Vice President, Engineering Operations

We all depend on healthcare throughout our lifetimes, for ourselves, and our families and friends, but it is notoriously difficult to navigate and understand. As an industry that comprises 20% of the US economy we think healthcare should work better for all of us. At Collective Health we believe it’s time for a new day in healthcare where as members we are informed and empowered to make the right care choices when the decisions are urgent and critical.

The Vice President of Engineering operations will be responsible for overseeing the strategic direction, development, and operation of the company's Cloud infrastructure & SRE, application support, and IT practices. This role requires a visionary leader who can drive innovation, optimize processes, and ensure the uptime, reliability and security of our systems. The VP will work closely with other executive team members to align technology strategies with business goals and objectives.

What You'll Do

• Leadership and Strategy:
• Develop and implement a comprehensive cloud infrastructure strategy that supports the company’s overall business objectives.
• Lead, mentor, and manage a high-performing team of cloud infrastructure & SRE, IT, and Application Support professionals.
• Foster a culture of innovation, continuous improvement, and collaboration within the department.
• Work with senior leadership to align IT initiatives with business goals.
• Cloud infrastructure and SRE Management:
• Oversee the development and implementation of DevOps practices to improve software delivery and operational efficiency.
• Promote a culture of automation, continuous integration, and continuous deployment (CI/CD).
• Ensure high reliability and uptime for the cloud applications
• Application Support:
• Ensure the timely and effective resolution of application support issues.
• Develop and maintain policies and procedures for incident and problem management.
• Monitor and improve application performance and reliability.
• IT Infrastructure and Operations:
• Oversee the management and maintenance of IT infrastructure, including networks, servers, databases, and cloud environments.
• Ensure the security, scalability, and reliability of IT systems.
• Implement and maintain disaster recovery and business continuity plans.
• Budgeting and Resource Management:
• Develop and manage the departmental budget, ensuring cost-effective use of resources.
• Allocate resources to various projects and initiatives based on strategic priorities.
• Stakeholder Engagement:
• Collaborate with other departments to understand their IT needs and provide solutions that support their goals.
• Communicate IT strategy, progress, and performance to executive leadership and stakeholders.
  

To Be Successful In This Role, You'll Need

• Bachelor’s degree in Computer Science, Information Technology, or a related field; Master’s degree preferred.
• 10+ years of experience leading teams cloud infrastructure & SRE, with at least 5 years in a Director and above role
• 5+ Experience building cloud infrastructure in AWS and automating infrastructure thru infrastructure as code practices.
• Strong understanding of cloud technologies, cybersecurity, and IT best practices.
• Experience with GCP will be nice to have
• Excellent leadership, communication, and interpersonal skills.
• Ability to think strategically and align IT initiatives with business goals.
• Strong problem-solving and decision-making skills.
• Experience in budget management and resource allocation.
  
  

Pay Transparency Statement

This is a hybrid position based out of one of our offices: San Francisco, CA, Plano, TX, or Lehi, UT. Hybrid employees are expected to be in the office three days per week (Plano, TX) or two days per week (all other locations).

The actual pay rate offered within the range will depend on factors including geographic location, qualifications, experience, and internal equity. In addition to the salary, you will be eligible for stock options and benefits like health insurance, 401k, and paid time off. Learn more about our benefits at https://jobs.collectivehealth.com/benefits/.

San Francisco, CA Pay Range

$253,500—$317,000 USD

Lehi, UT Pay Range

$203,000—$253,500 USD

Plano, TX Pay Range

$223,400—$280,000 USD

About Collective Health

Collective Health is the leading health benefits platform that brings together medical, dental, vision, pharmacy, and program partners into an integrated solution that better enables employees and their families to understand, navigate, and pay for healthcare. By reducing the administrative lift of delivering health benefits, providing an intuitive member experience, and helping control costs and improve outcomes, the company guides employees toward healthier lives and companies toward healthier bottom lines.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Collective Health is committed to providing support to candidates who require reasonable accommodation during the interview process. If you need assistance, please contact recruiting-accommodations@collectivehealth.com.

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