Client Coordinator

Job Description

If you want to take pride in the work you do, be valued for your contributions to the team effort, have a lasting career in the service industry, be part of a growing company, and have fun with your colleagues, we are looking for you! A high-level Home Management Company with a reputation for excellence in service is seeking a Client Coordinator.

General Duties Include:

• Ensure all contractual obligations are met. This includes routine home inspections and preventative maintenance planning and coordinating with the team and Subcontractors.
• Primary interface for clients
• Responsible for routine communication with Clients to keep them updated on their home
• Go-to Resource for the team to understand primary concerns of clients and coordination of visits
• Responsible for account life cycle management from client on-boarding to client sign-off of small projects and repairs.
• Work to develop a home maintenance recommended plan for each account.
• Ensure long-term home maintenance plan is developed and communicated to the client
• Work to foresee future issues and help client plan accordingly
• Troubleshoot any non-predicted issues and develop best course of action to remedy
• Position requires a combination of time in-office and on-site for account management. All travel is local.
  
  

Candidates Should Possess

• 2 years of experience in the Construction or Home Inspection Industry
• Strong communication skills
• Strong work ethic and professional standards
• Interpersonal skills and customer relations
• Ability to handle multiple tasks and remain organized
• Strong working knowledge of Google Suite products. Salesforce experience a plus.
• Bachelor's degree or equivalent
  
  

Compensation And Benefits

• Secure employment with a competitive salary
• Medical Insurance
• Paid time off
• Holiday pay
• Life Insurance
• Home Maintenance benefits
  
  

If you would like to discreetly hear about this opportunity, please send a confidential resume to info@Nautilusco.com along with professional references. You can also call our office at (843) 647-6224.

Company Description

Nautilus Home Management is a home management company dedicated to exceptional & personalized customer service delivered with a sense of pride, passion, and family spirit. We help our clients reduce the stress associated with owning a second home, and create a space where they can relax and enjoy living their lives.

Nautilus Home Management is a home management company dedicated to exceptional & personalized customer service delivered with a sense of pride, passion, and family spirit. We help our clients reduce the stress associated with owning a second home, and create a space where they can relax and enjoy living their lives.