TikTok

Content Quality Analyst, TikTok LIVE

TikTok Los Angeles, CA

TikTok provided pay range

This range is provided by TikTok. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$46,000.00/yr - $62,000.00/yr
Responsibilities

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About
The TikTok LIVE Ecosystem team's mission is to create a healthy and sustainable livestream ecosystem. We strive to ensure our users and creators a high quality experience on the platform. This role will be based in Los Angeles, CA.

About the team
As part of the US LIVE Operations Team, the LIVE Content Analyst will be responsible for driving impactful initiatives to the overall UGC Livestream content ecosystem, and implement insights and findings with cross-functional teams on product iteration, engagement campaigns and education effects.

Responsibilities
- Conduct daily screening/tagging to categorize content and evaluate its quality
- Detect and surface looming issues for analyses and discussion with stakeholders
- Conduct root cause analyses that identify areas of improvement for content quality
- Generate weekly reports and recommendations on content quality
- Conduct quality assurance for various project pipelines
- Maintain an understanding of TikTok LIVE's policies and community guidelines and identify opportunities to optimize them

Qualifications

Minimum Qualifications
- BS/BA and 1-2 years of experience working in consumer content development, content analysis, content labeling, content quality, or social listening
- Strong cultural understanding of live industry and community of variety of conten
- Ability to analyze ecosystem quality and make recommendations to key stakeholders on changes and future improvements for the LIVE platform
- Ability to pay attention to detail and highlight areas of improvement
- Excellent written, verbal, and professional communication skills
- Ability to work independently and deliver the results on time with high quality

Preferred Qualifications
- Deep passion for TikTok, mobile entertainment, social media, and popular culture
- Experience in the live streaming space and understanding of live streaming trends globally
- Fluent in English and Spanish to be able to review Spanish content to improve content quality
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TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
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TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2




Job Information:

【For Pay Transparency】Compensation Description (annually)

The base salary range for this position in the selected city is $46000 - $62000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:

We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.

Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

  • Seniority level

    Not Applicable
  • Employment type

    Full-time
  • Job function

    Quality Assurance
  • Industries

    Entertainment Providers

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