Director Case Management
Director Case Management
DLM Professional
Jacksonville, FL
See who DLM Professional has hired for this role
Responsibilities
- Directs and evaluates departmental operations, including the case management model, staffing (skill mix and FTEs), use of information technologies, onboarding, and staff competencies to achieve performance and quality objectives.
- Allocates resources to effectively staff department and meet productivity and quality goals.
- Responsible for oversight of CM core functions and practice.
- Ensures the adherence to care coordination and discharge planning processes, ensuring timeliness, quality, and proper documentation.
- Works with the Facility CFO and Division CM Leader to achieve established goals and expectations.
- Assesses and improves the department's performance by evaluating operational processes, monitoring performance through analyzing data, and implementing sustainable performance improvement activities.
- Ensuring compliance with policies and SOP.
- Establish working relationships with key stakeholders to include CMO, CNO, ancillary service leaders, Ethics & Compliance, and Legal.
- Performs other duties as assigned.
- Bachelor's degree, required
- Master's degree in Nursing, Health Administration, or Business Administration, preferred
- Either Registered Nurse (RN) licensure or Licensed Clinical Social Worker (LCSW), required
- 5-7 years' experience in overall acute care Hospital Case Management
- 2+ years' experience in case management leadership
-
Seniority level
Associate -
Employment type
Full-time -
Job function
Health Care Provider -
Industries
Professional Services
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