Manager, Legal Operations

The Manager, Legal Operations is responsible for designing, implementing, and optimizing efficient workflows for BSA’s legal function and its programs focused on end-user copyright enforcement. Primary responsibilities include ensuring the end-user enforcement programs’ operations throughout the world are operating at maximum efficiency while remaining aligned to the strategic interests of BSA member companies; managing the day-to-day execution of the programs’ operating plans; and other duties as assigned from time to time by BSA’s Assistant General Counsel and other internal clients.

Professional Experience and Qualifications:

• Bachelor’s degree and minimum 4 to 6 years of legal operations experience in law firm, government agency, or in-house law department
• Paralegal or legal operations certification preferred
• Experience working with information technology and copyright issues is highly favored
• Ability to analyze data in order to establish and track annual budgets, operating plans and report metrics
• Demonstrated ability to multitask, stay organized, follow-up / meet deadlines and drives projects to completion
• Ability to work collaboratively with diverse professionals at all levels of seniority, both inside and outside the organization
• Ideal candidate is detail-oriented, results-focused, and capable of inspiring trust and confidence

Key Responsibilities:

• Analyze existing enforcement program structure; devise, implement, and optimize process and enhancements
• Collaborate with other BSA team members to ensure program and processes are operating efficiently
• Support Legal Department’s management of compliance with anti-corruption, privacy, and other internal policies
• Maintain and monitor intellectual property assets including global portfolio of trademarks
• Support process for reporting on the status of adverse litigation
• Monitor external mailboxes and coordinate responses to external inquiries (e.g., privacy compliance, enforcement intake)
• Streamline, organize and maintain system for legal contracts and Powers of Attorney
• Manage reporting on key enforcement metrics, including revenue and expenses, for both for BSA management and member companies
• Report to and communicate with member companies on specific matters and issues
• Other legal operations duties as assigned