Assistant Director for Housing Operations
Assistant Director for Housing Operations
Seton Hall University
South Orange, NJ
See who Seton Hall University has hired for this role
Duties And Responsibilities
Technology and Database Management and Reporting
- Serve as system administrator for the department’s software system
- Prepare rate tables and proration schedules each semester for on campus halls, off campus halls, seminary halls, and meal plans
- Provide reports are requested by VP, AVP, and Residence Life staff members
- Ensure data in department software system transfer to Banner and Blackboard during main import and daily synchronizations
- Work in conjunction with Web Development team to set-up and oversee Housing Application and Room Selection processes in department software system and Housing Module on PirateNet
- Oversee importing and records of information as it pertains to student and room attributes in department software system
- Assure accuracy of housing occupancy, room inventory, and revenue projection reports
- Responsible for hiring, training, and supervision of the Housing Operations Coordinator. The Coordinator is responsible for assisting the Assistant Director in all areas and for overseeing summer housing and Conference Operations
- Responsible for hiring, training, and scheduling of department’s Desk Assistants
- Develop and implement comprehensive marketing strategy to maximize residence hall occupancy
- Yearly review and update of housing application by providing expectations and feedback to marketing and technology teams. Update policy brochures, services, forms, both online and paper versions
- Integrate video software to provide demonstrations of Housing processes
- Management of Commonspot website information to be sure it is correct and up to date
- Creation of new forms and publications
- Collaborate with other University entities such as Athletics, Health Services, Mailroom, Center for Academic Success, etc to market and promote our programs
- Utilize social network sites to promote Residence Life experience as part of Freshmen Yield
- Respond to students in person and through department email account
- Serve as a resource to parents, communicating proactively and responding to inquiries
- Work collaboratively with Finance to design damage billing system
- Implement and oversee damage billing system
- Storage Scholars
- Micro-Fridge
- Dormify
- Review housing services related processes and policies and manage change
- Lead planning of the Housing Services annual calendar to align with university billing calendar
- Serve on Central duty rotation
- Other duties as assigned
Master's Degree in Student Personnel, Business, or Information Systems
1-5 Years Residence Life and occupancy management experience
Desired Qualifications
Licenses and Certificates:
Salary Grade
AD150 - Administrative
Exempt/Nonexempt: Exempt
Physical Demands: General Office Environment
Special Instructions To Applicants
Seton Hall University is committed to programs of Equal Employment Opportunity (EEO) and the principles of affirmative action.
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Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Other -
Industries
Higher Education
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