Assistant Chief Engineer
Assistant Chief Engineer
TKo Hospitality
Rehoboth Beach, DE
See who TKo Hospitality has hired for this role
Team Member Benefits:
- Medical, Dental and Vision
- Employer Paid Life Insurance
- Other Supplemental Benefits
- Employer Matched 401K
- Hotel Room Discounts across multiple brands
- Enhanced paid vacation, sick time and holiday pay
- Interview, recruit, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards.
- Be aware of guest satisfaction scores, and work towards increasing them by implementing procedures to ensure 100% satisfaction.
- Responsible for directing and overseeing the Engineering Department
- Guide, direct, and lead company engineering efforts, to include coaching employees to resolve and de-escalate conflicts
- Must stay current on all safety policies and procedures
- Monitor vendor contracts to assure quality, delivery, warranties, exchanges, upgrades, etc. are consistently met
- Create and implement preventive maintenance programs
- Lead, develop and support associates to ensure they are performing in accordance with established
- standards and TKo core values.
- Assist the GM with financial operations and operating department(s) oversight.
- Answer inquiries pertaining to hotel policies and services and resolve guests’ complaints and concerns.
- Prepare schedules based upon budget & occupancy, assigning duties to workers and scheduling shifts to cover staffing needs.
- Conducts performance evaluations that are timely and constructive.
- Handles discipline of team members as needed and in accordance of company policy.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Manages daily quality, consistency, and adherence to brand standards.
- Implement training program for all team members and new hires.
- Ensures mechanical equipment and the physical plant is properly operated and maintained exceeded both TKO and Hyatt standards.
- Lead hotel’s safety committee.
- Participate in Manager on Duty program as needed.
- Perform other duties as requested by management.
- Two years’ experience as a Hotel Chief Engineer.
- Working knowledge of applicable mechanical systems.
- Can communicate well with guests.
- Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.
- Must be able to provide outstanding customer service to internal and external guests.
- Must have knowledge of departmental operations.
- Must have knowledge of computers and training techniques.
- Maintain a professional appearance and manner at all times.
- Ability to exercise judgment in evaluating situations and in making sound decisions.
- Must have strong interpersonal skills and cordial behavior.
- Work schedule varies and may include working on holidays, weekends and alternate shifts as dictated by business and staffing levels.
- Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling or crouching.
- Excellent communication, organization, written and guest relations skills.
- Strong organizational, project management and detail orientation skills, with the ability to multi-task in order to meet a variety of deadlines.
- Strong interpersonal skills and a can-do positive attitude.
- A true desire to satisfy the needs of others in a fast-paced environment.
- Refined verbal and written communication skills.
-
Seniority level
Associate -
Employment type
Contract -
Job function
Engineering -
Industries
Travel Arrangements and Hospitality
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