From the course: New Manager Foundations
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Communicating effectively
From the course: New Manager Foundations
Communicating effectively
- Effective communication is vital for the success of any new manager. You must share the right information in a manner that is easily understood. There are many important characteristics of effective communication, though I believe three are the most essential. First, make it brief. When speaking to an individual or group informally or in a presentation, remember that less is more. If you can communicate an idea in 20 words instead of 50, do it. Otherwise, you risk making the listener tired, bored or confused. On the other hand, if you're clear the first time you're expressing an idea, there will be no need for redundancy. We're all busy, so strive to keep what you say brief. Next, always try to balance the use of candor and civility. Civility means to be kind and positive. Candor refers to straightforward, honest and even blunt conversation. Both are important aspects of interpersonal communication, but candor is a…
Contents
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Preparing for your first 30-days2m 49s
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(Locked)
Establishing your identity as a manager2m 37s
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Developing the leader mindset3m 19s
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Clarifying initial performance expectations3m 27s
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Communicating effectively3m 36s
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Appreciating individual differences3m 11s
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Seeking feedback3m 8s
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Defining a sense of purpose3m 21s
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