Quality Assurance Manager

Position Summary:

Plans and oversees activities concerned with development, application, and maintenance of quality standards. Responsible for the Quality System and leading the Quality team on regulating an entire product division. Manages and provides direction to junior level Quality Engineers, production line auditors, incoming inspectors, and the administrative support required in the Quality Department. The scope of this position includes the responsibility for successful launch of new model year products, developing and monitoring the quality system and metrics related to the production of the product, monitoring quality metrics reported to our customer, and responding to warranty/field issues and driving the appropriate corrective actions within the organization.

Position Responsibilities:

· Lead Quality personnel responsible for plant operations quality; verifying supplied components through standard and PPAP inspection and working with the Supplier Quality Manager to monitor and improve supplier quality, measuring and improving production quality, reporting the Customer Voice back to the organization.

· Establish quality goals and objectives for the plant as well as for individuals on the Quality team.

· Directs workers engaged in measuring, testing, and tabulating data concerning quality and reliability.

· Be the representative of the Quality System for the plant facing internal and external customers. This includes developing reports and presenting the performance and direction of the manufacturing Quality System to senior management.

· Support DFMEA/PFMEA activity with Design and Manufacturing Engineering. This will include participating in FMEA cross-functional reviews, oversight of Design Engineers and Manufacturing Engineers in the proper development and maintenance of FMEA’s, approve RPN reduction activity, and drive continual improvements through an ongoing “RPN reduction” process.

· Support the implementation of effective, efficient, and documented Quality Systems throughout the company compliant with ISO 9001. Develop/update and implement Quality procedures and forms, including training.

· Drive data collection, analysis, and reporting for established Quality reports including Discrepant Material, Cost of Quality, Supplier Report Cards, production line First Pass Yield, Quality System/Control Plan Audits, and customer quality report cards.

· Aggressively drive resolution of FOX production and FOX supplier quality issues by applying 8D problem solving type tools, arriving at data driven conclusions, and supporting the implementation of effective solutions. Reduce reject rates by driving process control improvements at the system or part level.

· Develops and implements standards and methods for inspection, testing, and evaluation, utilizing knowledge from various engineering fields, including chemical, computer, electrical, or mechanical.

· Establishes program to evaluate analytical testing, equipment, facilities, precision measurements, accuracy measurements, and performance testing.

· Performs engineering work to evaluate manufacturing processes or performance improvement projects for optimization.

· Duties also may include driving improvement “Kaizen” events with a team and the development of processes to ensure that quality, cost, and efficiency requirements are met.

· Interfaces with all other engineering components within the organization as well as customers and suppliers on quality related issues.

· Compiles and writes training material and conducts training sessions on quality control activities.

Specific Knowledge, Skills or Abilities Required:

• Excellent leadership skills
• Inspection and manufacturing process knowledge
• ASQ certification
• Experience with APQP, PPAP, 8D, GD&T, Lean, SPC and Six Sigma
• Minitab, SPC, Ziess CMM Program, preferred

Competencies:

• Customer Mindset: Exceptional customer experience is primary focus while performing job duties. Quality is a top priority.
• Adaptability & Innovation: Proactively and willingly adapts to changing business needs and conditions and presents creative and fresh ideas on how to solve problems, gain efficiencies and improve quality.
• Relationship Building: Builds constructive working relationships characterized by a high level of inclusion, cooperation and mutual respect.
• Accountability: Takes personal responsibility for the quality and timeliness of work and strives to exceed requirements.
• Decision Making and Judgment: Makes timely, informed decisions that take into account the facts, goals, constraints and risks.
• Talent Development (Self and Others): Displays an ongoing commitment to learning and self-improvement; making an effort to acquire new knowledge or skills associated with job responsibilities. Willingness to work with others and coach/teach in effort to develop and support other employees’ development.

Position Qualifications:

Education:

Bachelor’s degree in Engineering, Quality or equivalent work experience.

Experience:

5+ years of experience in a Quality engineering role within a mechanical manufacturing environment.

Management experience preferred.

Work Environment and Physical Requirements:

Manufacturing Environment

May lift up to 50 lbs.

Requires walking, standing, bending and lifting for long periods of time

Vision abilities required to validate and enter data on computer

Disclaimer: This list does not represent all physical demands. Descriptions are representative of those that must be met by employee to successfully perform the essential functions of the job. Reasonable accommodation may be provided to enable individuals with disabilities to perform the jobs’ essential functions.