District Manager

Overview

About PHOENIX

PHOENIX Retail, LLC is a Direct-to-Consumer platform operating EXPRESS and BONOBOS in the United States. Grounded in a belief that style, quality and value should all be found in one place, Express is a brand with a purpose - We Create Confidence. We Inspire Self-Expression. - powered by a styling community. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com.

About Bonobos

We are on a mission to make fits and connections that inspire people to be themselves. Our Bonobos menswear brand is known for being a style instigator and offering perfect-fit risks through our innovative retail model and personalized experience. Launched online in 2007 with its signature line of chinos, Bonobos now offers a variety of styles available to order online and to try on at any one of our 60+ Guideshop locations. Our Guideshops are in -real-life stores that deliver one-on-one service and expert fit advice. Don't think traditional retail, Bonobos is something you haven't seen before.

The Bonobos team is vibrant, collaborative, and inclusive. We value self-awareness, empathy, intellectual honesty, positive energy, and judgment, often over experience. We've created a culture where collaboration and communication are paramount, all while making time for fun and celebrating extraordinary efforts.

Location Name

New York Office

Responsibilities And Qualifications

POSITION OVERVIEW:

The New York District Manager will be responsible for overseeing the Guideshop business in the New York district. The District Manager will be responsible for maximizing sales and supporting teams in all stores in the district. The District Manager will foster an environment that provides exceptional customer service and expands our loyal customer base. The District Manager will lead by embracing the Bonobos vision, standards, and productivity through talent management and development. This position will report to the Director of Guideshops.

KEY RESPONSIBILITIES:

• Lead a district of up to 15 Guideshop locations
• Drive business results by analyzing business trends, maximizing daily sales plans, and developing teams
• Analyze business results in all your Guideshop locations to identify and coach opportunities, as well as celebrate successes
• Think strategically to create and execute business strategies that will close performance gaps in Guideshops
• Support and provide accountability to Guideshop teams in sales performance, payroll control, and procedural compliance
• Identify opportunities to generate traffic to Guideshop locations by promoting brand awareness in new and existing markets
• Recruit, hire, develop, and retain top talent
• Inspire, motivate, and lead through Bonobos Core Virtues
• Support strong visual merchandising standards across all Guideshops in partnership with the Regional Director and Visual Merchandising team
• Have a strong presence in Guideshop locations through consistent visits. Partner with the Regional Director and peers to action on learnings to ensure we are delivering an extraordinary customer experience
• Foster an environment of innovation and promote an entrepreneurial mindset
  
  

REQUIRED EXPERIENCE & QUALIFICATIONS:

• Have in-depth New York retail experience.
• Have a minimum of 3-5 years managing General Managers or 5-8 years as a General Manager
• Have an entrepreneurial spirit and are excited by the challenges of continuing the expansion of a brand across the US
• Are a triple threat that is made up of equal parts training, sales, and operations
• Are equipped with experience leading store teams of varying volumes in both traffic and revenue.
• Have a thorough understanding of our brand's style and mission: To make fits and connections that inspire people to be themselves
• Lead by example and are enthusiastic about coaching and mentoring your team
• Able to travel to all stores within the district (up to 75% of the time)
• Must be able to work a flexible schedule according to the needs of the business, including evenings, weekends, and holidays
  
  

CRITICAL SKILLS & ATTRIBUTES:

• Value self-awareness, intellectual honesty, judgement, empathy, and positive energy.
• Work hard because we love what we're doing, but also believe in balance.
• Are committed to building a unique, fun, and memorable client experience.
  
  

Salary Range

$105,800 - $158,700

Closing

An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.

Notification to Agencies : Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.