Manager Event Security

Sphere Entertainment Co. (NYSE: SPHR) is a premier live entertainment and media company. The Company includes Sphere, a next-generation entertainment medium powered by cutting-edge technologies to redefine the future of entertainment. The first Sphere venue in Las Vegas opened in September 2023. In addition, the Company includes MSG Networks, which operates two regional sports and entertainment networks, MSG Network and MSG Sportsnet, as well as a direct-to-consumer and authenticated streaming product, MSG+, delivering a wide range of live sports content and other programming. More information is available at sphereentertainmentco.com.

Who are we hiring?

The Manager of Event Security will oversee the operational proficiency and training curriculum of Event Security Supervisors and Officers at The Sphere. This position will work closely with other Sphere Leaders to help provide a Safe, Secure, and Friendly environment, while ensuring the highest-level customer service experiences for all visitors, vendors, and employees of The Sphere Property. This position will report to the Director of Event Security.

What will you do?

• Provide a Safe, Secure, & Friendly environment with world class customer service to visitors, vendors, and employees at The Sphere Property.
• Will assist Security Leadership teams and local law enforcement to develop and implement periodic threat-based scenario table-top exercises and familiarization walk-throughs of appropriate Sphere Property.
• Ensure the proficiency and operation of the MSG Proprietary Security Team and 3rd party Security Teams through documented training procedures and daily operational oversight.
• Develop/Maintain/Implement security SOPs, Training Curriculum, and Security best practices.
• Ensure consistency & high level of execution by security personnel of all policies, standards, and procedures of The Sphere Property.
• Plan, coordinate and manage security support for entertainment and sports events.
• Where appropriate, act as a liaison with local law enforcement, client representatives, talent/sports team security and outside agencies.
• Conduct periodic security risk assessments, physical security assessments, and threat assessments at The Sphere Property.
• Troubleshoot, document, and resolve security incidents and/or problems including those affecting clients, guests, and/or staff.
• Collaborate with internal departments and external clients to minimize expense and maximize budgeted results while maintaining optimal operating efficiency.
• In tandem with Production team, oversee load-in and installation of equipment by defined deadlines in Sphere.
• Supervision of: Supervisors, Specialists, & Entry Level team members
  
  

What do you need to succeed?

• The ideal candidate will have a minimum of 5-8 years’ Security/Operations experience with a proven history of Supervising a large (20 or more) Member Team.
• Demonstrated knowledge of both physical & technical security measures and best practices.
• Ability to train and manage cross functional teams while building internal and external relationships.
• Ability to hold team accountable for outcomes and monitor performance.
• Demonstrated experience coaching, mentoring, and developing staff to perform at high levels.
• Strong interpersonal/customer service skills with excellent verbal & written communication skills.
• Able to work under pressure and meet deadlines, while managing multiple tasks.
• Proficiency in Microsoft Office required.
• College Degree Preferred. Candidates who have completed a minimum of 60 credit hours of college-level coursework (representing 2 years), or have shown similar self-development through certifications, trade school coursework, etc. are considered.
• Must be willing to travel to other locations as required.
• Must be flexible and adaptive to an ever-changing security environment in order to meet company needs.
  
  

Special Requirements

• General physical requirement such as lifting 25lbs., standing for long periods, walking long distances, working in inclement conditions, lead and assist in evacuation of guests and staff, ability to walk up and traverse downstairs, bending and constant motion is often required.
• Ability to travel as required in support of investigations or security operations.
• Ability to work a flexible schedule including nights, have split days off, work weekends and holidays in a 24 X 7 environment.
• Must be willing to travel to other locations as required.
• Must be flexible and adaptive to an ever-changing security environment in order to meet company needs.
• Certifications:
• Alcohol Awareness (TAM) Card
• Sheriff’s Card
  

Pay Range

$110,000—$130,000 USD

At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.

We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.