648Results for "Service Desk"
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Network troubleshooting5m
Network troubleshooting
From: CompTIA A+ Core 2 (220-1102) Cert Prep
Video
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Network troubleshooting5m
Network troubleshooting
From: CompTIA A+ Core 1 (220-1101) Cert Prep
Video
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Technical skills for user support7m
Technical skills for user support
From: IT Help Desk for Beginners
Video
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IT Service Desk: Management Fundamentals2h 38m
IT Service Desk: Management Fundamentals
By: Fancy Mills-Knebel
Course
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Service desk and IT operations management1m
Service desk and IT operations management
From: Putting ITIL® Into Practice: Applying ITIL® 3 Foundation Concepts
Video
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Zendesk Customer Service Professional Certificate4h 27m
Zendesk Customer Service Professional Certificate
Learning Path
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Basic router configuration11m
Basic router configuration
From: CompTIA A+ Core 1 (220-1101) Cert Prep
Video
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Communicating with customers6m
Communicating with customers
From: IT Service Desk: Management Fundamentals
Video
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Troubleshooting display technologies4m
Troubleshooting display technologies
From: CompTIA A+ Core 1 (220-1101) Cert Prep
Video
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Basic router configuration11m
Basic router configuration
From: CompTIA A+ Core 2 (220-1102) Cert Prep
Video
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Troubleshooting printers10m
Troubleshooting printers
From: CompTIA A+ Core 1 (220-1101) Cert Prep
Video
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IT Service Desk: Service Management1h 24m
IT Service Desk: Service Management
By: HDI and Fancy Mills-Knebel
Course
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IT Service Desk Careers and Certifications39m
IT Service Desk Careers and Certifications
By: Sarah Lean
Course
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Services, ITSM, the four Ps, and the service life cycle2m
Services, ITSM, the four Ps, and the service life cycle
From: Learning ITIL®
Video
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Windows 10 for IT Support: Advanced Troubleshooting1h 54m
Windows 10 for IT Support: Advanced Troubleshooting
By: Brien Posey
Course
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Using ChatGPT for help desk agent scripting3m
Using ChatGPT for help desk agent scripting
From: ChatGPT Tips for the Help Desk (2023)
Video
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Calming down angry and upset customers3m
Calming down angry and upset customers
From: Customer Service: Problem-Solving and Troubleshooting
Video
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Network card troubleshooting9m
Network card troubleshooting
From: CompTIA A+ Core 1 (220-1101) Cert Prep
Video
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Basic router configuration11m
Basic router configuration
From: CompTIA A+ Core 1 (220-1101) Cert Prep
Video
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Explore Windows Deployment Services4m
Explore Windows Deployment Services
From: Windows 11: Implementation
Video
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Troubleshooting applications6m
Troubleshooting applications
From: CompTIA A+ Core 2 (220-1102) Cert Prep
Video
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Troubleshooting at the GUI8m
Troubleshooting at the GUI
From: CompTIA A+ Core 2 (220-1102) Cert Prep
Video
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Being strong at problem-solving and troubleshooting1m
Being strong at problem-solving and troubleshooting
From: Customer Service: Problem-Solving and Troubleshooting
Video
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What is an operating system?9m
What is an operating system?
From: CompTIA A+ Core 2 (220-1102) Cert Prep
Video
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Ticketing systems inventory demonstration3m
Ticketing systems inventory demonstration
From: IT Help Desk for Beginners
Video
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Service desk, application, technology, and IT operations management1m
Service desk, application, technology, and IT operations management
From: Putting ITIL® Into Practice: Applying ITIL® 3 Foundation Concepts
Video
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IT Service Desk: Customer Service Fundamentals1h 51m
IT Service Desk: Customer Service Fundamentals
By: Fancy Mills-Knebel
Course
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Dealing with difficult customers4m
Dealing with difficult customers
From: CompTIA A+ Core 2 (220-1102) Cert Prep
Video
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IT service desk responsibilities2m
IT service desk responsibilities
From: IT Service Desk Careers and Certifications
Video
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Installing and troubleshooting a motherboard7m
Installing and troubleshooting a motherboard
From: CompTIA A+ Core 1 (220-1101) Cert Prep
Video
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Installing and troubleshooting RAM3m
Installing and troubleshooting RAM
From: CompTIA A+ Core 1 (220-1101) Cert Prep
Video
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Network card troubleshooting9m
Network card troubleshooting
From: CompTIA A+ Core 1 (220-1101) Cert Prep
Video
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Installing wireless and cloud printers8m
Installing wireless and cloud printers
From: CompTIA A+ Core 1 (220-1101) Cert Prep
Video
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Customer Service: Problem-Solving and Troubleshooting35m
Customer Service: Problem-Solving and Troubleshooting
By: Noah Fleming
Course