Key Account Manager - Mid Market - Remote | WFH

Overview

Are you ready to join a dynamic team driving one of the fastest-growing segments in our company? We're not just any sales team; we're passionate problem solvers and strategic consultants dedicated to our customers' success. Our mission is to empower our clients by simplifying their financial processes and helping them make confident decisions.

We don't just sell products—we offer tailored solutions backed by collaborative, cross-functional teams. Our goal is to enhance our customers' lives by putting more money in their pockets and eliminating tedious tasks so they can focus on what matters most to them.

As a part of our Sales organization, you'll have the opportunity to evolve, grow, and unlock your full potential. Here, success is a team effort, and every day presents a chance to contribute to our collective achievements.

About The Role

We are looking for a Strategic Account Manager to join our Mid-Market Managed Account Sales Team. In this role, you'll be at the forefront of driving new growth and safeguarding revenue for a portfolio of assigned customers within the QuickBooks Digital Ecosystem.

Your primary responsibilities will include engaging with customers to understand their business needs across multiple locations, showcasing our core capabilities, and recommending the best solutions to meet their goals. Collaboration with our support partners and utilizing available resources will be key to achieving your objectives and satisfying customer needs.

This is a critical role in our mission to transform the Small Business Mid-Market. The position is remote, with up to 30% travel required.

What You'll Bring

Experience: 5+ years in software or technology sales and corporate account management.

Territory Management: Proven track record managing accounts across multiple states and industries.

SaaS Experience: Familiarity with SaaS solutions for multi-location businesses with annual revenues of $25M+.

Sales Skills: Expertise in selling SaaS platforms, with a background in negotiating rates and terms.

Business Acumen: High emotional and intellectual intelligence, with the ability to innovate and iterate.

Additional Skills: Experience with accounting, ERP, or financial management software is a plus, but not required.

Pipeline Management: Demonstrated ability to manage a large pipeline using Salesforce and support multiple partners through the sales process.

Sales Methodologies: Experience with methodologies such as Challenger, SPIN, Solution, or Sandler.

Client Management: Understanding of the client management lifecycle and ability to work well within a team of stakeholders, including Sales Engineers, Solution Specialists, Customer Success teams, and Sales Operations.

Education: Bachelor's degree or MBA preferred.

How You Will Lead

Champion Values: Role model our values and promote an inclusive environment.

Proactive Engagement: Make proactive recommendations to drive improvements for existing customers.

Value Articulation: Clearly communicate the value of the QuickBooks Online Ecosystem and understand our strategies relative to competitors.

Presentation Skills: Deliver compelling ROI presentations to C-Level Executives.

Sales Management: Grow and manage a sales funnel to meet quarterly targets.

Stakeholder Utilization: Use key stakeholders to influence the buying process and navigate complex sales.

Cross-Functional Collaboration: Leverage all resources to support business relationship growth and efficient deal closure.

Metrics of Success: Focus on achieving quota attainment, close rates, pipeline velocity, and retention improvements.

Employment Type: Full-Time