QA Manager

Salary Range $119,000 - $155,000*

Job Description

Who We Are:

Saks is a world-renowned luxury e-commerce destination. The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world.

On its website and app, Saks offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home décor and more. In addition to the shopping experience, customers come to Saks for inspiring editorial content, access to digital stylists, lifestyle experiences and other world-class services. The company is currently in the midst of a dramatic expansion, driven by significant enhancements to its platforms and offerings, with the goal of becoming the preeminent destination for luxury internationally.

Role Summary

As a QA Manager at Saks, you will be responsible for overseeing testing within a specific team and/or initiative while actively contributing as a hands-on expert. You will design and develop effective test plans and strategies, drive test execution and collaborate with cross-functional teams. You will be working in a fast-paced and dynamic development environment. You will provide guidance, mentor and train team members as well as manage consultants to ensure delivery of quality products.

As part of the ongoing evolution and improvement of our technology, we are incorporating cloud-native services (AWS and Azure) and Salesforce products into our system landscape. This allows rapid innovation in our ecommerce experiences by reducing dependence on legacy systems and enabling ambitious projects in personalization, marketplace offerings, loyalty programs, innovations in security, payment, and fulfillment, as well as general investment in technical excellence. We continue to experiment with and are open to fresh ideas about how to work and grow together.

Key Qualifications

• Minimum 4 years of cumulative software testing experience with web based and client-server applications
• Minimum 2 years of experience leading test initiatives
• Possess knowledge of different software development methodologies (ex: Agile, Waterfall) and QA best practices
• Must have strong analytical, problem-solving and troubleshooting abilities
• Proactive communicator regarding project progress with your peers and managers -- notifying them of an issue sooner rather than later
• Possess hands-on experience with test management and defect management tools
• Flexible with working off-business hours as needed
• Able to work on multiple projects concurrently, assessing and shifting priorities quickly
• Must be a great communicator with a strong eye for detail, and a passion for quality software
• Able to take on additional tasks and responsibilities in order to accomplish team, department, and company goals
  
  

Recommended Qualifications

• Test scripting experience and/or some programming experience
• Working knowledge of defect and test management tools
• Web services, cloud based and API testing experience
• Experience with API Automation and Automation expectation
• Knowledge of basic Unix commands
• Experience with relational and document-oriented databases, knowledge of Basic SQL
• Experience with Continuous Integration build/deploy technologies and tools (ex: Jenkins, GO)
• Interest in AI Testing approaches
• Background in business analysis
• Experience with E-Commerce and retail
  
  

Role Description

• Responsible for developing a comprehensive test plan, test strategy and test effort estimation.
• Develops and executes test cases and/or test scripts based on business requirements, functional and technical requirements, user stories and business use cases.
• Integrating test automation into overall testing strategy wherever required
• Defect tracking
• Coordinating with and mentoring other team members
• Providing test status reports to project team, stakeholders, and managers.
• Provide support for scheduled deployments/releases (which may require off-hour support).
• Work hand-in-hand with cross-functional and Offshore/Onshore teams to align testing goals and expectations.
  
  

Your Life And Career At Saks

• Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital and corporate.
• A culture that promotes a healthy, fulfilling work/life balance
• Benefits package for all eligible full-time employees (including medical, vision and dental).
• An amazing employee discount
  
  

Thank you for your interest in Saks. We look forward to reviewing your application.

Saks provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Saks welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.

Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

• The above expected salary range may have some variability based upon factors including, but not limited to, a candidate’s overall experience, qualifications, and geographic location. If you are interested in the role, we encourage you to apply and, if selected to move forward in the interview process, you will have a chance to speak with our recruitment team regarding your specific salary expectations.