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Provide exceptional customer service by answering the agency’s main phone line and transferring calls to the appropriate staff using the agency’s contact listing.
Check the admin email inbox for voicemail messages and forward them to the relevant staff.
Guests, Visitors, And Security
Greet guests and visitors warmly, assist them, and direct them to the appropriate staff or department.
Monitor lobby cameras for foot traffic and identify any suspicious visitors.
Maintaining Contact Listings And Deliveries
Keep an updated contact listing for the agency and important numbers.
Notify relevant contacts of any FedEx or UPS deliveries received at the front desk.
Facilities And Operations Support
Manage three copy rooms by stocking them with paper and office supplies and ensuring the copy machines are functional.
Scan old paper files into an online electronic software system for easy access and organization.
Validate garage parking tickets when required through an online electronic software system.
Submit maintenance requests through an online portal for any maintenance needs in our IDHS area.
Conference Room Management
Maintain and update reservations for IDHS conference rooms using the Outlook Calendar system.
Potential Additional Duties
Support administrative and agency staff with event coordination.
Learn and manage the State of Indiana’s conference center room reservation system and work on special requests with IDOA.
Handle office supply orders from Office Depot and breakroom supplies from Fastenal using Excel spreadsheets for procurement purposes.
Employment Type: Temporary
Seniority level
Entry level
Employment type
Temporary
Job function
Administrative
Industries
Business Consulting and Services
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