From the course: Be the Manager People Won't Leave
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Be a leader who isn't afraid to love
From the course: Be the Manager People Won't Leave
Be a leader who isn't afraid to love
- "Love" is not a word you hear at work very often. I'm a seasoned HR pro, and many of my colleagues in human resources would say that love is the last thing we need at work. You might not want to say the word "love" around an employment lawyer either. They want rigid boundaries, clear rules of engagement, and emotional social distancing so that nobody gets confused about roles, responsibilities, and power. And yet, research at Harvard has discovered that employees who feel loved at work perform better, are more committed to customer service, and, most importantly, stay. Now, the researchers were focused on companionate love, not romantic love. They studied warmth, affection, connection, not passion. Definitely not passion. But love is truly the ultimate retention tool. And creating a culture of love on your team can lead to higher levels of satisfaction and teamwork. What does work love look like? Love is a more profound connection with employees. Empathy and compassion are popular…