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Prepares all alcoholic beverages for guests and venue servers. Actively takes orders, conducts full and complete food/beverage service, and monitors guests' bar/dining experience. Interacts with the bar guests, team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.
ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
Anticipate and accommodate the needs of the guests.
Provides professional and exceptional service.
Presents menus, answers questions, and makes suggestions for all food and beverage items.
Inform guests of all food and beverage specials, with prices.
Required to solicit any allergy or dietary restrictions from each guest.
Accurately enter all orders into the POS system and follow proper cash/payment card procedures.
Ensures the delivery of all food and beverage to the guests at the bar and lounge (where applicable).
Maintain general cleanliness of bar and bar area and the entire venue.
Makes sure all liquor displays and shelving are organized, and par levels are maintained.
Follow supervisor's instructions, communicate with and support co-workers, and be a team player.
Possesses in-depth knowledge of all food and beverage menus and the company.
Serves all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards.
Complies with Department of Health and company sanitation standards.
Accurately completes all end-of-shift financial procedures.
Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers, and chefs.
Properly sets up the bar stations, performs side-work and other opening/closing procedures as directed by management, including:
Ensures the bar and bar area is clean and free of debris
Sets bar with proper equipment, and settings as required
Wipes down bar-top, bar stools, lounge tables, and chairs
Stocks bar stations with prescribed supplies
Performs opening and closing side-work as prescribed
Properly follow all beverage requisition procedures
Reports all breakage, and damage of equipment or furniture immediately to management.
Attends and participates in daily pre-service meetings.
Attends and participates in any training sessions or departmental meetings.
Learn by listening, observing other team members, and sharing knowledge while leading by example.
Portrays a positive and professional attitude.
Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.
Works as part of a team and provides help and support to all fellow team members.
Assist and/ or complete additional tasks as assigned
Training Requirements
Tao Group Hospitality in-venue bartender training
Education/Working Knowledge
1-2 years of professional beverage experience.
Previous bartending experience.
Experience in a high-volume restaurant/nightclub/lounge.
Skills / Physical Demands / Work Environment / Schedule
The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions
Ability to write and verbally communicate
Must have good positive energy throughout the day
Must be able to print legibly for team members, management, and guests to read
Must be able to kneel, bend, and stand for extended periods of time
Must be able to move quickly
Must be able to push and lift up to 50 lbs.
Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
Exposure to cleaning materials
May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
Maintain a professional, neat, and well-groomed appearance adhering to Company standards
Ability to maintain confidentiality
Ability to handle a fast-paced, busy, and somewhat stressful environment
Exposure to hot kitchen elements or cleaning materials.
Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Restaurants
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