Host
Key Responsibilities:
- Receive day-time guest inquiries, as well as vendors, kindly
- Respond to guest emails/texts/phone calls in a professional and timely manner
- Maintain cover count by confirming guest reservations, updating reservation status, and reaching out to notify/waitlist
- Prepare for service including menu-printing, date-stamping and updating the wine lists when necessary
- Welcome guests upon arrival and verify vaccination status. Warmly thank guests as they depart
- Understanding pace of service through awareness of timing, table status, and upcoming seatings, effectively communicates to guests if we are behind on reservations
- Communicate guest notes to Management, Sommeliers, Chefs, and add to guest Resy profiles
- Maintain cleanliness of guest restrooms throughout service
- Assist with training new team members
- AM/PM availability
-
Seniority level
Entry level -
Employment type
Full-time -
Job function
Customer Service -
Industries
Restaurants
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