Director of Clinical Operations (65364)

Job Details

Remote Type

Fully Remote

Position Type

Full Time

Description

Curana Health is a provider-led, primary and post acute organization focused on senior living communities and senior living residents. We are committed to redefining and improving how health care is delivered in senior living communities to ensure residents get outstanding care and clinicians are able to practice in a highly fulfilling and rewarding environment.

What We Can Offer You

We are passionate about using data and quality metrics to provide high quality care that prioritizes and preserves autonomy for the patients we serve. We are a value-driven organization that offer competitive pay, comprehensive benefits, flexible scheduling, and so much more.

Be a part of something bigger

Are you seeking an opportunity to make a meaningful difference for seniors? Join us and become part of a team of people whose mission is to improve the health, happiness and dignity of senior living residents! We are a compassionate primary and post-acute care organization serving seniors in assisted living, life plan communities, independent living, skilled nursing, and long-term care facilities across the United States.

Job Description

The Director of Clinical Operations (DCO) is a key leadership position responsible for overseeing and managing the operations of the After-Hours Call Team. This team is responsible for providing virtual, after-hours call coverage for over 1,000 senior living facilities on nights and weekends. The DCO is expected to foster positive working relationships with Curana providers, regional leadership, local facility operators, and ancillary departments for the purpose of achieving the company’s vision, mission and objectives.

Responsibilities

• Manage and supervise Advanced Practice Providers (APPs), ensuring their adherence to clinical protocols and guidelines.
• Develop and optimize schedules for clinical staff, ensuring adequate coverage and efficient workflow while leveraging existing telecom platform.
• Engage and communicate with a team of providers who work a variety of shifts, covering patient care 24/7/365 and across different states and time zones.
• Recruit, hire, orient, mentor, and evaluate new staff positions to meet Curana business and patient needs.
• Establish and monitor key performance metrics around people, process and technology.
• Participate in the implementation of company-wide initiatives including value-based care models aimed at improving quality.
• Actively participate in company committees or task forces related to clinical operations, quality improvement, and patient safety, providing expertise and guidance.
• Foster a culture of patient-centered care, promoting a positive and compassionate environment for patients, families, and staff.
• Ensure compliance with relevant healthcare regulations, accreditation standards, and patient safety guidelines.
• Stay up to date with the latest developments and trends in primary care, geriatric medicine, and senior living, incorporating evidence-based practices into clinical operations.
• May cover after-hours call duties for a particular region to support training or to fill a vacancy on an interim basis
• Other duties as assigned.
  
  
  

Experience

• 2+ years demonstrated experience leading healthcare teams and medical providers.
• 2+ years demonstrated experience as a Nurse Practitioner or Physician Assistant providing primary care, geriatric, or senior living services
  
  
  

Skills And Abilities

• In-depth knowledge of primary care delivery & payment models
• Proven people leader, someone who employees respect and love to work for
• Innovative thinker who enjoys change and brings a mindset of continuous quality improvement
• Excellent communication, interpersonal, and team-building skills.
• Strong analytical and problem-solving abilities, with a focus on data-driven decision-making.
• Ability to organize and engage multiple stakeholders to provide best in class primary care and post-acute care.
  
  
  

Education

• Master's degree in nursing (MSN) or Physician Assistant (PA)
  
  
  

Travel Requirements

• Remote role
• Up to 10% travel required for leadership development, team buildings and to attend strategy meetings.
  
  
  

Curana Health is dedicated to the principles of Equal Employment Opportunity. We affirm, in policy and practice, our commitment to diversity. We do not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable or state law, genetic information, or any other characteristic protected by applicable federal, state and local laws and ordinances.

The EEO policy applies to all personnel matters as outlined in our company policy including recruitment, hiring, transfers, and general treatment during employment.