Quality Assurance Floor Manager - Housekeeping - Bellagio

Do you have experience conducting quality room inspections in Housekeeping? Are you comfortable in running a floor while maintaining the rooms up to standards? Bellagio is looking for their next Quality Assurance Floor Manager to join the Housekeeping Team! Apply now and become one of the stars behind The SHOW. At MGM Resorts International we have one exciting mission: To entertain the human race.

The Job

It is the primary responsibility of the Quality Assurance Floor Manager in Housekeeping is to oversee and ensure the smooth operation of assigned housekeeping areas. All duties are to be performed in accordance with departmental policies, practices, and procedures.

The Day-to-day

• Perform daily written guest room inspections in accordance with department standards
• Ensure cleanliness of rooms, hallways, lockers, and lobbies that all work is done properly
• Supervise, train, direct, and assist all employees assigned to the area
• Oversee and ensure the smooth operation of assigned area
• Distribute workload fairly and evenly to those assigned to the station
• Conduct daily briefing and schedule meetings with Guest Room Attendants and House Persons
• Perform frequent and consistent visual inspections of guest rooms and assigned public areas
• Monitor Guest Room Attendants and House Persons work productivity and communicate any area below departmental standards to the assigned Executive Assistant Housekeeper
• Counsel and discipline employees that violate department policies, practices, or procedures; provide regular feedback to Guest Room Attendants and House Persons on specific job responsibilities and guest service
  
  

The Right Candidate Will Have

• 2+ Years of Prior Relevant Experience in Housekeeping as a Supervisor/Manager conducting daily inspections.
• High School Diploma, GED or equivalent.
• Work varied shifts, to include weekends and holidays.
  
  

What Will Make You Stand Out

• Bilingual
• Organizational skills to function effectively under time constraints, within established deadlines and attention to detail.
  
  

The Perks & Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Healthcare, financial, and time off benefits including 401K matching
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
  
  

Are you ready to JOIN THE SHOW? Apply today!