REMOTE - Manager, Communications & Content Governance - R7789

Job Summary

The Manager, Communications & Content Governance is responsible for helping to define, establish, and lead a center of excellence approach to developing and managing core CareSource messaging, narratives and content.

Essential Functions

• Develop a content management strategy and process that adheres to best practices, policies, procedures, and compliance with state and federal requirements as applicable to communications
• Lead the development of scalable communications and content that can be distributed across a variety of channels, including traditional and social media, to engage members, partners, policy makers, community organizations, and other key stakeholders
• Manage a wide variety of communications content, including key messaging documents, thought leadership, health communications, FAQs, video and multimedia content, high-impact external communication materials, and internal resources such as leadership briefings and campaign reports
• Work with business and marketing teams, as well as outside agencies, to support marketing and/or communications campaigns
• Coordinate with internal teams to leverage content and campaigns across internal platforms, including the company intranet, employee newsletters, and other relevant channels
• Collaborate cross-functionally to manage programs, evaluate effectiveness, and communicate campaign results
• Implement high-impact external communication materials that raise the visibility of CareSource’s core areas of focus through various media, leading to clear business outcomes.
• Support media relations activity, including managing media inquiries and developing media briefings to support senior leadership
• Perform any other job-related instructions as requested
  
  

Education And Experience

• Bachelor’s degree in Communications, Journalism, Advertising/Public Relations, or a related field required
• A minimum of five (5) years of communications experience in corporate, product, or executive communications is required
• A minimum of three (3) years of management/supervisory experience is required
• Previous health care communications experience preferred
  
  

Competencies, Knowledge And Skills

• Ability to develop and implement comprehensive content management strategies
• Ability to manage multiple projects and deadlines, working at all levels and across geographies
• Excellent attention to detail to deliver compliant, error-free content
• Excellent writing, editing, communication, and presentation skills
• Demonstrated ability to create high-impact strategic external communications
• Well-versed in multi-media communications platforms
• Collaborative partner with keen ability to effectively listen, distill information, think creatively, and deliver communications that drive results
• Superior written and verbal communication skills, with the ability to craft compelling messages and narratives
• Expertise in creating and managing a variety of communications content, including multimedia and high-impact external materials
• Strong ability to collaborate with internal and external partners, including business and marketing teams, agencies, and consultants
• Excellent organizational and project management skills to oversee multiple initiatives and ensure timely execution
• Knowledge of state and federal communications requirements to ensure content meets all legal standards
  
  

Licensure And Certification

• None
  
  

Working Conditions

• General office environment; may be required to sit or stand for extended periods of time
• Occasional travel may be required to meet with partners and attend events
  
  

Compensation Range

$79,800.00 - $127,600.00 CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.

Compensation Type

Salary

Competencies

• Create an Inclusive Environment - Cultivate Partnerships - Develop Self and Others - Drive Execution - Influence Others - Pursue Personal Excellence - Understand the Business
  
  

This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer, including disability and veteran status. We are committed to a diverse and inclusive work environment.