Business Development Manager

Who are we?

Konecta is a leading innovative global service provider in customer management business process outsourcing, with 130,000 passionate employees working in 30 languages across 4 continents and 25 countries.

Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer management solutions – including acquisition, retention, customer service, technical support, and collection – all based on a sustainable business model. These services are built on a portfolio of world-class expertise covering customer experience and process management, digital solutions and cutting-edge technologies.

Headquartered in Madrid, Konecta delivers global revenues of approximately €2 billion with more than 500 clients, covering some of the biggest names in telecoms, energy, banking, mobility, retail, and e-commerce.

Business Development Manager

We are looking for an experienced Business Development Manager to be located in the US, who will be primarily responsible for driving business growth.

Responsibilities:

• Creating development plans and forecasting sales targets and growth projections
• Looking for new contacts and business opportunities on networking tools for example LinkedIn
• Contacting potential clients to establish relationships and arrange meetings
• Identifying market opportunities through meetings, networking and other channels
• Liaising with colleagues to develop sales strategies in the market aligned with corporate strategy
• Attending events such as exhibitions and conferences
• Preparing sales presentations, commercial materials and participating in sales meetings
• Prepare reports for management

Desired skills which will be helpful for anyone looking to become a business development manager include:

• A drive to seek new business, hunting drive
• Commercial and sales skills
• Strong verbal and written communication
• Initiative and good decision-making
• Project management skills
• Strategic and analytical thinking skills
• Ability to write reports.

Key Competencies:

• Bachelor’s degree in business, engineering, marketing or related field.
• Experience of minimum 4 years in BPO, IT business or related market, B2B experience, USA nearshore market experience is a plus
• Proven record of sales and contact networking
• Experience in sales, marketing or related fields.
• Strong communication skills.
• Ability to manage complex projects and multi-task.
• Excellent organizational skills.
• Ability to work with minimal guidance, be proactive, and handle uncertainty.
• Proficient in Word, Excel, Outlook, PowerPoint and g-suite.
• Desirable Spanish but not a requirement
• Work from home, availability to travel