From the course: Coaching and Developing Employees

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The ORID framework

The ORID framework

- Okay, let's explore the good old ORID framework. It's an acronym that stands for a set of questions that are objective, reflective, interpretive and decisional. The ORID framework is a method of asking questions in stages, and it's based on something called the Kolb Experiential Learning Model developed way back in 1984 and popularized by Laura Spencer in her book, "Winning Through Participation." ORID is a set of repeatable questions for your one-on-ones, but it's also a fantastic meeting and facilitation tool. Now, the framework syncs up with behavioral science about how people learn and process information, and how they make decisions informed by logic and emotion. As I've been doing throughout the course, I'll give you sample questions for each phase of the model. These are included in the exercise files but feel free to pause and use the note taking feature. (gentle music) First are the objective questions, which are…

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