IT Manager

Description

We are seeking an IT Manager to join our team based in Norfolk, Virginia. In this role, you will be a crucial part of managing and overseeing various aspects of our IT department within the Non-Profit industry. This position offers a long-term contract employment opportunity.

Responsibilities

• Oversee and manage Telecom Expense Management Systems (TEMS) to ensure accurate tracking and reporting of telecom expenses.
• Identify cost-saving opportunities in telecom expenses and implement strategies to optimize spending.
• Coordinate and manage charge backs for IT expenses across different departments and ensure accurate and timely processing of charge back reports.
• Act as the primary point of contact for vendors, handling the procurement process for tech-related products and services, including placing orders and tracking deliveries.
• Process and reconcile invoices related to tech services and IT equipment, maintaining accurate records of receipts, invoices, and financial transactions for auditing and budget purposes.
• Provide general administrative support to the IT department, including maintaining inventory of IT equipment and managing asset tracking.
• Assist with the coordination of IT projects and initiatives as needed.
• Manage and oversee warehouse operations.
• Maintain and manage vendor relations and orders.
• Utilize skills such as Cisco Technologies, Cloud Technologies, CRM, Database, EO/IR systems, Active Directory, Auditing, Backup Technologies, Computer Hardware, Configuration Management to ensure smooth operations.
  
  
  

Requirements

• Demonstrated proficiency in Cisco Technologies.
• Solid experience with Cloud Technologies.
• Proven ability in managing CRM systems.
• Strong understanding and experience with Database management.
• Familiarity with EO/IR systems.
• Hands-on experience with Active Directory.
• Knowledge of Auditing in an IT setting.
• Ability to implement and manage Backup Technologies.
• Extensive knowledge of Computer Hardware.
• Experience with Configuration Management in IT.
• Bachelor's degree in Information Technology, Computer Science, or related field.
• Minimum of five years of experience in a similar role, preferably within the non-profit sector.
• Strong leadership and team management skills.
• Excellent problem-solving abilities.
• Ability to communicate effectively with both technical and non-technical staff.
• Strong organizational skills and attention to detail.
  
  
  

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