Carrier Operations Analyst

About Rivian

Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.

As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.

Role Summary

The Carrier Operations Analyst is responsible for the daily management of carriers, rail heads and Rivian Service Centers. You will interact with both downstream and upstream partners daily to ensure their needs are met. Good interpersonal skills and the ability to prioritize tasks are necessary. The opening is located in Normal, IL or Plymouth, MI and reports directly to the Manager of Carrier Operations. The ideal candidate is tenacious in execution and follow-up with a customer service mindset. Perseverance will be needed to overcome operational challenges and to set a course for cost optimization. A collaborative spirit is essential to partner with stakeholders and teammates.

Responsibilities

• Drive carrier performance to ensure timely delivery and quality of finished vehicles using modes of truck, rail, and ocean. Tender loads to contracted and spot market carriers.
• Input shipment data into TMS.
• Ensure data integrity is maintained – YMS (yard management system) and TMS (Oracle transportation Management) are in unison. Daily auditing of reports and workbenches.
• Coordinate capacity planning activities with carriers, railheads, and service centers.
• Communicate carrier KPI results weekly & monthly and implement corrective actions as needed. Maintain a monthly cadence with assigned carriers.
• Leverage data to identify exceptions or waste trends and work across teams to develop and measure corrective actions. Utilize root cause analysis to fix issues.
• Identify, develop, document, and roll out logistics processes as needed.
• Ensure safety procedures are established, communicated, and enforced.
• Liaise with Purchasing and IT to onboard new carriers.
• Manage Damage and Claims functions with assigned carriers.
• Act as back up and support for other roles within the Outbound Logistics team. This includes supporting Yard and Rail Operations.
• Act as a representative of Rivian to Industry Groups, for example, ALEC, the Automotive Logistics Executive Council.
  
  

Qualifications

• Bachelor’s degree in logistics, supply chain, or related field or equivalent experience required
• At least 1 year of experience in logistics, transportation, supply chain or related.
• Hands-on experience working with a Transportation Management System (TMS), and/or a Yard Management System (YMS).
• Process oriented - uses a methodical approach to problem solving.
• Excellent written and verbal communication skills
• Advanced user in MS Excel – ability to create pivot table and charts, use of short cuts, and VLOOKUP.
• Finished vehicle logistics experience a plus.
• Experience with railroad shipping a plus.
• Ability to travel up to 15% of the time.
  
  

Equal Opportunity

Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com .

Candidate Data Privacy

Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.

Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services.

Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.

Please note that we are currently not accepting applications from third party application services.