Case Manager

Job Summary:

We are seeking a dedicated and detail-oriented Case Manager with experience in both the medical and legal fields. The successful candidate will be responsible for coordinating and managing cases involving personal injury, workers' compensation, and other legal matters that intersect with healthcare. This role requires strong communication skills, a deep understanding of medical and legal processes, and the ability to work effectively with patients, healthcare providers, and attorneys.

Key Responsibilities:

Case Manager: Manage a caseload of clients, ensuring timely progression of cases through both medical and legal processes. Acting as a liaison between patients, healthcare providers, and legal professionals. Track and document case progress, maintaining up-to-date and accurate records in compliance with relevant laws and regulations.

Client Support: Provide compassionate and informed support to clients, helping them navigate the complexities of their medical and legal situations. Assist clients with obtaining medical records and coordinating with legal counsel.

Collaboration: Work closely with healthcare providers to ensure appropriate medical documentation. Coordinate with attorneys to gather necessary records and support litigation efforts.

Documentation and Compliance: Prepare detailed case reports, summaries, and correspondence as required. Ensure all documentation complies with legal standards and confidentiality regulations. Maintain an organized and accessible case management system.

Advocacy: Identify and address any barriers to care that may impact case outcomes.

Continuous Improvement: Stay current with changes in medical and legal regulations, best practices, and emerging trends. Participate in professional development opportunities and training sessions.

Qualifications:

• Preferred: Relevant experience, certification, or licensure in case management, nursing, or legal assisting (e.g., CCM, RN, Paralegal Certificate).
• Strong understanding of medical terminology, healthcare processes, and legal procedures related to personal injury, workers' compensation, and other relevant fields.
• Excellent organizational, communication, and problem-solving skills. Ability to work independently and as part of a multidisciplinary team.
• Proficiency in case management software and Microsoft Office Suite.

Work Environment: This position typically operates in a partially remote office setting. The role may require handling sensitive and confidential information, requiring a high level of discretion. Our organization fosters a positive and supportive work environment where teamwork and collaboration are highly valued. We are committed to maintaining high standards of integrity in all our operations, ensuring that every team member feels respected and empowered to contribute their best. Our culture emphasizes continuous improvement, professional growth, and a shared dedication to excellence, allowing us to deliver the highest quality of service to our clients and maintain our reputation for ethical practices. We believe in nurturing a workplace where everyone is encouraged to reach their full potential while upholding our core values of integrity and respect.

Compensation: Salary commensurate with experience. Paid time off.

How to Apply: Interested candidates should submit a resume and references to Jordan Jorgensen @ JJorgensen@exaltlcp.com.