Sr Director, Product - MENU - Remote

Join Our Team and Help Shape the Future of Restaurant Technology!

We are passionate about connecting people to the restaurants, meals, and moments they love. Our mission is to deliver cutting-edge solutions that make this possible, and we take that responsibility very seriously. As a leading provider of technology to top restaurant brands worldwide, we are looking for rebels, instigators, idealists, and builders to join our ever-growing team!

Over 40 years ago, we invented the first standalone point of sale terminal. Today, we operate like a dynamic start-up at the forefront of restaurant technology, with solutions that include customer loyalty, engagement, restaurant management, payment services, drive-thru, and full POS integrations. Our innovations serve tens of millions of guests daily in over 120 countries.

Our Vision

We aim to become the number one restaurant technology company globally, and we're off to a great start. Our success is driven by our ability to attract and retain great people who are up for the challenge of transforming the industry. If this sounds like you, we should meet!

Role Overview

As the Sr. Director of Product, you will shape and execute our product vision, strategy, and roadmap for MENU. You will lead a talented team of product managers and designers to deliver world-class SaaS products that exceed customer expectations, drive revenue growth, and solidify our position as an industry leader. Collaborating closely with engineering, sales, marketing, and customer success teams, you will ensure successful product launches, effective go-to-market strategies, and continuous product enhancements.

Compensation

The base salary range for this position is $175,000 to $220,000 USD per year, commensurate with work location, experience, skills, certifications, education, and prior accomplishments. Additional compensation, including bonuses, commissions, and/or equity, may be available.

Responsibilities

Develop and execute a comprehensive product strategy that aligns with our vision, market opportunities, and customer needs.

Lead the end-to-end product lifecycle, from ideation to launch, ensuring timely and successful delivery of high-quality SaaS products.

Conduct market research, competitive analysis, and customer insights to identify new product opportunities and market trends.

Define and prioritize product requirements, features, and enhancements based on customer feedback, market demands, and business goals.

Build and nurture a high-performing product organization, providing guidance, mentorship, and professional development opportunities.

Collaborate closely with engineering teams to ensure seamless execution, efficient development processes, and timely product releases.

Partner with sales and marketing teams to develop effective go-to-market strategies, pricing models, and competitive positioning.

Drive customer-centric design thinking, incorporating user research and feedback into the product development process.

Monitor and analyze key product metrics, usage data, and market trends to make data-driven decisions and drive continuous product improvements.

Own and manage the product P&L, ensuring effective allocation of resources to meet financial targets and business objectives.

Identify opportunities to increase SaaS fees and overall revenue from the mobile platform.

Develop and implement strategies to convert one-time app updates into a recurring revenue model.

What We're Looking For

10+ years of experience in product management, focusing on SaaS/Ecommerce products, ideally serving enterprise customers.

10+ years of executive software product leadership experience, preferably in SaaS/Ecommerce B2B.

Experience in the restaurant technology industry, payments/retail/ecommerce industry, or hospitality and beverage sectors.

An entrepreneurial mindset with a bias for action and the ability to navigate ambiguity and rapidly evolving environments.

Proven track record of success in leading and delivering innovative software products to market.

Strong strategic thinking and ability to translate market insights into actionable product strategies.

Exceptional leadership skills with experience in managing and developing high-performing product teams.

Deep, practical understanding of agile methodologies and product management best practices.

Excellent analytical and problem-solving abilities, with a data-driven approach to decision-making.

Strong business acumen, including experience in defining go-to-market strategies, managing P&L, pricing models, and revenue optimization.

Outstanding communication and collaboration skills, with the ability to influence and align cross-functional teams.

Bachelor's/Master's degree in a relevant field.

Join us in our mission to transform the restaurant technology industry through groundbreaking SaaS solutions. Apply now to take on this exciting leadership role as our Sr. Director of Product and make a significant impact on our company's success and the success of our customers.

We are proud to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview, or to otherwise participate in the hiring process, please contact us via our email address. For more information about your EEO rights as an applicant, please visit the US Department of Labor's website.

Employment Type: Full-Time