Head of Human Resources

Job Description: Head of Human Resources at Los Tacos #1

About LOS TACOS No. 1

LOS TACOS No. 1 is an expanding restaurant group with multiple locations in Manhattan serving Mexican tacos in a vibrant atmosphere. The company started after three close friends from Tijuana, Mexico and Brawley, CA realized the need for truly authentic Mexican tacos on the East Coast. The company is passionate about making every guest at LOS TACOS No. 1 feel like they have been transported to Mexico when they step into our restaurants. For more information, please visit: https://www.lostacos1.com/

Who We’re Looking For

LOS TACOS No. 1 is seeking an experienced, forward-thinking, and skilled Head of Human Resources (HHR) to oversee the strategy and implementation of policies relating to our most important asset—our employees. The HHR will partner with the leadership team to ensure that the Human Resource functions support Los Tacos’ objectives and create a supportive, rewarding, and engaged workplace that positions the company for growth. The ideal candidate is a hands-on HR generalist with significant prior experience in the F&B and hospitality industry, outstanding ability to represent and embody the restaurant’s brand, strong cultural sensitivity for the Los Tacos staff, and a dedication to continual improvement of the company’s HR practices. This is an on-site position based at Los Tacos’ company headquarters in Manhattan as well as in the group’s restaurant locations, and it will report to Director of Finance and Chief Operating Officer.

Responsibilities

• Partner with leadership team to address current and future Human Resources needs in meeting the company’s strategic objectives
• Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention
• Provide HR policy guidance and interpretation to managers to support them in their daily responsibilities
• Analyze trends and metrics in partnership with the leadership team to develop solutions, programs and policies
• Manage and resolve complex employee relations issues and conduct thorough and objective investigations as necessary
• Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, ensuring regulatory compliance, and partnering with external resources and counsel as needed or required
• Maintain impeccable records for all employees, programs, actions, benefits, and compensation
• Leverage best-in-class technology to support the Human Resources function
• Collaborate closely with the training and development team to build training processes and evaluate outcomes
• Provide day-to-day performance management guidance to line management
• Maintain employee benefits programs by studying and assessing benefit needs and trends, recommending benefit programs to management, directing the processing of benefit claims, and designing and conducting educational programs on benefits programs.
• Provide guidance, leadership and input on workforce planning and labor utilization
• Drive company-wide programs in the areas of talent acquisition, performance management, compensation, service values, and recognition

Qualifications

• Minimum 5 years’ experience as an HR professional at the management level, in organizations with an increasing scope of responsibility
• Minimum of 5 years’ experience as an HR professional within the food and beverage, restaurant, and/or hospitality sector
• Strong functional proficiency in Spanish and able to have conversations with employees exclusively in Spanish
• Preference for candidates with degree in Human Resources or related field
• Preference for candidates with PHR, SPHR, SHRM-CP or SHRM-SCP certifications
• Outstanding partnership, listening and negotiation skills with strong ability to build relationships at all levels of the organization
• Excellent communication, presentation, time management and facilitation skills
• Experienced in leading organizational change, DEI initiatives, and other workforce development programs
• Experienced in recruiting, evaluating, onboarding and retaining staff
• Experience in developing and managing external human resource partners and interfacing with legal counsel
• Strong proficiency in all aspects of Microsoft Office Suite and other relevant, contemporary digital platforms

Compensation & Benefits

This position will have a total annual compensation in the range of $140-160K. In addition, this position will be eligible for the following benefits:

• Health, dental, and vision insurance coverage
• Paid time off
• Transit & commuter benefits
• Free meals at all of our restaurant locations

Application Process

Candidates should send an email to recruiting@augustpoint.co with “Head of HR” in the subject line, and include the following information:

• Cover letter
• Resume

Qualified candidates will be contacted directly.

Los Tacos #1 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you require reasonable accommodation to view or apply for this position, please contact us via recruiting@augustpoint.co.