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The URBN Communications Coordinator will support the execution of internal and external communications, as well as manage our ecosystem of communication tools, with the goal of keeping our community informed and inspired.
Role Responsibilities
Internal Communications:
Own weekly campus newsletter - work with cross-functional partners to populate content, write/review copy, edit for design, create draft for review by Communications Manager
In tandem w/ Community Engagement Coordinator, own the Monthly Campus Perks communication
Manage URBN Community inbox and URBN Community slack DMs - respond to questions in a timely manner and flag concerns to Manager
Maintain a pulse on Slack conversations and direct employees to proper channels in a timely manner. Reinforce all of the resources that are available to our employees
Work with Community Engagement Coordinator to create a communications plan to promote and encourage sign-ups for various campus and URBN Shared Services programs
Manage Typeform account and create surveys as needed for team and internal partners to gather feedback from our community
Own email sends for all internal communications, including Photoshop and Salesforce Marketing Cloud operations
Maintain URBN Community Site
Regularly audit and maintain intranet content to ensure it is current, relevant, and accurate
Own the intranet community calendar and make it a must-view page for all community happenings
Make ad hoc edits as requested (who to contact page, TA postings, department edits)
Propose new ideas to enhance intranet experience
Update policies and documents as requested/required
Cross-Functional Communication Updates
Work with brand partners on quarterly internal and external communication assets, e.g. earnings imagery, Employee Appreciation dates, etc.
Role Qualifications
Qualifications
Ability to adapt to changing priorities and manage multiple tasks simultaneously
Enthusiastic and proactive attitude – sense of urgency
Proficiency in Microsoft Office Suite. Knowledge of design tools such as Adobe Creative Suite is a plus!
Basic understanding of HTML and experience with email marketing systems
Proficiency with content management systems (CMS) and intranet platforms
Strong organizational and project management abilities.
Excellent writing, editing, and proofreading skills
The Perks
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits
EEO Statement
URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.
Seniority level
Entry level
Employment type
Full-time
Job function
Marketing, Public Relations, and Writing/Editing
Industries
Retail Apparel and Fashion
Referrals increase your chances of interviewing at URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly) by 2x