Social Media Coordinator

Konnect Agency offers a holistic approach to public relations, social media, digital and marketing services to clients in the food & beverage, franchise, lifestyle, and family brands industries.

We are serious about our work and results, but we don't take ourselves too seriously — that's because our best work happens when we're having fun. We are collaborators, innovators, and passionate practitioners who love what we do and always strive for the best and biggest outcomes for our clients.

We value our employees and love to give you the space you need to do the things you love, think creatively, take a fresh approach and feel good about your work. We offer generous vacation time, flexibility and company-sponsored travel opportunities to inspire and rejuvenate.

We help you take care of yourself — now and into the future. Benefits include best-in-class medical, dental and vision coverage, 401k and health & wellness stipends.

We go big when we celebrate our achievements and hard work with company-wide trips, happy hours, get-togethers and team-building events.

We're never boring. New ideas are both welcome and implemented every day. We take a very entrepreneurial approach to everything we do, and we encourage absolutely everyone on our team to grow out of your comfort zone. We support continuing education, offer training opportunities, employ the latest technologies and do all we can to make sure you feel well-equipped to meet the challenges you set for yourself.

Konnect Agency is looking for a Social Media Coordinator with 1-2 years of Social Media experience. Social Media Coordinators play an integral role in research, social media relations and day-to-day account work. This position is individually responsible for client interaction, managing content and working on several accounts in the division while maintaining a positive, can-do attitude.

Responsibilities include, but are not limited to:

• Develop and implement creative social media strategies and concepts to increase awareness and engagement across clients’ social media channels
• Manage the social media editorial calendar to ensure timely delivery of content and campaigns.
• Create and curate engaging content for various social media platforms including Instagram, Facebook, X, Pinterest, TikTok, and others.
• Collaborate with the Social Media strategist and design teams to create visually appealing and on-brand content, including graphics, videos, and other multimedia assets.
• Analyze social media data and metrics to track performance, identify trends, and optimize content and campaigns.
• Regular campaign and partnership monitoring
• Compiling comprehensive social media updates for each client on a monthly basis
• Providing assistance for sample and general mailings
• Responding to and relaying customer inquiries on social media in a timely manner
• Building community and engagement across clients’ social media accounts
• Creating client presentations, proposals, and wrap reports – as needed
• Ensuring that clients contacts are constantly updated
• Monitoring social media coverage and competitors for client on a regular basis
• Creating agendas and scheduling calls as needed

Educational and Skill Requirements:

• BA in Mass Communications, Public Relations or related field
• Minimum of 2 years of Social Media experience required
• Strong understanding of various social media platforms, their audiences, and best practices.
• Ability to think creatively and bring new ideas to execute across all social channels
• Social/Consumer Marketing experience is a plus
• Strong writing, research and organizational skills
• Self-starter, able to work independently as well as in groups
• Strong ability to prioritize, solve problems and be resourceful
• Able to handle fast-paced environment
• Takes direction well
• Able to handle any/all confidential information, issues and matters in a sensitive manner
• Attention to detail
• Ability to grasp “big picture” ideas and think independently
• Desire to grow and learn with the company
• Great interpersonal skills
• Professional appearance and demeanor
• Positive attitude

Konnect Agency provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Konnect Agency complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Konnect Agency expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Konnect Agency employees to perform their job duties may result in discipline up to and including discharge.