Field Service Agent
Position Description:
Our Field Service Agent position is a unique opportunity to employ your technical experience by collaborating with healthcare professionals and participating in technical initiatives in medical device technology. You will be responsible for assisting Field Service Technicians with replacing parts, troubleshooting, repairing, and updating medical devices in a hospital setting with the support of an on-site team. This is a great opportunity to develop and advance your technical skills!
Career Advancement Opportunities:
Partnered with one of the top medical device companies in the country. Clear path to FST.
This is a 100% per diem travel position with the possibility of traveling 3-4 weeks at a time. Work is assignment based.
Responsibilities:
- Assist field service staff with organizing, testing, updating medical devices, installing/configuring hardware, software, and network products
- Manually move and carry medical equipment and un-box medical devices from shipping or storage containers
- Set-up and organization of equipment and workstations
- Conduct routine checks and records data from product tests after installation and configuration
- Assignment-based schedule working per diem
- Travel nationally to support customer needs
- Provide ongoing communication and customer support to on-site hospital staff.
- Provide on-the-job training (OTJ) for new hires.
- Complete other duties at the discretion of management
- Minimum of 1-2 years of technical experience in a hospital setting preferred. Other Field Technician experience in healthcare setting will be considered.
- An active and unrestricted driver license and a personal vehicle for local work related assignments are required for this position. Travel time and mileage are reimbursed.
- Must be comfortable with basic software programs and Microsoft operating system
- Ability to assemble and disassemble equipment and devices required
- Ability to sit and stand for long periods of time and lift up to 50 pounds required
- Ability to work an assignment-based schedule with 40+ hours commitment per week when on assignment required
- Ability to clear hospital vendor credentialing requirements, including proof of vaccination status
- Hardware - Replacing Bezels, key pads, buttons, batteries, etc.
- Software - Calibrations, networking, software updates, etc.
- Set-up and organize the equipment and workstations.
- Conduct routine checks and records data from product tests after installation and configuration.
We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoe
IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding COVID-19 vaccination status. https://jobs.iqvia.com/covid-19-vaccine-status
The potential base pay range for this role is $20 - $22 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
-
Seniority level
Entry level -
Employment type
Part-time -
Job function
Other -
Industries
Hospitals and Health Care
Referrals increase your chances of interviewing at IQVIA by 2x
See who you knowGet notified about new Field Service Representative jobs in Orlando, FL.
Sign in to create job alertSimilar jobs
People also viewed
-
Call Center Representative
Call Center Representative
-
Work from Home Customer Service Rep in a Contractor Role - Omni
Work from Home Customer Service Rep in a Contractor Role - Omni
-
Front Desk Representative
Front Desk Representative
-
Concierge Customer Service Rep (Remote)
Concierge Customer Service Rep (Remote)
-
Customer Service Specialist
Customer Service Specialist
-
Healthcare Customer Service Representative – Remote in Florida
Healthcare Customer Service Representative – Remote in Florida
-
Customer Care Specialist
Customer Care Specialist
-
Customer Service Representative - WORK FROM HOME
Customer Service Representative - WORK FROM HOME
-
Data Entry Customer Service
Data Entry Customer Service
-
Customer Service Rep
Customer Service Rep
Similar Searches
Explore collaborative articles
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Explore More