DHL Supply Chain

Packaging General Manager III

DHL Supply Chain McDonough, GA

As a Packaging General Manager at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of multiple Packaging operations. Your responsibilities go beyond daily management –; you will be instrumental in developing and implementing strategic processes to optimize Packaging operations for at least two major DHL accounts. Your leadership will be vital in guiding our team, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position offers a unique opportunity to make a significant impact within DHL Supply Chain and contribute to our renowned reputation as the global leader in contract logistics.

With over 500 facilities and more than 50,000 dedicated associates, DHL Supply Chain North America attributes its success to the hard work and dedication of our team, operating in over 150 million square feet of operational space.

Packaging General Manager

DHL Supply Chain Contract Packaging provides an in DC packaging solution including primary and secondary packaging, POP, display, pallet display etc. We are seeking Operational Leaders with an eye for continuous improvement, secondary packaging and postponement production. This Packaging General Manager will maximize the weekly, monthly, and annual performance of the site by providing leadership while focusing on customer requirements, operational performance, positive workforce motivation, individual development and succession planning.


  • Accountable for site’s P&L, prepares forecasts, and monitors finances. Prepares operating budget annually
  • Drives profitability through labor productivity and line efficiencies. Directs all financial operations
  • Manage production scheduling to meet customer demands and equipment capacities
  • Development, Implementation, and management of Good Manufacturing Practices (GMP), staffing plans, peak season training, and leadership standard work as part of an operating management system
  • Manage system of daily labor tracking plan vs actual for actual production runs
  • Provide leadership and direction for production plan to align with equipment and overall resource planning
  • Establish labor plan, determines fixed labor head count. Very involved in short term labor needs with primarily an agency labor workforce during seasonal peaks. (Collaborates with Centralized Packaging team as needed)
  • Development of packaging team, succession planning, and hiring
  • Manages site level packaging projects, which include procurement of packing equipment, packaging supplies, line layout designs and creating ROI for customer driven projects. (Collaborate with Centralized Packaging team as needed)
  • Leads metric and KPI meeting regarding site results with customer. Conduct and initiate regular Management Review Process (MRP) meetings as per regional guidelines
  • Determines pricing renewals/updates for RFQ annually. Attends annual pricing renewal meeting with customer. (Collaborate with Centralized Packaging team as needed)
  • Involved in customer driven continuous improvement projects such as Safety 5WHY, 5S, 6 sigma, Kaizen, and lean manufacturing practices
  • Identify, purpose, and implement capital projects to improve efficiencies, reduce cost, and/or improve safety (collaborate with Centralized Packaging team as needed)


Required Education And Experience


  • Bachelor’s degree in Business, Package Engineering, Industrial Engineering, or related field, preferred
  • 2- 3 + years’ experience in Primary Packaging, Secondary Packaging, Custom Packaging, Manufacturing, operations, or related field, required
  • 5-7 years’ experience in supervisory / management role, preferred


Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.

Our Organization is an equal opportunity employer.

As this position will manage at least two major yet distinct DHL customers, the following traits are desirable:


  • Willingness and ability to support DHL Supply Chain overall strategy for Automation and Digitalization.
  • Proven ability to manage deployment of complex and multi-faceted automation projects including relationships with engineers, vendors, integrators, DHL Packaging Solutions, and Account Teams.
  • Experience in deployment of automated packaging equipment.
  • Optimize department data collection and provide digitalization of information for immediate and accurate decision making strategies.
  • Collaboration with internal IT resources to collect, utilize, and improve end user Data/Dashboards/Power BI.
  • Nulogy/PackIT experience a plus.
  • Experience in explaining to customers and senior management concepts of automation and giving floor demonstrations of functionality.
  • Proven track record of developing members of leadership to help them fulfil their career goals and aspirations.
  • Applying lean practices to reduce or eliminate wastes in production line layouts to optimize outputs and reduce downtime.
  • Understand how to read and interpret technical drawings, parts diagrams, and CAD models
  • Interpret basic equipment requirements of electrical and pneumatic consumption to effectively communicate and navigate contractor bidding and installation.
  • Troubleshoot and assess equipment downtime for selection of proper resources to correct.
  • Availability for travel to vendor sites for Factory Acceptance Testing (FAT) of equipment quality and functionality. (Using protocol of PQ/OQ)
  • Experience performing Site Acceptance Testing (SAT) of equipment to validate quality standards and confirm actual unit throughput performance.
  • Internal applicants –; preferred experience of at least one year in an Operations Manager role.
  • Operational Management System (OMS) - Gate 3 training preferable.


  • Seniority level

    Director
  • Employment type

    Contract
  • Job function

    Information Technology
  • Industries

    Transportation, Logistics, Supply Chain and Storage

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