Director, Real Estate Operations, NA

About Vantage Data Centers

Vantage is committed to being a workplace of inclusion, equity, respect and acceptance. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience.

Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

Operations Department

Vantage Operations is responsible for the overall health and well-being of all mechanical and electrical systems, building maintenance, customer service and performance of all data modules across all our properties. We build and maintain strong customer relationships through transparency of performance related metrics which prove our performance and inform our maintenance approaches.

As a part of the Vantage Operations team, the Customer Experience & Lease Compliance department is responsible for managing all aspects of the customer relationships from the inception of the lease by ensuring that data modules are delivered, monitored and maintained per contracts; supporting customer requests and audits to prove compliance; providing customers with visibility to performance and maintenance of their data modules on our Portal; tracking and reporting on customer service levels (SLAs); producing monthly customer electricity bills based on consumption; and generating regulate reports, analytical insights and forecasting for Operations and the Executive Leadership team. The Customer Experience and Lease Compliance department works closely with all Vantage departments to ensure customer success throughout construction and delivery.

Position Overview

This role can be based in any of our US locations: Denver, CO; Phoenix, AZ; Santa Clara, CA; or Ashburn, VA.

Vantage is seeking an experienced and strategic Director of Real Estate Operations to oversee and manage the company’s real estate portfolio, including data center properties and lease management. The Director of Real Estate Operations will be responsible for ensuring the efficient operation, maintenance, and optimization of all real estate assets while managing lease agreements and tenant relationships. This role requires a deep understanding of real estate management, property operations, and the ability to lead cross-functional teams to drive operational excellence. The ideal candidate will have a proven track record in managing large-scale real estate portfolios, particularly within the data center or mission-critical environments.

Essential Job Functions

Real Estate Portfolio Management:

• Oversee the management and operation of the company’s real estate portfolio.
• Ensure all properties are maintained to the highest standards, optimizing their performance, and ensuring compliance with regulatory and company requirements.
  
  

Lease Management:

• Manage all aspects of lease administration, including negotiating lease terms, managing renewals, and ensuring compliance with lease agreements.
• Maintain accurate records of lease agreements and ensure that critical dates and obligations are tracked and met.
• Work closely with legal and finance teams to resolve any lease-related issues and manage lease documentation.
  
  

Operational Efficiency and Optimization:

• Develop and implement strategies to enhance the operational efficiency of the real estate portfolio, including cost management, energy efficiency, and space utilization.
• Drive continuous improvement initiatives to optimize the performance of real estate assets and maximize return on investment.
  
  

Team Leadership and Development:

• Lead and manage a team of real estate professionals, including property managers, facility managers, and other support staff.
• Provide mentorship and development opportunities to team members, fostering a culture of excellence and continuous learning.
  
  

Budgeting and Financial Management:

• Develop and manage budgets for real estate operations, ensuring effective cost control and financial performance.
• Oversee financial reporting, including operating expenses, capital expenditures, and ROI analysis, and present findings to senior management.
  
  

Compliance and Risk Management:

• Ensure all real estate operations comply with applicable laws, regulations, and company policies, including safety, environmental, and security standards.
• Identify and mitigate risks associated with real estate operations, including property maintenance, tenant management, and regulatory compliance.
  
  

Strategic Planning and Expansion:

• Contribute to the development and execution of the company’s real estate strategy, including site selection, acquisitions, and dispositions.
• Collaborate with internal stakeholders, including finance, legal, and construction teams, to support the company’s growth objectives.
  
  

Additional Duties:

• Handle additional duties as assigned by Management.
  
  

Job Requirements

Education:

• Bachelor’s degree in Real Estate, Business Administration, Property Management, or a related field is required.
• Advanced degree or relevant certifications (e.g., CPM, RPA, CCIM) are highly preferred.
  
  

Experience:

• Minimum of 10 years of experience in real estate operations or property management, with at least 5 years in a leadership role.
• Proven experience in managing large-scale real estate portfolios, particularly in data centers, commercial properties, or mission-critical environments.
• Extensive experience in lease management, including negotiating and managing complex lease agreements.
  
  

Skills:

• Strong understanding of real estate operations, property management, and lease administration principles.
• Excellent financial management skills, including budgeting, forecasting, and ROI analysis.
• Strong leadership and team management skills, with the ability to mentor and develop a high-performing team.
• Excellent communication, negotiation, and interpersonal skills.
• Strategic thinker with the ability to translate business objectives into actionable real estate strategies.
• Detail-oriented with strong organizational and problem-solving skills.
• Ability to manage multiple priorities and work effectively under pressure.
• High level of integrity, professionalism, and ethical judgment.
• Travel required is expected to be up to 5% but may increase over time as the business evolves.
  
  

Physical Demands And Special Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move up to 25 pounds.

Additional Details

• Salary Range: $150,000-170,00 Base + Bonus (this range is based on Colorado market data and may vary in other locations)
• This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.
• Compensation for the role will depend on a number of factors, including your qualifications, skills, competencies, and experience and may fall outside of the range shown.
  
  

We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other’s strengths and respecting each other’s weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.

Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.

Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.

Vantage Data Centers is an Equal Opportunity Employer

Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.