Director Human Resources

Facility: Windy Hill Hospital

Job Summary:

The Director, Human Resources is a credible leader and an engaged partner with leadership teams of Wellstar Health System. In partnership with AVP/VP, responsible for developing and maintaining a high-quality, comprehensive human resources program that supports the institution's mission, values and strategic plan. This is a high visibility, hands-on leadership role with opportunity for significant organizational impact.

The role will act as a SME and own the roll up and consolidation and report out of data for pre-boarding, service center and Employee Relations COEs. Act as a point of contact for all BHR feedback with COEs.

Deliverables Include:

• Assisting AVP / VP with execution of both the Entity and System HR Strategic Plan
• Creating a more effective human resource organization
• Achieving HR Service Delivery & Operational Excellence
• Building Organizational Capability and Talent Bench Strength
• Workforce Planning & Management
• Driving an "Employer of Choice" initiative
• Guiding Leaders on the Trust Journey to ensure a culture of high engagement and Trust
  
  

As part of the HR leadership team, is accountable for oversight and implementation of successful programs locally in partnership with Centers of Expertise to meet local business priorities. Brings expertise in all HR functional areas such as analytics, employee relations, change management, performance management, talent management, engagement strategies, and process improvement strategies. Responsible for strategic and tactical balance, and achievement in driving HR service delivery and operational excellence.

Leads Human Resources function at operational level for areas of responsibility. Implements, educates and communicates HR Policies, Procedures and Programs. Contributes to the achievement of results through outstanding HR leadership, effective relationships and creative problem solving. Builds and sustains through example, a supportive, open and empowered culture that supports the assigned client groups' success and alignment to WellStar's strategic priorities.

Core Responsibilities And Essential Functions:

Strategic Planning and comprehensive leadership of key HR Functions

• Accountability for human capital, financial, programmatic, and quality performance, regulatory oversight, standardization related to human resources
• Sets prioritization of operations to achieve system objectives while assuring continuous quality improvement and outcome excellence for the Human Resource Function
• Monitors to insure variance analysis and resolution
• Identifies high risk areas for regulatory compliance; trains staff, monitors and ensures compliance
• Monitors HR performance outcomes via benchmark analysis and facilitates accountability via defined expectations and goals
• Develops departmental/Division strategic plans and works with leadership to facilitate goal achievement
  
  

Organization Development/Culture

• Identify and facilitate proactive problem resolution of Employee Relations “hot beds” and day-to-day issues
• Lead, create and sustain, through partnership with the operating unit’s leadership, a culture that supports WellStar’s Strategic Plan (i.e., its mission, values alignment, and organizational effectiveness) and by building and sustaining performance management rigor (i.e., assuring that the right people are hired, trained, developed, supported for career and performance growth)
• Integrate organization development and culture development to support the Employer of Choice strategy for WellStar Health System
• Create and reassure the effectiveness of a communications infrastructure within WellStar which would effectively achieve employee & management communication objectives
  
  

HR Consulting

• Lead and align the training and development of WellStar’s supervisors, managers, directors, and senior leadership
• Proactively analyze the root causes of issues (before they become major or spread). Build open and strong relationships with line management, performing on-going assessment plus organization diagnosis; and implement strategies, tactics appropriate to OD interventions to address and measure the effectiveness of HR work. Through careful analysis of trends, treat problem (not symptoms) and resolve issues before they negatively impact business operations (i.e., recruitment, staffing, retention, conflict resolution, labor cost escalation and productivity goals) and to improve and positively impact WellStar’s performance
• Strategically partner with other HR & System leaders, especially in the areas of Benefits, Compensation, HRIS, Learning, Quality, Cultural Competence, Compliance and Recruitment in developing, communicating, and “championing” programs designed to achieve system and operational objectives
• Promote integrated system focus (we/we = win/win), while balancing operating unit needs.
• Establish mechanism for ongoing and effective communication to leaders on key organizational or site-specific initiatives
  
  

Core HR Functions

• Regularly assess HR departmental operations’ effectiveness, including constantly surveying and improving customer satisfaction
• Ensures compliance with EEOC, OSHA, Immigration Laws, FLSA, TJC and other regulatory bodies
• In conjunction with above, monitor the effectiveness and impact of Human Resource policies. Provide supervision and counsel to HR Consultant staff for employee relations and policy interpretation issues
• Assume line management department responsibilities for WellStar and HR operations. (budget)
• Provide leadership and creativity and innovation for WellStar recognition programs and other employee functions, including measuring the effectiveness of such programs
• Participate in workforce development activities, i.e., long range recruitment and retention strategies.
  
  

Results Oriented Leadership

Sets challenging and productive goals for team.

Holds team accountable for actions while providing leadership and motivation.

Provides resources and support,

Uses checkpoints and data to track progress, setting up system and processes to measure results.

Collaboration and Partnership

Works collaboratively and as a team member with hospital leadership. Partners with Human Resources to achieve desired organizational culture, staffing and workforce metrics.

Fosters positive working relationships between staff and physicians across the Health System.

Fosters a culture that focuses on patient satisfaction, safety, customer service, staff participation, collaboration, motivation, and effective communication.

Required Minimum Experience:

Minimum 7 years strong human resource experience in all functional areas of Human Resource. (preferably in a healthcare setting) required

Required Minimum Skills:

Must have exceptional organizational, critical thinking, and interviewing skills.

Must be able to communicate effectively with all levels of personnel and maintain excellent customer service.

Must be familiar with employment law, recruiting, performance review programs, and progressive counseling.

Must be able to handle matters in discrete and confidential manner. Must be able to maintain quality documentation of all consulting procedures.

Required Minimum Skills

Must have exceptional organizational, critical thinking and presentation/public speaking skills.

Must be able to communicate effectively with all levels of the organization and maintain excellent customer service.

Must be familiar with employment law, recruiting, performance review programs, and progressive counseling.

Must be able to handle matters in discrete and confidential manner preserving a culture of trust and credibility.