Introduction to Conversational AI
With Ian Barkin
Liked by 1,079 users
Duration: 31m
Skill level: Beginner
Released: 3/15/2023
Course details
The use of AI in consumer and enterprise environments is exploding—and conversational AI is leading the way. Conversational AI is part of the intelligent automation spectrum of technologies used to digitize and transform operations, customer support, sales, and interactions with enterprise technologies. In this course, instructor Ian Barkin puts it all into context, situating conversational AI with its historical predecessor technologies and introducing the new technology stack: natural language processing, automatic speech recognition, and natural language understanding.
Explore the different types and benefits of conversational AI tools, with real-world examples drawn from enterprise experiences to highlight the ways in which this powerful technology has been deployed. From modern conversational AI channels and platforms to using AI chatbots in practice, by the end of this course, you’ll be equipped with highly sought-after skills to create better AI strategies for your teams.
Skills you’ll gain
Earn a sharable certificate
Share what you’ve learned, and be a standout professional in your desired industry with a certificate showcasing your knowledge gained from the course.
LinkedIn Learning
Certificate of Completion
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Showcase on your LinkedIn profile under “Licenses and Certificate” section
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Download or print out as PDF to share with others
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Meet the instructor
Learner reviews
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Brige Benhaim
Brige Benhaim
Marketing chez ZIM Integrated Shipping Service since 2005 Worked at CMA -CGM Marseille 99-2005
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Harkness, Cynthia
Harkness, Cynthia
Finished my BA degree with a concentration in management. Graduated 7-19-22 Magna Cum Laude
Contents
What’s included
- Practice while you learn 2 exercise files
- Test your knowledge 4 quizzes
- Learn on the go Access on tablet and phone
- Stay up to date Continuing Education Units