Association Coordinator

• Team Member Title: Association Coordinator
• Team: Associations
• Location: Columbus, OH
• Team Member Description: Full Time

Who We Are:

Collective House Realty (“CHR”) is a Columbus-based opportunistic real estate company specializing in condominium and homeowners association management and real estate sales throughout Central Ohio. As an affiliate of Lifestyle Communities (“LC”), you’ll join a dynamic team committed to providing a personalized experience showcasing our vision grounded by our purpose to Build a Connection™.

The Team You Will Join:

At the heart of Collective House is the vision to create community and build meaningful connections. We believe that when you’re home, you should feel safe and comfortable and enjoy the luxury of living made easy. We are unwavering in our commitment to push past the status quo and deliver an experience that goes beyond home and is bound by community.

Our difference lies in our integration with Lifestyle Communities, a leading real estate company with over 25 years of experience managing over 15,000 units across diverse markets. This affiliation ensures that our sales and associations team maintains cutting-edge practices with exposure to industry trends and innovations.

The Difference You Will Make:

The Association Management team at CHR is looking for a talented individual to elevate our resident and community experience in a values-based manner that is reflective of our purpose. In this role, you’ll be responsible for the day-to-day communication and administration of our portfolio of condominium associations.

Who You Are:

• Main point of phone and email contact for homeowner support;
• Drafting of communications as needed;
• Send new homeowner welcome email and portal link;
• Maintain access control credentials;
• Annual Meeting and Board Meeting materials preparation;
• Attend semi annual site walks and annual meetings;
• Complete compliance walks every two (2) weeks and issue violation notices in conjunctions with the Assistant Manager;
• Send association statements and late notices;
• Process and administer Zendesk support;
• Process HomeWiseDocs orders and administer HomeWiseDocs documents;
• Regularly distribute Meeting Minutes and financial reports to homeowners;
• Plan and execute community events within provided budget;
• Assign work orders to maintenance staff and contractors;
• Manage mail, scan invoices, and other administrative tasks as needed;
• Lead administrative audits as deemed necessary by Association Managers;
• Project work as deemed necessary by Assistant Manager and Manager.

What You'll Bring:

• High School Diploma with 1 - 2 years office / administrative experience.
• Strong understanding of the Collective House association portfolio.
• Strong attention to detail and accuracy.
• Excellent customer service skills.
• Knowledge or the ability to acquire knowledge of applicable software programs such as AppFolio and Zendesk.
• Ability to multitask and meet deadlines.
• Proficiency in Word and Adobe applications.

How We’ll Take Care of You:

At LC, we pride ourselves on taking care of our team members. We offer a comprehensive benefits package with a variety of options to meet your unique needs.

Here are just some of the benefits we offer for being part of our team:

• Full Suite of Health Benefits
• Retirement Plan with Company Match
• Competitive PTO policy
• Generous parental and family leave
• Strong Company Culture
• Career Growth Opportunities
• Community Engagement and Volunteerism

Lifestyle Communities (LC) is an Equal Opportunity Employer. For more information, send a message to our HR team at www.lifestylecommunities.com/careers.