Manager, Training Strategy Lead

Manager, Training Strategy Lead

Location:  

Virginia, Remote 

Type:  

Regular, Full-time 

This is a hybrid position with 80% of work conducted remotely. The role requires up to 20% travel if applicable to the project. Further details are provided below. 

Job Summary 

As Manager, you’ll provide strategic advice and solutions to optimize business performance and achieve organizational goals. Managers lead project teams, conduct in-depth analyses, and guide a team to develop actionable recommendations to address complex business challenges. The role requires strong client relationship management skills, ensuring alignment with client objectives and delivering measurable results. Additionally, the Manager mentors' junior staff, fostering professional growth and maintaining high standards of consulting excellence. 

About Us 

Hey there, we’re Totem! We’re a small, boutique management consulting firm based in DC. We value things like authenticity, curiosity, and a good sense of humor. We work hard to create a diverse and engaging workplace, self-driven by employee ideas and energy. Our people span the U.S. and primarily work remotely with a mix of government, commercial, and nonprofit clients. As consultants, we consider ourselves professional problem solvers. While we primarily focus on the human capital, change management, and organizational development space, we also offer complementary services like process improvement, strategic communications, and project management. In fact, we’re an award-winning organizational development firm (HR Magazine, Enterprise World Magazine), a 2024 Moxie Award finalist, recognized for boldness in business, and we’re proud to be rank in this year’s Inc. 5000 list of the fastest-growing companies in America. But the medal we’re most proud of is being named a Washington Business Journal “Best Place to Work Award” in 2024.  

Our people are our greatest asset, and we’re proud to offer a blend of benefits, balance, and learning opportunities to foster our people in both their consulting careers and personal lives. Join us and help build the place where you’re proud to work.  

Founded in 2018, Totem is a Small Business Administration (SBA), 8(a) certified, Native American-owned consultancy.  

Essential Functions  

• Managing client relationships to achieve project outcomes and delivering services on time and within budget 
• Leading solution design using best practices, proven methodologies, and industry frameworks for change management, human capital, and organizational development projects 
• Managing multiple concurrent tasks, project financials, risks, and project reporting; elevating risks proactively to Directors  
• Developing communication and change management strategies 
• Leading business development and proposal writing efforts 
• Guiding and directing multiple work products created by junior team members for accuracy, visual polish, and completeness, aligned to client needs and expectations  
• Providing career coaching tied to performance and goals for 1-3 staff members 
• Balancing of strong project management skills and developing people to achieve project outcomes 

Required Skills and Abilities  

• Ability to effectively manage teams of 2-5 individuals to deliver work on time, within budget, and with high quality standards 
• Leads team to prioritize work and meet deadlines to ensure project outcomes and deliverables are aligned to client expectations 
• Develops teammates and junior staff through real-time coaching and written feedback, holds people accountable to expectations and quality delivery 
• Guides the direction of the team in solution development using best practices and past project lessons learned 
• Demonstrates a depth of knowledge in a service offering, client, industry, or functional area—bridging our core solutions to areas of specialty and expertise 
• Develops quality control standards and ensures team is operating at the level of quality and efficiency needed 
• Builds morale across team and maintains high engagement  
• Adjusts to evolving project needs while maintaining a calm, professional approach grounded in flexibility and humility 
• Uses Microsoft Office 365 tools with high fluency 

Experience and Credentials  

Required: 

• Bachelor’s degree and 8-10 years of professional experience in one of the following functional areas: Organizational Development, Change Management, Employee and Stakeholder Engagement, Strategic Communications, Organizational Psychology, Process Improvement, Diversity, Equity, Inclusion, and Accessibility (DEIA), Learning & Development, Human Capital, and/or Project Management/Analytics  
• In lieu of degree, 8-12 years of transferrable work experience will be considered. 
• Proven track record of managing client relationships and projects, including workplans, schedules, status reports, risk management, budgets, and contracts  
• Ability to obtain Public Trust Security Clearance 

Preferred: 

• Eight (8) + years of training experience supporting large IT system implementation (health care implementation desired) and OCM engagements; or 
• Associate degree plus ten (10) years of experience in organizational development, organizational behavior, instructional design experience supporting large IT system implementations and OCM engagements 
• Training Strategy Experience 
• Management and Administration of Learning Management Systems (LMS) 
• Experience developing Blended Learning 
• Design of Curriculum Validation and Quality Assurance Processes 

Benefits 

At Totem, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about all Totem offers. 

Travel Expectations   

Occasional travel may be required for client workshops or onsite presence, but this is not a traditional on-the-road consulting role. Travel is more an exception than the norm. Totem defines local travel as travel that is within 50 miles from the client's location. As needed and directed by the client, staff may be required to travel locally to the client's location. Local travel will not be reimbursed by Totem. Travel performed for personal convenience or daily travel to and from work at the designated work site will not be reimbursed. 

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.  

Please note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.