Office Administrator

Now hiring an Office Administrator!!

We are a successful residential service company that proudly serves Monroe & Orleans Counties. Ever since we opened our doors in 2014, our goal was to provide our clientele with professional and quality work.Come join a team that is focused on offering top-quality, most reliable and best-staffed services.

We are looking for an exceptional Office Administrator to answer phones, book appointments, maintain communications with technicians while dispatching.

What canWEdo forYOU?

• Provide Stability
• Show you an appreciation of you and for your work
• Take pride in knowing you work for a company that treats customers right
• Fun contests to win prizes (grills, Yeti coolers, etc.)
• Earn unlimited PTO
• Consistent and reliable full-time year-round work.
• Bonus opportunities
• The opportunity to join a team-orientated and team-focused company
• Growth potential

Benefits:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Excellent Earnings Potential
• Ongoing Training
• Positive Support
• PTO
• Bonus Potential

Pay Ranges from $18 - $22/hour!

Responsibilities of the Office Administrator:

• Ability to assume responsibility, interface, and communicate effectively with others
• Maintains accurate and thorough documents of follow-ups with technicians
• Coordinateoffice activities and operations to secure efficiency and compliance to company policies
• Booking appointments from incoming customer requests as well as outbound calls to follow up
• Maintain communication with technicians and assist in dispatching to the appropriate places
• Manage phone calls and correspondence (e-mail, letters, packages etc.)
• Support budgeting and bookkeeping procedures
• Create and update records and databases with personnel, financial and other data
• Assist the Service Manager with day-to-day operations
• Assist colleagues whenever necessary

Requirements of a successful Office Administrator should have:

• In-Office experience in Home Services preferred
• Bookkeeping/Accounting experience preferred
• Proficient computer knowledge competent; good typist and proficient with phone systems
• Service Titan experience preferred
• Ability to show empathy and be a people person
• Be reliable
• Strong verbal and written communication skills needed for problem resolution
• Ability to handle challenging situations with ease and empathy
• Excellent ability to multitask

All qualified candidates will receive consideration for employment without regard to, and will not be discriminated against based on, race, gender, veteran status, disability, or other protected category. We are an equal-opportunity employer. Pre-employment background check is required to be considered for this position.