribers to make a missed call* when they reach their consumption limit.
*Up to 5 missed calls per day

SUBSCRIBE NOW 

How Much It Costs

No subscription fee.

How To Subscribe/Unsubscribe

Call Me Back is active by default.
If you wish to deactivate/reactivate it:

• Online
• Dial *111# and follow the steps

VIP service allows subscribers to filter their incoming VOICE calls and VIDEO calls (Local & International) for extra privacy.

SUBSCRIBE NOW 

How It Works

• Log in to the VIP Section to manage your VIP
• Access PIN codes and follow the instructions to set the time/date intervals for each number from the lists
• These intervals can be edited anytime
• The list of numbers can be filtered by voice and video calls depending on your preference

How Much It Costs
Subscription fee: $0.67 per month. (VAT Excluded)

How To Subscribe/Unsubscribe

• Online
• Alfa Mobile App
• Dial *111#  and follow the steps
• To subscribe send an SMS with “VIP” to 1050

Important To Know

• You can schedule the activation or deactivation of the VIP service Online; up to the next 3 months
• Add up to 10 numbers under one of the lists (Allowed and Not Allowed)
• Add country prefixes to filter calls from certain countries, and control the times and dates these numbers can contact you
• Filter voice or video calls
• You can block calls from private numbers, set your preferred language and manage VIP service by calling 115
• Block SMS notifications
• VIP is incompatible with Moodak service

With Call Waiting, you can receive notification of a second incoming call; it allows you to put your current call on hold to answer the second one.

SUBSCRIBE NOW 

How It Works

Activation code: *43#
Deactivation code: #43#

How Much It Costs

Subscription fee: $0.17 /month (VAT Excluded).
 

How to Subscribe/Unsubscribe

• Online
• Alfa Mobile App
• Dial *111#, and follow the steps
• To subscribe send an SMS with “CAW” to 1050

Important To Know

You can schedule the activation or deactivation of the Call Waiting Online; up to the next 3 months

The video call feature allows you to make and receive local video calls through your mobile phone. Dial the number by pressing the video call button and make sure that both you the and the receiving party have a 4G-network coverage.

How Much It Costs

$0.14/min for local calls (VAT excluded) 

How To Subscribe

Video Call is active by default.

Important To Know

• Enabling / Disabling the Video Call is done through the handset
• The call cannot be established as a voice call first and then switched into a Video Call
• Call Waiting / Hold, Conference Multiparty and VIP code are not compatible with Video Call

Clip Alert service allows the subscriber to receive an SMS notification, revealing the caller’s number along with the date and time, in case of missing a call.

SUBSCRIBE NOW 

How It Works

How Much It Costs

Subscription fee: $1.5* per month (including Call Divert).
*VAT excluded

How To Subscribe/Unsubscribe

• Online
• Alfa Mobile App
• Dial *111#, and follow the steps
• To subscribe send an SMS (for free) enclosing CA to 1050

Important To Know

• To benefit from CLIP Alert, you must subscribe to Call Divert.
• In case of roaming, the subscriber can still divert his calls to 1344 and receive SMS notifications.

The Data Roaming service allows you to access the Internet service, from your handset when you are abroad.

How It Works

• The Roaming service is pre-requisite for Data Roaming activation
• If you have already activated Roaming, you will be able to use Data Roaming only if you request service activation. There is no automatic or default activation

How to Subscribe/ Unsubscribe

• Call 111.
• To subscribe send a request signed to alfa.customercareteam@alfamobile.com.lb along with a copy of  your ID.
• To unsubscribe send an empty SMS to 1341 (Roaming tariffs apply).

How Much It Costs

• Data Roaming service subscription and activation are free of charge
• For each and every time you roam, you are only charged for your MB usage abroad. Charges depend on the foreign country visited
• Usage tariffs do not differ by time of day (i.e. peak and off-peak hours)
• Data Roaming is only operational in countries with which Alfa has Data Roaming agreement
• To access detailed information about available Data Roaming operators and tariffs, Click here

These tariffs are subject to modifications at any time, without prior notice.

Charges will be on both Download and Upload.
N.B: 1MB=1024 KB
 

Important To Know

• If you have the "Regional Roaming" service on your line, you need to switch it to the Standard Roaming service.
• When Roaming is deactivated, Data Roaming will be automatically deactivated.
• Abroad Data Consumption is independent, and does not affect your local MB bundle.
• No special settings are required for the Data Roaming service if you already have the Alfa Local Internet service settings on your handset.

International access is a service that allows you to make and receive international calls.
 

SUBSCRIBE TO LIMITED INTERNATIONAL ACCESS

How It Works

Two options are available:

• Limited International Access allows you to make international calls up to $16.67 (or $26.67 depending on certain criteria). This option is active by default
• Unlimited International Access. A deposit of $50 is needed
   

How Much It Costs

Free of charge.

How To Subscribe/Unsubscribe

- Limited International access:

• Online
• Alfa Mobile App
• Press *111#, then yes and follow the steps
• Send "LIA" to 1050

- Unlimited International access can be activated / cancelled by calling 111 or visiting any Alfa store
To Subscribe to the Unlimetd International you will need:

• A mandatory automatic withdrawal
• A deposit of $50 per line

N.B.:The Letter of Guarantee and deposit are not needed if you have an active Direct Debit for the last 6 months with no bill incidents.
 

Important To Know

• You can schedule the activation or deactivation of the International Access Online; up to the next 3 months
• To access the tariffs (peak & off-peak) for limited and unlimited options. Click Here

SMS Roaming allows you to send and receive SMSes while abroad and it is also granted by default with MT roaming.

SUBSCRIBE NOW 

How Much It Costs

• SMS Roaming is free of charge
• Receiving SMS is free of charge
• Tariffs for sending SMS while abroad are relative to the country you are visiting. For local SMS rates in each country, please click here

How To Subscribe/Unsubscribe

• Online
• Alfa Mobile App
• Call 111.
• Dial *111# and follow the steps
• Send SMS 1050 enclosing SMSR

Important To Know

• You can schedule the activation or deactivation of the SMS Roaming Online; up to the next 3 months

Regional Roaming allows you as an Alfa Postpaid subscriber to stay connected and reachable while traveling in Saudi Arabia or the United Arab Emirates.

How It Works

It is automatically activated upon entering both countries and deactivated whenever you leave. With this service, calls can only be made locally and to Lebanon, unless International Access is activated, making international calls possible.

How Much It Costs

Free of charge.

How to Subscribe/Unsubscribe

• Call our helpline 111
• Visit any Alfa Store

Important To Know

• Direct debit is not mandatory for regional roaming activation.
• 300$ deposit is mandatory regardless of the payment method and customer history.
• When roaming, you pay for incoming calls.

MT Roaming allows you to send and receive SMSes while abroad, and receive calls up to either $16.67 or $26.67 (without the possibility of making outgoing calls). 
 

SUBSCRIBE NOW 

How Much It Costs

MT Roaming is a free default service that you can deactivate and reactivate whenever you want. Tariffs on calls received while on MT Roaming are the same as tariffs of the normal roaming feature.
To check the rates, click here.

How To Subscribe/Unsubscribe

• Online
• Alfa Mobile App
• Call 111.
• Dial *111# and follow the steps
• To subscribe send an SMS to 1050 enclosing ‘MTR’

Important To Know

• You can schedule the activation or deactivation of the MT Roaming Online; up to the next 3 months.

Roaming service allows you to use your Alfa number in all countries that have International roaming agreements with us. Visitors to Lebanon will also be able to use their GSM card.

How It Works

To date, our Roaming option is available with 160 operators in more than 90 countries. Thanks to the Roaming service, you can use your own mobile line to make and receive calls. To benefit from this roaming option, all you have to do is insert your Alfa card in a compatible mobile phone.
N.B.: While roaming, you can choose to forward calls to 1344 (Clip Alert).

How Much It Costs

Free of charge.
For roaming tariffs, Click here.

How to Subscribe/Unsubscribe

- Call our helpline 111
- Visit any Alfa Store

To Subscribe you will need:

• A Deposit of  $300 or A Letter of Guarantee are mandatory

N.B.: 
The deposit is mandatory even if you have an active Direct Debit for the last 6 months with no bill incidents.

 

Roam Onboard 

Stay connected in the air and at sea! Roaming Onboard allows you to make and receive calls, send and receive SMSes, and browse the internet onboard while travelling on specific airlines or ships.

For more details on Roaming Onboard tariffs, kindly Click here and select On Board as a country.

The Post to Pre Recharge service allows you as a postpaid subscriber to recharge the prepaid lines of your friends and family members!
 

How It Works
It can be done in easy ways:

• Online
• Alfa Mobile App
• Send an SMS to 1399 as follows: 
  <8 digit Alfa number><R><recharge card denomination>
  e.g. 03XXXXXXR1.22 or 70XXXXXXR3.03 or 71XXXXXXR4.5 or 76XXXXXXR7.5 or 76XXXXXXR7.58 or 76XXXXXXR13.5
• Dial *111# and follow the steps

How Much It Costs
Subscription fee: Free of charge.
The amount recharged will be billed on your next bill cycle. (VAT Excluded)

Important To Know

• The $1.22 recharge card will only grant dollars and not days
• Maximum allowed for recharge transfer is $16.82
• This service is allowed while roaming
• To manage your USSD PIN, click here
• The recharge card denomination should be compatible with the plan of the receiver

The Credit Transfer service allows postpaid subscribers to transfer credit to all prepaid subscribers and prepaid MBB (except Alfa ).
Transfer credit by SMS, USSD (*111#), the Alfa Mobile application, or online.

How It Works

1. By SMS 
   To transfer credit to another mobile number, all you have to do is send an SMS to 1333 with the following: 
   - The 8-digit mobile number you want to send credit to, followed by the letter T and the amount of dollars you wish to transfer
   - The SMS format should be: 03 / 71 / 76 / 79 or 70XXXXXXT, then the amount
   Note: You will receive a confirmation message for every transaction.
    
2. USSD *111# 
   Simply dial *111# and follow the steps.
    
3. Mobile Application 
   Download the application to manage your line services.
    
4. Online 
   Click on Credit Transfer and follow the steps for a successful and secure online credit transfer.

How Much It Costs
Subscription fee: Free of charge.
Credit transfer fee: $0.09 per transaction (additional SMS costs are applied if roaming, depending on the operator you are roaming with)
The amount transferred will be billed on your next bill cycle.

How To Subscribe/Unsubscribe
Credit Transfer is active by default and can only be cancelled by calling 111.

Important To Know

• The amount transferred must be between $0.50 and $8
• The total amount to be transferred during a bill cycle should not exceed $8
• Only credit will be transferred, not validity
• Credit transfer is not allowed if the prepaid line is in retention
• Prepaid Mobile Broadband subscribers are allowed to receive credit
• Post to Pre Credit Transfer is allowed while roaming
• Manage your credit transfer PIN through USSD Click Here (*111#)

The Detailed Bill allows the subscriber to obtain by email a detailed information of the outgoing events done during the month (including Data / SMS / Voice / Etc.)

How It Works
The Detailed Bill lists all the following information:

• Monthly subscription fee
• Subscriptions
• Date and hour of calls
• Dialed numbers
• Length of calls
• Radio cost, pertaining to the mobile part of your call
• Telecom cost, pertaining to the fixed part of your call
• Date, time and telephone number which SMSes were sent to, along with their cost

How To Subscribe/Unsubscribe

To request your line’s Detailed Bill, please follow the steps below:

• Click here to fill the form.
• Print it and then sign it.
• Send the filled form to: alfa.customercareteam@alfamobile.com.lb

Or visit any Alfa Store/ PoP with your ID

- To Unsubscribe:
Call 111 or send an Email to alfa.customercareteam@alfamobile.com.lb

How Much It Costs
Subscription fee: Free of Charge.

Important To Know

• In order to change the e-mail address, a written request signed by the owner of the number must be sent to Alfa either through fax (03-391124) or at POS or by email to the following email address: alfa.customercareteam@alfamobile.com.lb
• You can request your detailed bills from the past 6 months
• You can receive a detailed bill for incoming calls only if you present a signed demand from the general prosecution

This service allows you to send and receive messages on your mobile.

You can even send messages abroad, even if you haven’t chosen the International Call option on your mobile; you would just have to pay the standard rate. However, your correspondent abroad must be on a network that has signed a roaming agreement with us.

List of unsupported operators.

How It Works

• Go to the contact of the person you wish to send a message to, or type in the number manually
• Write your message :
  - English language (maximum of 160 characters)
  - Arabic language (maximum of 70 characters)
• and then send. You can send messages from either your mobile, or from one of the following devices connected to your phone:
  A Digital Personal Assistant
  A Tablet
  A PC equipped with SMS communication software

How Much It Costs

• Local: $0.02/SMS  (VAT Excluded)
• International: $0.07/SMS  (VAT Excluded)