VP, Quality Assurance Manager

Job Details

Job Location

Headquarters - NEW YORK, NY

Position Type

Full Time

Job Category

Banking

Description

JOB SUMMARY:

The Role

CFSB is seeking an experienced and detail-oriented Quality Assurance Manager to lead our QA team and ensure the highest standards of quality for our products/services. The QA Manager will be responsible for developing and implementing quality assurance policies and procedures, overseeing testing processes across products and projects, driving continuous improvement and automation initiatives.

Responsibilities:

• Develop and implement QA strategies, policies, and procedures to ensure the quality and reliability of our products and project initiatives.
• Lead, mentor, and manage a team of QA engineers and analysts to achieve consistent quality standards through automation frameworks and best practices
• Collaborate with cross-functional teams, including development, product management, and customer support, to identify quality issues and develop solutions.
• Design and review test strategies, test plans, test cases, and test scripts to validate product functionality, performance, and security.
• Oversee and coordinate all aspects of the testing process, including manual and automated testing for both products, projects, and other areas of technology.
• Work with QA leads to analyze test results, identify defects, and work with development teams to prioritize and resolve issues.
• Monitor and report on key QA metrics, including defect rates, test coverage, and quality improvements.
• Ensure compliance with industry standards, regulations, and best practices in quality assurance.
• Drive continuous improvement initiatives by analyzing root causes of quality issues and implementing corrective and preventive actions.
• Manage and maintain QA tools, systems, and documentation.
  
  

Qualifications

Knowledge, Skills, and Abilities:

• 10+ years of QA engineering experience; including 5+ years leading a team.
• Excellent people manager who can be a hands-on player/coach, and manage of team of engineers & analysts
• Passionate and curious about technology with a willingness to experiment, evaluate and introduce other team members to new frameworks, technology and workflows, and are willing to work on a huge array of varying solutions
• Experience with agile planning, integration, test/validation, and configuration of custom software across multiple platforms
• Ability to communicate technical concepts to technical and non-technical audiences
• Experience working with Development/Product Engineers and customers is a plus
  
  

Education, Training, and Experience:

• BS in Computer Science or in any related field and Industry certifications in ______
• CFSB is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally protected classes.
  
  

Salary: $140,000-$165,000/annually

"Base salary range does not include performance-based bonus and/or other benefits, where applicable. Actual base salary offer will vary based on skills and experience."

About Community Federal Savings Bank (CFSB)

Community Federal Savings Bank (CFSB) is a federally chartered bank founded in 2001 and headquartered in New York City. CFSB has focused on providing superior service and added value to clients though a solid understanding of relationship banking. We offer a full range of services, including loans, bill payments, card services, internet banking, and merchant processing.

We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.