Head of People

Ghost is a private, b2b marketplace that helps scale distribution for the best brands in the world. Ghost works with leading brands in streetwear, apparel, footwear, beauty, and home to find alternative distribution channels for surplus inventory. By providing transparency, data, and a network of vetted buyers, the Ghost platform serves as the backbone for sellers to diversify and optimize their inventory lifecycle. Backed by top VC funds (Cathay, USV, Equal, Eniac), Ghost is one of the fastest growing startups in LA.

Are you a dynamic and versatile People Leader with experience in both large organizations and startups? If so, we want you! We're looking for someone who understands that Human Resources and People Operations are all-encompassing, covering recruitment, employee development, and culture. We need a visionary who sees the big picture but isn't afraid to dive into the details and work side by side with their team. If you're excited about staying hands-on and making a tangible impact, we'd love to hear from you!

About Role

• Benchmark and develop compensation and title harmonization strategies for a growing organization.
• Oversee day-to-day operations for all PEO functions, including payroll, 401k, benefits, and more.
• Build and enhance the people function within recruiting, payroll, and people operations.
• Develop and oversee our onboarding strategy to create best-in-class, continuously improving experiences that enable rapid and effective scaling.
• Design and implement scalable, measurable methods to engage team members throughout their journey from application to onboarding, growth, and departure.
• Ensure ongoing compliance with all relevant HR laws and regulations.
• Serve as the people function subject matter expert, supporting senior leaders with issues including but not limited to employee relations, organizational structure, career pathways, and promotion policies.
  
  

About You

• Manage recruitment efforts to attract top talent and design employee career development programs to foster growth and retention within the organization.
• Ideally has experience in both large organizations and startups, with a deep understanding of the unique needs of a growing company.
• Proven ability to lead and manage multiple PEO and EOR implementations and transitions.
• Strong understanding of implementing and building new insurance and benefit plans with a growing organization.
• Strong understanding of multi-state organizations and experience managing the scaling of remote teams.
• Proficient in navigating the challenges and nuances of international hiring, ensuring compliance with local labor laws and regulations.
• Capable of handling both strategic and tactical aspects of the role, with the ability to roll up your sleeves when necessary and delegate effectively where appropriate.
  
  

What You Will Love

• We believe if we aren’t first, we’re last! We need to be the best at what we do. We must set the highest standards in our winner-take-all market. We fight for every dollar and never settle. We are all owners, hustlers, and streetfighters - working together to achieve a unified goal.
• Anything we can do tomorrow, we can do today. We drive a culture of high velocity, leaving no room for analysis paralysis. We promote efficiency and progress in every step we take. If it will help the business, just do it. It’s better to get a speeding ticket than a parking ticket.
• We are a customer-obsessed company and believe in making it magical: Our members are at the center of our universe. We continuously strive to create experiences that are 10x better at every touchpoint. We anticipate their needs and go above and beyond, delivering experiences that surpass expectations.
• We believe that problems are opportunities and we work together as a team to solve them. Every roadblock is an opportunity for innovation. We tackle problems as a team, welcoming open discourse to deeply understand operational and customer problems to create solutions. No task is too big or too small, and we take on challenges beyond our core responsibilities, spreading optimism and confidence.
• We embrace radical candor. We embrace difficult questions and uncomfortable answers. Our decisions are grounded in data and facts, leading to meaningful and sustainable outcomes. We value giving and receiving open, honest feedback. We critique ideas, not individuals. We embrace radical transparency and rigorous thinking, avoiding decisions driven by ego or self-interest.
  
  

Benefits We Offer

• Medical, Vision, and Dental with some plans covered at 100%
• Competitive compensation and equity structure
• 401K
• Unlimited PTO
• Monthly catered lunch
  
  

In addition to a competitive base salary, equity, and a range of benefits, we offer a dynamic work environment that fosters growth and collaboration. The total compensation for this role is between $180,000-$275,000 based on candidate-specific factors including experience, skillset, and location. This is an in-office role based in Los Angeles, CA.